GRIN Influencer Marketing
by Grin, Inc. · launched
View in Shopify App Store ↗Reviews (31)
We had a really big issue early on with the software. We reached out to Grin and didn't get a response back until a few days later. Our account manager disappeared. Our sales person not responsible. They didn't fix the problem but changed how we received data from our influencer /Ambassador.
GRIN has so much to offer there is so much within the platform that I am still learning even after using it for over a year. They make communication with creators easy, have the most amazing connection with Shopify to make placing orders for creators so easy, and have reporting metrics on creator success that so many other platforms don't have. I would recommend it to any business trying to increase their influencer marketing efforts.
GRIN seamlessly interfaces with our Shopify store to generate and fulfill order for our influencer campaigns. Support is responsive if there is an issue. Overall the Shopify App works very well.
Having utilized GRIN for over 3yrs now, we've found it to be an indispensable tool in our influencer marketing arsenal. The platform is robust, offering a suite of features that cater to the needs of modern brands venturing into the dynamic world of influencer collaborations. GRIN allows us to efficiently manage our creator relationships. The ability to create activations, manage campaigns, and handle payouts all in one place is a huge time saver. Integration with Shopify is seamless, making it easier than ever to place orders and manage discount codes. Effective Communication Tools: The email templates and sequences simplify communication, allowing us to maintain consistency and professionalism in our interactions with influencers. Data Analytics: The platform provides comprehensive analytics that helps us track KPIs and measure the ROI of our campaigns accurately. This data is crucial for making informed decisions and strategizing future campaigns.
Overall a great software to keep things organized and structured. Makes it easy to build relationships with creators and follow up constantly. Would like for them to update a few bugs here and there but the support team helps out as best as possible!
GRIN is the most useful, intuitive and comprehensive influencer management tool I've ever had the pleasure of using. It has made my job as Social Media Director so much easier and manageable! Between composing project briefs and setting up Activations to tracking content and paying out affiliates, I could not do my job as effectively without GRIN. I have been using it for years now and I will continue to use it as THE tool to support all my Creator Programs.
As a small, family-owned business, we've found GRIN to be a valuable tool in scaling our influencer marketing efforts. It's transformed our manual outreach into efficient, bulk email campaigns and campaign invitations. While the platform is generally user-friendly, we've encountered some occasional hiccups, particularly with the Partnerships tool, but overall, GRIN has been a great investment for our business, helping us grow our brand and build stronger relationships with our influencer community.
Grin continues to be a better platform than most! We have been very happy with it!
A Master Class in Deception and Underperformance Grin deceived us throughout the sales process, hiding critical information, overselling the platform, and getting us to sign a 12-month contract with auto-payments that are impossible to stop, even when scammed. We're left with a tool that fails to meet our needs and doesn't deliver what was promised. Their "Curated lists" feature, touted as a white-glove service for creator search, is laughable. The team puts in minimal effort, delivering irrelevant or duplicate influencers. The promised robust discovery tool doesn't exist; they recently added a few search filters that are ineffective. Grin is a resource drain, creating problems instead of solving them. They excel at cold selling and misleading demos, coercing small businesses into a 12 month contract. The reality is far from what's promised. Avoid Grin and save yourself the frustration and wasted money. You'll likely end up trapped in a long-term contract for a product that fails to deliver.
Don't waste your money, what the sales person says the software does and what it actually does are 2 different things.
Grin has been such a crucial key to not only execute our large gifting efforts, but to find new creators to work with. Our Grin rep has been super helpful and responsive in the rare cases we've had any issues. My favorite part is the Shopify integration that allows the creators to place the orders on their end. Love working with it!
great to create, fulfill, and track influencer orders to scale. It's been more time efficient for our team as well. The only downside is wish there was the ability in the Grin platform to choose shipment options for fulfillment so if we needed to create the shopify order on the creator's behalf, we can select which shipment method is needed instead of the connection settings!
GRIN is amazing for streamlined content creator marketing! We've been using GRIN for a few months and it's seamless integration with Shopify is very very useful. Connecting to Shopify is one of GRIN's best features as it makes the workflow so much easier. Thanks GRIN team for always helping out with issues!
