Interakt ‑ Sell on WhatsApp
by interakt.shop · launched
View in Shopify App Store ↗Reviews (299)
Great experience with Interakt! The platform is easy to use, and the support team has been responsive and helpful throughout. Definitely a useful tool for managing WhatsApp communication.
Thankyou Interakt team for helping us in customized flow.
It is very useful for managing customer queries. We can easily track all user details in one place. The support team is very good at resolving issues, and most of the features work well. However, some features are not available at the moment. I hope those options will be added in the future to make the app more flexible.
Interakt is a reliable tool that makes WhatsApp customer communication simple, fast, and easy to manage for growing businesses.
Super energy by Siddharth Bhatia. Loved Interakt. Have been using it since more than 2 years now. Its great!
Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.
App is working as I want. Just perfect for marketing & catalog setup.
The Interakt ‑ Sell on WhatsApp app simplifies catalog setup, but lacks variant options similar to those provided by Haptik for Jio. It would greatly enhance the user experience, especially for 'Advanced' subscribers, if this feature were made available.
Have recently downloaded the app and the team has been very helpful in the whole set up process. Would definitely recommend Interakt for WhatsApp marketing / selling.
The integration features and automation in this application are impressive, particularly the catalog management capabilities. Overall, it's a well-designed app. However, one area that could be improved is the response time for emails. Enhancing this aspect would ensure that we receive timely replies, thereby optimizing communication efficiency.
we have started using interakt since november. Everything works well, had some issues with catalog but that has been addressed well by the team. thanks
Features that this platform provides for the business is really helpful. Catalog and automated messages work absolutely well. I also wanted to take the product reviews from the customers but that option isn't available yet with Interakt
We have been using Interakt to set up our whatsapp business api and manage order related, customer support and marketing communications. The onboarding with them was smooth. Overall the product and its features are good. The team is reachable to sort out the technical issue or queries that ever arises.
Easy to use. Good customer support. The catalog feature and automated campaigns are particularly effective.
The support team was very helpful in setting up the whatsapp channel and catalog to our store in shopify.
The catalog connected easily with the platform. Seems to be a good feature but there is one disadvantage- you could only send 300 products to your customers at once and not more than that. A major disappointment from Whatsapp
I found it quite good service and other details explained by the team, we are on Starter plan and we find it quite good to start this a new business. Give it a try. Some setups are only necessary to do once. Thanks From Team Pure Bubbles Skincare
The application works well, connects easily with shopify without any hassle. Definitely helps in promoting the catalog to the customers and sending via campaigns. Recommended for sure.
There are some basic key features like custom campaigns, auto-replies, catalog replies, templates, saved replies, and many more which are very much helpful and must feature for e-comm business. The best thing about Interakt is their support The only thing I am not happy about is the user interface and also would request the team to do something about converting COD orders to Prepaid.
We use the app on a regular basis and it has worked wonders for us, waiting for a few more upgrades and it should be the perfect one, thank you team.
