Interakt ‑ Sell on WhatsApp
by interakt.shop · launched
View in Shopify App Store ↗Reviews (299)
Great experience with the Interakt.Support team makes the experience seamless
Very helpful customer service. Helps me reach out my customers better.
**Outstanding WhatsApp automation tool with top-notch support!** Interakt has been a complete game-changer for streamlining our Shopify store's customer communication and sales workflows. The automated WhatsApp campaigns, abandoned cart recovery, and COD confirmation features work seamlessly and have noticeably boosted our conversion rates. The mobile app makes customer chats effortless to manage on the go, and the support team is prompt, knowledgeable, and always ready to help. Highly recommended for any e-commerce brand looking to scale!
We have had a wonderful experience with the Interakt support team. Great app to keep your existing customers connected
Great app with seamless Shopify integration and excellent WhatsApp automation. Easy to use, and the support team is always helpful. Highly recommended!
The campaign setup was easy, the team helped promptly. Very good support.
We have had a wonderful experience with the Interakt support team. We have been using the Interakt WhatsApp API system for more than 3 years, and it has helped us increase our WhatsApp inquiries and boost our sales. The application is very helpful for our business, especially because the mobile app is available, which makes it easy for us to chat anytime. The customer support team is excellent. Whenever we face any issue, we just drop an email and the team gives quick support. A special thanks to Nishant Arora for the Google Meet training and support. The training was very helpful and made it easy for us to learn and understand everything clearly. Thank you, Interakt team, for your great support. We only have one small request: please update the Interakt dashboard with a newer and faster UI. This is just our opinion. Overall, we are very happy with Interakt and truly appreciate your service.
Interakt is a powerful and easy-to-use platform for WhatsApp marketing and customer communication. It simplifies automation, improves engagement, and helps boost conversions with targeted campaigns. A great tool for scaling business communication efficiently.
Nice Platform for Order notifications. Support also very good
Its an good app for sending bulk messages and utility messages.
great hands on explaination of the problem that we face would highly recommend interakt
Interakt app has been very useful for my business especially in sending automated messages to my customers. Apart from this, their support is very active and helpful in resolving any queries that I have. I would highly recommend Interakt app to anyone willing to automte their messaging.
We are currently using the Interakt Advanced Plan with workflows, and after some initial onboarding hiccups, the experience has become much smoother. The support team that helped us, namely, Tharini, Nishant, and Shubham — were knowledgeable, patient, and helpful throughout the process. We are optimistic that this platform will help automate customer interactions, reduce manual workload, and streamline our overall processes.
Tharini was very helpful and almost all our queries were smoothly answered.
great app for shopify to build customer trust and send notifications. loved it
Very disappointing experience with Interakt. Our paid subscription was suddenly ended, despite being active on Shopify. As a result, all WhatsApp campaigns stopped, causing direct business and revenue loss. We have been continuously following up for the last 3 days, but there has been no proper support, no resolution, and no accountability from their team. Only generic responses, no action. For a business that depends on WhatsApp automation, this kind of downtime and lack of support is unacceptable. Paying customers should not be left stranded like this. Would not recommend Interakt to serious D2C businesses unless they improve support response time, escalation handling, and reliability. We are shifting to BotPenguine.
I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement. Thank you, Interakt, for your consistent support and for helping us grow our business.
Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!
Interakt has been an amazing tool for managing our WhatsApp customer communication! The platform is super easy to use, and the automation features have helped us save so much time. I especially love the quick replies, broadcast options, and their customer support team is also very responsive and helpful whenever we need guidance. Overall, Interakt has really improved the way we connect with our customers. Highly recommended!
I have just installed the app, yet to start using it, but the team helped me well to set up. Mr. Rajan helped me a lot to set it up and he made it easy for me. Thank you
Honestly, one of the best platforms I’ve ever used! The support team is super fast in responding and explains everything clearly step by step. The platform itself is very easy to use and well organized — even for first-time users. It really helped us manage customer communication in a professional and seamless way, especially with automated WhatsApp messages I highly recommend it to anyone looking for a smart, reliable, and fast system that makes the customer experience much better.
I connected Interakt to my shopify store 2 months back and my experience so far has been flawless. The interface is quite simple and easy to navigate and set up by myself and whenever i have any questions, the support team (Pranali Kamble) have been amazingly efficient in their help. The team has been patient and gone out of their way to explain features that I did not even realize that i needed. Thank you. Keep up the great work.
Working with them for the past year, it has been very smooth process & very quick resolutions to any problem that come in.
Interakt has been a game-changer for Tahiliya! It’s the most affordable and efficient WhatsApp marketing tool we’ve used. They’re always quick to launch new features matching top competitors. Plus, their customer support team is amazing — super responsive with fast replies and resolutions. Truly reliable and great value for money!
Using Interakt has been a game changer for our business! It’s helped us communicate with our clients in a much more professional and organized way. The platform made it easy to manage conversations, follow up efficiently, and ultimately increase our sales. Highly recommended for any business looking to improve customer engagement and grow faster!
Very helpful and in-depth training by Nishant from Interakt.
Great app!! Helped a lot with my WhatsApp marketing. Be it automation or marketing campaign, the app does it all. The support team is amazing. Highly recommended!!
bahot achha service he achhe se halp kiya custumer care walo ne bhi
We at Supersox have been using Interakt – WhatsApp Marketing and it has made a huge difference in how we connect with our customers. Abandoned cart reminders have improved our recovery rate. COD order confirmation on WhatsApp reduced returns significantly. Bulk campaign feature helps us reach customers instantly for new launches & offers. Shared team inbox keeps all customer conversations well-organized. The automation features save us time, and our customers appreciate the quick updates and personalized communication. Highly recommend this app for any Shopify store looking to grow sales through WhatsApp.
Good application for the Whatsapp marketing and their Customer support was top notch
“We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless!”
Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.
It is a very useful platform for WhatsApp communication. Automation works well and good support as well.
Nice, We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless
TaMiMiProjects.com team are truly impressed by the level of service provided by Interakt - Sell on WhatsApp team (Specially Udisha). The support team is incredibly responsive, knowledgeable, and always goes above and beyond to assist us with any questions or issues. Their cooperation is seamless, and they consistently deliver solutions quickly and effectively. It's rare to find such dedication and professionalism in a service provider. Thank you for helping us elevate our store experience—your support is invaluable! Highly recommended!
Great app to keep your existing customers connected and better than email marketing.
The automated campaigns work well. Team was quick enough to help with automation part.
Very nice, its easy to use and team also cooperative but issue is didn't provide dedicated account manger.
We have been using Interakt for sometime now but recently migrated to Shopify. I think this was a smooth experience and hoping for the best!
Thank you so much Akash, For helping us out with the account set up, you've being of great assistance.
Interakt works well and especially automated campaigns and catalog. Looking forward to more features. Great!
good application easy to use , support has been great through out
We have been using Interakt for sometime now, the automated campaigns are working well and we are just trying to explore catalog feature now
Got amazing Service from Interakt! Thank you for this Experience!
Amazing insights by Mr Akash into the amazing possibilities of whatsapp marketing
Interakt is very useful platform for Online marketing.
We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!
App is working as I want. Just perfect for marketing & catalog setup. Support team is available for setup into my shopify store. Had a great experience. Thank you