Fokkio Free Gift With Purchase
by Fokkio · launched
View in Shopify App Store ↗Reviews (82)
Klein probleempje in de back office van de shop. Probleem in heel goed overleg goed opgelost. Fijn en pro-actief contact.
The staff has been very helpful, and the app works well.
I had an issue with my first build, but the team jumped in immediately and worked thru the problem straight away. The end result was great and I have a lot of confidence that any future issues will be attended to quickly and to our satisfaction. Really nice to see!
Great app and very reactive support team ! 100 % recommend !!!
Super application, très simple à prendre en main et idéale pour la conversion. Le service client mérite cinq étoiles : il est très réactif !
there is not an option: one gift per customer, even if has 10 orders, the gift to be only one time
Developer reply ·
We heard you! We’ve already released this feature - you can now limit the gifts per customer. Please reach out to our support team, and we’ll be happy to help you set it up.
Very helpful , when i needed some assistance, and very quick responses.
Absolutely must have app, great experience, easy to use, and overall Customer Support is over the top!!!
I had issues for the coupon code block to appear, the AI response was really good, it solved 1 part of the issue and then a real person came to help. He/she was super quick in solving all my queries and additionally provided additional suggestion that I would have otherwise missed and get it installed fairly quickly. Great customer support!!
That app is all you need for GWP. Also they have a very fast and competent chat contact.
2nd Project working with Serhii and his team. Great experience once again helping configure nuances in specific rules and complex promotions. 100% recommend this plugin for the support. Good job Serhii
Such great customer service, it is very fast and promt and willing to help. They have been very patient and i am glad everything is up and running perfectly
The team helped us set everything up properly and made the whole process much easier. They have been very patient with all of our questions, always respond quickly, and make sure every issue is fully resolved. We really appreciate their support and the overall reliability of the app. It has been a great experience working with them.
This app is the only one we could find that could exclude purchases with a certain type of product. The advance conditions are very robust and Fokkio helped me figure out what logic I needed to make it work. The interface is user friendly and the customer service is amazing!
The customer service is fantastic and overall I like this app a lot. My only issue is that ShipStation does not import the "Free Gift" at $0 and it shows up as a full price item on invoices printed through ShipStation. This caused an issue for us since customer's thought they were still being charged. We solved this by putting the Free Gift at $0 (rather than with a discount price) so it's imported into ShipStation at 0$ and the developers were able to edit the code so that the free gift cannot be added to cart outside the app adding it to cart.
The support team is responsive and quick to assist whenever needed. Highly recommend for anyone looking to add automatic gifts to their store.
12/10 experience with Customer Support. Super responsive! Whenever I was needing to figure out how to add a product to the customers cart automatically and also needed it to be free, I reached out via chat and their team did this for me within 5 minutes. Absolute best app experience I've had! Will definitely use this plug-in for upcoming sales and specials.
Really great discount app, with availability of link discounts that works. Just started to use it, but it seems that its gonna be a long relationship here :) thank you
Aplicativo incrível, fácil de usar e com uma equipe de suporte atenciosa e muito dedicada. Já utilizamos em diferentes campanhas e o resultado é muito satisfatório!
Developer reply ·
Thank you very much for your review and using our application. We will do our best :)
We just started our free plan, and we had issues with our products, they could not be 100% linked. The support was amazing, Mr. Serhii Mishchenko helped us and fixed the issue in less than 15 minutes.
I’ve had a fantastic experience using Fokkio – Free Gift With Purchase on Shopify. The app itself works smoothly, but what truly stands out is their support team. They are extremely supportive and responsive, even handling last-minute requests without any hesitation. Whenever needed, they’ve been available on calls and ensured everything is resolved quickly. That level of dedication is rare. Their service is truly best-in-class, and it makes a big difference when you’re running time-sensitive campaigns. Sending love from India and wishing the entire Fokkio team continued success. Keep up the great work!
Service client super efficace et super rapide pour répondre même à 19h un dimanche soir ! Un grand merci à Serhii Mishchenko pour son assistance et la résolution de mon problème !
We spent a long time searching for the right solution to automatically add gifts to our store, and we’re so glad we found this app. It fully meets our needs, works smoothly, and hasn’t caused any issues on our website. Everything runs exactly as expected, which is very important for us. The support team is also amazing — very responsive, helpful, and always ready to assist with any questions or requests. Highly recommend!
Awesome App. Fantastic Support. Enhanced features on request to meet requirements and more features added to roadmap. Fixed some issues within hours of reporting. 100% recommend this product and look forward to long term partnership with Serhii and his team!
i was looking for a app like this long time , finally i found it , easy and power full , above this great customer support
Developer reply ·
We’re really sorry to hear that. Could you please share a bit more detail about what you didn’t like or what didn’t meet your expectations? We’d love to understand and improve. I can also see that you ran promotions successfully for the last 3 months and we didn’t receive any issues during that period.
