← Apps

RT: Instant FAQ, Help Center

by RoarTheme · launched

View in Shopify App Store ↗

Reviews (31)

★★★★★
Shopify

The team at this company, especially Scott, are fantastic. Highly recommended developers who have been extremely helpful and supportive throughout.

Sofabase · About 8 hours using the app
★★★★★
Shopify

Great APP

KAZARY · About 19 hours using the app
★★★★★
Shopify

Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!

SunnestANS · About 2 hours using the app
★★★★★
Shopify

Woof & Miaou Shop · 5 minutes using the app
★★★★★
Shopify

Kinmokusei - 金木犀 - · About 1 hour using the app
★★★★★
Shopify

best app out there

Tienda Esoterica MX Joyeria · 4 minutes using the app
★★★★★
Shopify

LAFUHQE USA · About 2 hours using the app
★★★★★
Shopify

prvyit · 16 minutes using the app
★★★★★
Shopify

This app is exactly what I've been looking for. And... it's FREE. I am already using there theme and just now discovered all the amazing apps they offer for free.

Koekela · About 3 hours using the app
★★★★★
Shopify

So far, I just installed this app and it seems like it's going to work great for me, my store, and most importantly my customers. Excited to see how it helps me build and maintain better customer service and relationships.

Sweet Surrender · 9 minutes using the app
★★★★★
Shopify

i'm glad i picked this app for my store. So easy to set up and start running. Def recommend. Love it

LIFE MADE EASIER · 16 minutes using the app
★★★★★
Shopify

Great! Perfect for what we needed, an FAQ pop up that allows customers to message us. Easy to install too!

Modern Piping · 27 minutes using the app
★★★★★
Shopify

App looks great - thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

Geek Crate · About 6 hours using the app
★★★★★
Shopify

amazing! The experience was amazing to say the least! Thank instant for helping gain customers and profits!

Thirstfull · About 2 hours using the app
★★★★★
Shopify

This is exactly what I was hoping for when I was searching for a quick and organized way to create a FAQ on my website. This app is very easy to learn and has plenty to offer, especially as a free app. I would easily give 5 stars, but I had an issue with the app on day 1, which I am currently waiting on a resolution from RoarTheme. A lot of my progress was not saved (even after clicking the Save button multiple times throughout the process of adding content). The app froze up and I had to refresh the page after waiting over an hour for the save icon to complete a save I had made. When I logged back in to the app a lot of my questions and answers had disappeared. Hours of work, gone. I am hoping my questions were secretly saved and I don't have to retype everything. If this happens I don't mind coming back and changing to 4 or 5 stars, because the app is really great when it works properly.

Space Coast Mealworms · About 6 hours using the app
★★★★★
Shopify

Easy for application app. Helped me to build my website. Good for beginners and professionals. Thank you!

eFalcon · About 1 hour using the app
★★★★★
Shopify

Wonderful app, does what is says it will do and can't be the price. It really has helped our customer service.

Battle Born Grooming Co · 4 minutes using the app
★★★★★
Shopify

This app is exactly what I was looking for. It was super easy to setup and provided all the options I need for my customers. Thank You!

McCall Fitness · About 2 hours using the app
★★★★★
Shopify

Solves my problem! Helps our customers and not enabling laziness. I love the fact the app allows the ability to still reach direct out to us for those unique issues.

MadgesFood · 29 minutes using the app
★★★★★
Shopify

Very easy to use right off the bat. Very self-explanatory template. I like how it becomes it's own feature on my website rather than another category in a nested menu.

1:10 Rod Shop · About 2 hours using the app
★★★★★
Shopify

Copying and pasting into the editor is easy, but impossible to edit. Text behaves differently in the app, in the preview and on the website. Additionally, you MUST SAVE OFTEN. There is no prompting. If you work for 30mins, all your work will be lost. Other than those things, it works well and is free!

The Bloomin Bog Water Gardens · 5 days using the app
★★★★★
Shopify

works well and does the essential. would appreciate it if there was more language support as some of us need to change buttons, themes and a lot of words in local languages other than English

Atoa SPORTS · 33 minutes using the app
★★★★★
Shopify

The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way

Vablee · 2 months using the app
★★★★★
Shopify

this is a really nice and useful app for my online store customer. I think it can be more convenient for my customer.

Fingertips Vintage · 2 days using the app
★★★★★
Shopify

Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.

Gabi & Jules · 15 days using the app
★★★★★
Shopify

Good stuff. Easy and effective to use! Would recommend this. It's almost like chat bot but with articles. Good for Q&A and it feels personal

iBlush Patch · 39 minutes using the app
★★★★★
Shopify

Love, love, love this app! It serves great as a self-service help center to allow customers to be more independent when shopping online with a systematic way of finding answers without having us to be online with them. Please seriously consider adding the option to display the FAQ as a widget and/or page (deep linking?). I really love the widget but I still hope to link the FAQ in the footer for customers who may miss it. Also, it would be super helpful in cleaning up the mobile browsing experience because widgets tend to overwhelm phone screens, especially when they start to grow in numbers. But yes, great job on the app!

Shop Weekend Cheoks · 4 months using the app
★★★★★
Shopify

Just tested it. By far the best free FAQs I found. Cant believe this is free. Love how easy to use and customizable it is.

Mangroovia Foods · 19 minutes using the app
★★★★★
Shopify

Surprising fast and easy to set up and use. We've used a few FAQ apps before and this one beats all of them easily!

Purpose Performance Wear · 1 day using the app
★★★★★
Shopify

Very good app, it is easy to use and install. very intuitive to use. its very functional really love it

NormaCouture · 8 minutes using the app
★★★★★
Shopify

I think it will help my customers to understand more about my website. By Adding categorized information, it will help remove the un-certainties and funnel any questions directly to customer service

Yolisa.Online · 15 minutes using the app