D: Request a Quote, Hide Price
by Gravity Software · launched
View in Shopify App Store ↗Reviews (42)
Installiert, auf verdacht kostenlos, nach der installation wird 15€ im Monat verlangt
Support is the best
Developer reply ·
We didn't receive any support ticket from you. Please send us an email to info@gravitysoftware.co.uk . We will definitely resolve any issue.
Besides the tool being very good, the support is excellent. I asked them to add a webhook trigger to the form, and they promptly resolved it.
Customer service was quick and very helpful. They took care of all my questions right away. The app is working great and quotes are coming in quickly... look forward to using it for a very long time!
one of the best! we needed some specific configurations and they helped like instantly. Lots of things they have that can help your site achieve perfection. gravity software is so good and easy to use and apply. Highly recommended.
The support has been incredible, everything that we've needed Adam has been very quick to help us with. Couldn't recommend more.
Aplicació molt útil i senzilla. Servei tècnic post venta molt ràpid i comunicatiu.
I've been using this for over 2yrs, and it works very well, I like the ability to create custom forms for different products. Customer service helpful, as I wanted to create the button to look the same as other buttons on my site, was done within 24hrs.
I really like how we can create custom quote forms for different products. This is HUGE for us! And their customer service is fantastic. They quickly got back to me and made a couple of cosmetic customizations that look really good. Highly recommend this app!
Cette application a fait beugé tout notre site, toutes les pages produits sont masquées. Même en supprimant l'application, je n'arrive pas à rendre visible les pages produits... Je les ai contacté et je n'ai pas de réponse.
Developer reply ·
We are sorry for any inconvenience caused. We removed the application code from your theme. There was a conflict between the application and your store. If you are still interested in using the application please install it and contact us via email. Our team is here to resolve any app-related problems. We reply in timely manner.
We use this application practically since we started our online adventure. The app was almost perfect, but one detail was missing to make it what we needed to deliver a perfect experience for our customers. Adam responded super quickly to our query and Magda solved our problem very quickly. Super recommended application and service. 10/10
Magda was quick to reply and solved my issue within 1h from contact. Superior service! The form is the fastest and cleanest of 4 I have tested
Great app, works well for our B2B website. Adam was a great help with an additional feature we required.
YES. Adam is super responsive and helpful. I'm so glad I went for their app. Thank you! Only thing, I wish the form would be a little bit more easier to style but that's not a big deal as it works perfect. Pair it with "Email Parser" on Zappier and it's an incredibly useful tool.
Use this application for access only for clients. Thème: Flex. We had an issue for changing some words and sentences from english to french. Modified as far as you count 1 2 3. After changement we made in our site, a new issue appears. Email and problem fixed directly. Happy to work with such company. Thanks again.
Best app so far, best customer support, fast form loading, and easy to configure. Customer support fixed the issues the same day and you don't have to wait for next day. Keep it up!
Great, fast customer service. We had a little issue that I wasn't able to fix but after a quick email right from the app interface they fixed it backstage.
Outstanding, fast, complete customer service! Amazing service! Oh, and the product is cool too. We got our first response the same day we launched the App. It's so easy to modify or create new forms too.
I installed this app as a Free trial. It was very easy to use and set up. I did encounter a glitch apparently our theme and the app didn't play nice, so I sent them an email, just like that they fixed the problem in no time. Communicated with us, to keep us informed, I was really impressed. Amazing, so efficient. I would highly recommend this app. I will continue using for sure after my free trial. Thanks guys.
A truly five-star app. The app is very easy to use and quite flexible to support different product designs of our store. Best of all, the support we are getting is outstanding - the support team is very responsive and resourceful. They understand our business needs well and provide quick solutions to meet our needs.
This app works great for hiding the $0 price tag on our custom products, and allowing the customer to "request a quote". I had a couple little issues and Adam corrected them within hours. Highly recommended!!
The app is working fine but the problem begins with Google Merchant Center blocking your Shopping Ads for violating their policy. I had to remove the app for that reason. If there was a disclaimer somewhere in the description, I wouldn't have installed it in the first place. This problem persist with all the apps that hide the prices as it is against the Google Shopping Ads policy.
Developer reply ·
Thank you for your review. We were unaware of the problem and we are very sorry for the inconvenience caused to you. We have already added a note to the description about the problem with Google Merchant Center. It is the first time when someone mentioned the issue. Our app does exactly what is described here on the Shopify App Store. It was designed for merchants who wish to sell bespoke products and we didn’t mean to cause harm. All apps that add the "Request a Quote" available on the Shopify App Store work the same way and all of them will have the same problem. If possible please delete the review because it affects our rating and we do our best to keep the development for this app. It's not an easy software to develop and there are a number of issues that we face everyday. Especially in a situation like this one where there is nothing that we could do to make the product page containing the “Get a quote” compliant with the Google terms.
I was encouraged by the positive feedback but I found omplicated to install. I gave up. Will look for a simpler app.
Developer reply ·
Thank you for your feedback. We are sorry for the delay in getting back to you. The problem has been resolved.
Does exactly what it says and the customer support is excellent. A few minor issues were quickly fixed by the developer and even when I was going to uninstall the App, the developer was extremely helpful and attended to my requests in a timely manner. This is how all companies should treat their customers.
I used this app to help me hide prices and add a 'customize' button with a phone number. I sell custom jewelry and every product is different. This app is perfect for that kind of feature. Previously, I had to pay a developer a lot of money in order to hide the prices on specific products in my store or even add a 'customize' button. This app does exactly that and it is super easy to set up. Not to mention the great customer support! Thank you so much for your help! https://thediamonddaughters.com/collections/engagement-rings/products/super-skinny-claw-prong-engagement-ring
Great simple to use app. Allows me to create custom forms for each request for quote. But the icing on the cake is the AWESOME support! Thank you Gravity Software!!!
This is one super little app that packs a real punch. If you're looking for a decent high-quality quote form, get this app! if you're looking for something that is easy to use and set up, get this app! and if you're concerned about poor customer support:- don't be...just get this app! Had some great support today and had the app set up just how we wanted it. Big shout to Adam for his help - many thanks
The app is very simple to use - just don't accidentally hit the "apply to all products" button...BUT the support team responded within minutes and fixed my error - and on a Sunday afternoon Very impressive - Thank you for the excellent support
Awesome app! The service is great too. They helped me with a custom setting that I could not do myself. Thank you for your help!
Great - I had issues while learning how to configure it properly, but the support from Gravity Software is as good as it gets! Highly recommended!
This is an amazing app. Easy to use, setup and the support is fa-nominal. I set this App up late on a Friday night and saw that it did not hide the cart on the top of our site. I sent a message in to tech support and Adam responded within an hour. Not to mention once I gave him access he fixed the problem that night. Thank you Adam you are fantastic and the customer service is outstanding. SBS
It works well but it's seriously too expensive for what it does for a couple of products. Removing it unfortunately.
Great app. Simple to install and easy to use. Great support also. Contacted support and issue was resolved with a day. Highly recommend.
Works as advertised. Quick and easy. Any problems are responded to via email within 24 hours. Best support I have had with any app I have used! SIMPLY AWESOME!!!
I have to say it's the best app I ever used for quotation. Simple design, but quite reliable! Excellent support, well done guys!
The best app for quoted products available. It does what it promises and the support team has been fast ant truly helpful with the changes we needed.