Excellent App with Outstanding Support We’ve had a great experience using this app. It works smoothly and delivers exactly what it promises. What truly sets it apart is the customer support fast, knowledgeable, and always willing to go the extra mile. Any issues or questions we had were resolved quickly. Highly recommended for anyone looking for a reliable and well-supported solution.
highly, highly recommend this app - this has got to be one of the best ever customer support i have ever experienced. the team, but mainly Serhii Mishchenko really - has been so patient and kind enough to explain all questions and find any solution for our specific challenge, that has not already been built.
Vraiment une application que je recommande fortement. Le service client est réactif et de très bonne aide pour les nons initiés comme moi. L'application fonctionne parfaitement ! MERCI à vous
Customer support is wonderful. I asked something so complicated to Serhii Mishchenko. He is very kind and very patient to listen to me and is going to add new feature. I highly recommend to use this app. Thank you so much!
As we started to roll out our Cyber weekend deals I found several glitches with our free gift offer powered through Fokkio. I was in a complete panic. But Serhii Mishchenko helped trouble shoot the issues quickly and efficiently. I use several apps on my site, but none have compare with the service I have received from Fokkio. Well done!
I highly recommend the Fokkio team. Their support in setting up our automatic gift promotion was excellent, and they demonstrated a strong willingness to quickly address our business needs. When we brought up a bug/feature request—specifically the popup notice remaining after an item was removed—they immediately committed to working on it and delivered a solution quickly (implementing an auto-close timer and resolving a cart-closing issue). They were also highly responsive to feedback, promptly adjusting the auto-close delay from 2 to 8 seconds upon request. Their speed and flexibility in making additions and changes were crucial to meeting our objectives.
Very ease to set up. Customer service is excellent! So happy to have found this app!
doesnt work
Developer reply ·
We sincerely apologize for this inconvenience. Please let me know how we can help improve your experience The reason it didn’t work earlier is that you had reached the limit of free orders on the Free Plan. We sent you two emails about this. I can now see that you’ve successfully upgraded your plan, and everything appears to be working correctly.
Their reponse time is very quick and the service team helped us go through and solve the problem step by step. Thank you!
Great app and very helpful support! We use Fokkio Free Gift to automatically add a free product to the cart once customers reach a certain order value. The setup is straightforward, and the support team responds quickly and professionally. They helped us with theme-related adjustments until everything worked perfectly. Highly recommended for anyone running gift or threshold promotions in Shopify!
I have been trying to find an app that allows me to create free gifts for specific links for advertising/landing page purposes. Very happy to have stumbled upon Fokkio. Integration is very simple, great customer service and app works as promised. Very happy!
We’ve been using the Fokkio app to automatically add free gift products to the cart, and it works flawlessly. It’s lightweight, reliable, and easy to configure. We had some specific needs regarding how discounts are displayed for fulfillment, and the support team responded immediately and professionally. They truly care about their users and go above and beyond. Highly recommended if you're looking for a smooth, efficient gifting experience on your Shopify store!
We ran a great gift promotion for our products. Gifts are usually not trivial, but with this app they’re very easy and straightforward to set up. The team is extremely responsive – they even delivered a custom feature within 24h. Great support and highly recommended.
We got great support for a fairly complicated set up. Highly recommend Ivan and the team
This gift app is a game changer. When I had a slight integration issue with OCU, the team sorted it out within 24 hours. I have already seen an increase in AOV. It is simple and fun - I am using it for automatically popping a free gift into the customers cart when certain $ threshold is met. Very customisable and the support is exceptional. Many thanks team :-)
Developer reply ·
We’re really sorry to hear that your experience with our app didn’t meet your expectations. We’d truly appreciate it if you could share more details about what went wrong so we can improve and make things right. Your input is very valuable to us and helps us grow.
Great experience and fantastic Customer service. I told them, if possible to change the re-appear time of the header bar and they did it in less than 5 hours. Absolutely amazing service. Thank you very much .
Developer reply ·
We sincerely regret that you changed your decision. We're truly sorry that our app did not meet your expectations. Please let us know what you didn’t like, and we’ll do our best to fix it. If your review was updated by mistake, we would greatly appreciate it if you could revise it, as your feedback is invaluable to us.
Excellent app. Does exactly what it is supposed to do. Very simple to set up. Great customer service!
great app and good support. A shopping cart application was causing the app to crash, they adapted it for me, many thanks <3
Great app, works SOOO well and support is 5* Just works perfect for free gifts!