GRIN has been by far the best investment we have made in our company's influencer and creator marketing efforts. It has allowed us to scale and grow our in-house creator community, and to truly showcase the value of this program through tangible reporting. In addition to bringing everything under one platform (product seeding, contract negotiation, reporting, etc.), the support from the GRIN team is unmatched. Whenever we encounter a bug or something in the platform that isn't working as expected, the support team and our account rep (shout out to Katie G!) are always on it. As the influencer and creator space continues to evolve, we are confident that our investment in GRIN will continue to grow and sustain us.
GRIN is the ultimate influencer marketing platform! It truly has it all. We are able to manage our entire affiliate program within this platform and more. The team is so helpful and always go above and beyond whenever we have issues. GRIN has so many great features and I can't recommend them enough.
I am one of those people that read reviews, but never write any :) I am writing one today because I am that impressed with Grin. To provide some context: my company started with Grin a some time in the past. It was our first creator CRM, so we didn’t know what we didn’t know. And what we really didn’t know is we got spoiled starting with Grin. We thought that there must be other options out there. If you’re reading this, you may be thinking the same thing. There are. And we used them. It would not be an understatement to say we came crawling back. Grin is that much better than any other Influencer CRM. In fact, we tried to build our own with Zoho CRM. Started to onboard creators and in weeks we lost track of half our collaborations. Everything we thought of. They did. Within 24 hours of moving back to Grin, we had found every collaboration that had fallen through the cracks. Reviews units that needed to be shipped. In other words, they saved our program. Like I first wrote. I never write reviews. But Grin has earned a life long customer!
As a smaller company, this tool was invaluable when we launched our influencer program. This tool significantly streamlines our efforts and saves time in the areas of prospecting, outreach, reporting, product fulfillment, and overall campaign management. There are unique features in the platform that help with our changing needs - which makes it easy to shift our new and growing program. GRIN's live URL links streamline communication and simplify the visual experience for creators. These links serve as a centralized hub containing all campaign information, influencer details, and relevant contracts. Our dedicated Customer Success Manager, Jackie, has played a crucial role in ensuring the smooth operation of our program. Her expertise in finding solutions to various program-related challenges, whether it's unique reporting needs, setup, or affiliate links, has been a tremendous asset. One of the standout features of the GRIN platform is its exceptional customer success team. They are consistently quick and responsive, making it easy to get answers to both minor and major questions related to our program.
We have been using GRIN for a little over 3 months now and it has been a huge asset for the growth of our influencer program in both the US and UK. Not only has it made our workflow much more efficient but it comes with so many amazing features such as creating activations, email templates, and curated lists. Our customer success manager, Jackie, has been a huge help and is always there to answer our questions even on short notice. We are excited to continue using GRIN and would highly recommend it to other companies looking to grow their influencer program.
They are very good at cold selling, demo, etc - and coherse small businesses into signing a 12-MONTH contract (you can't get out, even if their service is off). Since Meta changed its policies, their creator search and curated list are basically handicapped but they would keep charging you for the reminder of the contract (auto-renewal, another trick) - very smart they know how to squeeze the demand and take advantage of small businesses to maximize their profit. Grin is also glitchy at times especially when syncing with Shopify; but you ask your account manager, they always blame something else...lol... keep all the evidence and request a chargeback from your bank or credit card they are usually fair and help correct such injustice.
Having Shopify able to be integrated with Grin has helped scale our product seeding ability and save tons of time.
We've been growing our Influencer Marketing program with GRIN for several years now and had a super seamless experience with the Shopify integration! Easy to use to place orders in bulk, and effectively communicates back and forth with discount codes. Highly Recommended!
Grin has been invaluable in growing out influencer program and they are a fantastic company to work with.
Developer reply ·
Thank you for your honest feedback! It's great to hear GRIN helps grow your influencer program.
With Grin, we have been able to reach new talent, meaningfully build relationships and easily manage all product needs. Grin has been an extremely effective tool for SKIMS!
Developer reply ·
Thank you for your honest feedback! We're always excited to hear how GRIN has helped tackle so many of the challenges of running an impactful program like yours.
GRIN is great! It has helped house all of our influencer stuff under one roof. From influencer outreach and gifting, to our affiliate program and paid partnerships, GRIN has made it super easy and convenient to find and organize everything. There are so many capabilities on this platform, some that we probably haven't utilized enough, but I highly recommend GRIN. Their CSM team is also amazing and want you to thrive!
Developer reply ·
Thank you for your honest feedback! We'll be sure to share the special mention of the CS team. It's great to hear that you're finding the tools to help organize your influencer programs.
GRIN is the best tool on the market for getting the most from your influencer marketing. The time saved in tracking deliverables, metrics and ROI alone is worth every penny.
Developer reply ·
Thank you for your honest feedback! It's great to hear GRIN helps save time in tracking deliverables, metrics, and ROI.
GRIN Creator Management Platform has been the foundation of my company's Influencer Marketing efforts since the start. GRIN brings efficiency to each creator relationship we instill, and it allows us to streamline our processes for maximum output. GRIN hosts various features such as creating activations and campaigns, email templates, content logging, handling creator payouts, data analytics, and so much more. GRIN allows you to stay extremely organized with each creator relationship. From linking social media pages to custom tagging, staying detail oriented on GRIN is easy to navigate and extremely beneficial. GRIN is an invaluable software run by the most passionate team of people. Each individual working behind GRIN strives to help their customers utilize the platform to their utmost advantage. GRIN is always updating and enhancing their platform based on customer feedback they receive. A new feature recently launched called 'GRINup' selects up to 50 prospective creators for you based on chosen criteria! Features like this can save hours of time searching through social media platforms for new creators. I also love being a part of the GRIN community. They host various opportunities with all of their customers where people can network and deliberate on various influencer marketing concepts. I wouldn't have it any other way - GRIN has changed the game!!
Developer reply ·
Thank you for your honest feedback! We're always excited to hear how GRIN helps streamline processes and efficiencies for robust programs like yours. I'm glad that you're taking advantage of our additional resources including the online GRIN Community to network with like-minded marketers.
I have used GRIN for nearly 2 years and through my journey with GRIN have always been very vocal about my overall love for not only the software but every experience we've had with GRIN. When we on-boarded GRIN we had a shell of an affiliate program surviving on spreadsheets and a dream. Today (with the help of GRIN), we have scaled to a manageable and successful program. So much of our process was being done manually through spreadsheets, manual orders, and SO SO SO any tiny steps. GRIN takes all of our time-consuming steps and streamlines everything through Shopify which leaves our influencers with a more seamless experience and leaves me with more time to grow our program. If you're on the fence, jump off, and get GRIN!
Developer reply ·
Thank you for your honest feedback! We're happy to hear GRIN has helped scale your successful program and streamline processes.
GRIN Creator Management Platform is a huge asset to our influencer marketing program. With GRIN we are able to offer our creators a seamless experience through outreach, onboarding, and consistent campaigns and activations throughout their time working with us. I am able to send product, collect content, track metrics & data, as well as pay my creators all in one place. This is just a few of the things GRIN is doing well within the platform, there's plenty more where that came from. I also am always impressed by the outstanding Support Team they have; the assistance they offer brands on a daily basis is quick and educational. I'm always appreciative of how fast they will transition my requests if they need more help. Overall I am very pleased with my experience using GRIN over the past 3 years.
Developer reply ·
Thank you for your honest feedback! We'll be sure to share the special mention of the Support Team. It's great to hear that GRIN helps offer a seamless experience for your creators and supports your program workflow.
I have been a GRIN user for 4 years now and I love it! The features are unmatchable to other platforms. I love how I can easily manage each creator and each campaign and activation. I use the email sequences quite a bit and find that it's so much easier to track then sending mass emails and having to worry about follow ups. The content and UGC that we have from our partners lives in GRIN and is easily downloadable and we use this in other departments from email marketing, ecomm and social media! I am a big data and numbers person, so the analytics are great to pull from an hour, to a day, to a month to a specific creator. You get your own customer service rep and they are extremely knowledgable and very helpful and quick to respond! I love the GRIN community as well, I've met so many other amazing partnership managers through the GRIN community. I continue to learn as well from their webinars, podcasts, fireside chats, and articles. They are constantly staying up to date in the influencer marketing space! Once I signed up and started using GRIN I'll never switch to any other platform!
Developer reply ·
Thank you for your honest feedback! I'm glad to hear that you're leveraging all our resources to help you manage your program. Our email integration is key for personalized mass communication.