Kangaroo: Loyalty and Rewards
by Kangaroo Rewards · launched
View in Shopify App Store ↗Reviews (57)
great support and helped me a lot to reach my goals on my website!
Kangaroo Loyalty has been a valuable addition to our business. The platform is user-friendly, flexible, and highly customizable, helping us improve customer engagement through effective rewards and loyalty campaigns. The support team is responsive, professional, and always available to provide guidance whenever needed. Overall, it has been a smooth and positive experience, and I would highly recommend Kangaroo to any business looking to build stronger, long-term customer relationships.
Kangaroo has been an excellent addition to our Shopify store. The app is intuitive, flexible, and straightforward to customize around our brand and customer base. Its integration with our POS system has been especially valuable, allowing us to offer a consistent loyalty experience whether customers shop online or in-store. Highly recommended for businesses looking to create a seamless rewards experience across both online and in-store shopping.
Kangaroo Loyalty has been a great addition to our business. It's easy to use, highly customizable, and has helped us strengthen customer engagement through rewards and loyalty campaigns. The support team is responsive, knowledgeable, and always ready to assist, making the overall experience seamless. Highly recommended for businesses looking to build lasting customer relationships.
We’ve had a great experience working with this app and team. The support has been outstanding, with excellent follow-up on any questions or needs we’ve had. It’s made a real difference in how we engage customers, and we’re glad we chose this solution. It’s practical, reliable, and truly adds value to our loyalty efforts. Definitely recommended!
Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.
Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.
Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.
Great loyalty system with super responsive and helpful support team to help with any issues.
Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!
Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.
Amazing team! Always ready and responsive to get the job done.
Great experience and a very smooth communication. Highly recommended
We had a great experience working with Charbel on our loyalty program. He was very helpful, knowledgeable, and always quick to respond to our questions. Thanks to his support, we were able to set up everything smoothly.
A great incentive for all customers Easy to use and helpful Working with Charbel made the process so easy, he’s constantly following up to make sure everything is always smooth.
Great Service, a special thank you to Theresa from the Kangaroo team for her incredible support. She was extremely helpful, responsive, and made the entire process smooth and easy to understand. It’s always a pleasure working with someone so professional and supportive. Truly appreciate her assistance!
The team is helpful, shoutout to Mario for always being punctual and ready to assist us at any time of the day.
Their customer service is the best! I had a great experience working with Theresa. She answered all of my questions and followed up promptly with any open items. It's truly a pleasure to work with their team.
Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start. A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.
Great software for businesses looking to build customer loyalty effortlessly. The platform is easy to use, packed with useful features, and helps increase customer engagement effectively. Their customer support is also excellent—responsive, knowledgeable, and always ready to assist. Highly recommend it for any business looking to enhance its loyalty program!
Good customer service and easy to use. Mario Tahan has been great!
It's a great app with excellent support! The app works smoothly and has advanced features. The support team is responsive and helpful, resolving any issues quickly. Highly recommend!
Good customer service & very professional. A must-have application!
Great platform and excellent customer service, specially from Mario Tahan!
It is always a pleasure working with their amazing team!
Easy to install, with step by step help from real people. Our POS customers love the loyalty scheme and leave their own 5* reviews quoting the scheme. From a business user perspective, the help desk is probably the best I've ever come across. Actual real people are on the other side of the chat and genuinely understand and are able to help with any problems. We exchanged our card loyalty scheme for a digital one, the price is pretty much on par with our card costs, but the digital version provides so much more....linking our physical store customers with our online store is a functionality we would never have gained from our card system.
Convenient and easy to work around with the apps setting. Also great support from Kangaroo team, Mario Tahan.
Nadim was very helpful setting up my campaigns and getting on a call to answer any questions I had.
MARIO was amazinng patiently solved all my issues
We've been with Kangaroo rewards for 4 years now, they are always there to answer any question, the app works great and the pricing is unmatched.
Amazing platform for loyalty and for customization of widget
Impressed by the team’s professionalism and seamless service! They make everything so easy to access for clients—highly recommended!
Great solution for business! The service and staff support in on the highest level. Definitely can recommend Kangaroo for the business enhancement and growth.
Excellent customer service. The team is always supportive and guarantees full service, quickly responding and resolving issues. The loyalty program is very helpful for rewarding your customers, and the features on Kangaroo can be very beneficial and entertaining for them.
We have been using Kangaroo for about 9 months now. It works very well and the customer service is excellent. We use it on both our website and POS. Using on POS is tricky because of Shopify inflexibility but Kangaroo will help overcome this. I recommend this app
I have been using the Kangaroo Rewards loyalty program on Shopify for the last 6 months and I love it!. My customers are loving the loyalty program and starting to engage more with the points system which means I can reward my customers for their loyalty, which has helped me keep them coming back for more and more. The nice part about Kangaroo is that I can customize the rewards and points system to my business and offer personalized incentives to my customers and then notify them where they are in their rewards to encourage them earn more points (shop more) This system is a game changer for me because it also allows me to integrate with several programs on Shopify. I use Lightspeed with my storefront system, Klaviyo for marketing and Judgeme for reviews and each one seamlessly works together with Kangaroo. This way if my customer shops in store and online they will acquire points under one system and not lose or miss out on rewards. They love the fact that they get points for shopping in store or online. There are not many rewards programs that offer this service. Lastly, I would highly recommend Kangaroo for their Customer Service which is exceptional! I have worked with Mario from the beginning and he is AWESOME! He has been so patient with every call when I needed help with any question. I can't thank him enough for assisting me with my questions and all the other suggestions he has offered to help me reach my goals for the program and my business. Hats off to him for Exceptional customer service. Overall, I highly recommend Kangaroo Rewards loyalty program!
Excellent customer service. The app works like a dream and I've never had an issue with it. I'd highly recommend this to any e-commerce brand looking for a great loyalty program.
Excellent service à la clientèle. Nous avons fait confiance à Kangaroo est pour le moment nous le regrettons pas.
So far the app works according to my expectations which is great. The customer service team has also been very accommodating to certain requests to make sure the rewards program works and functions how we would like it.
I have been using the Kangaroo Rewards loyalty program on Shopify for a while now, and I must say it has been a game-changer for my business. One of the biggest challenges I faced before implementing this program was retaining customers. However, with Kangaroo Rewards, I can now reward my customers for their loyalty, which has helped me keep them coming back for more. The program is easy to set up and use. I can customize the rewards and points system to suit my business needs and offer personalized rewards to my customers. The program also integrates seamlessly with my Shopify store, which makes it easy to track customer activity and reward them accordingly. Since implementing Kangaroo Rewards, I have noticed a significant increase in sales. Customers are more likely to purchase from my store knowing that they can earn rewards and redeem them for discounts or free products. The program has also helped me attract new customers and build a loyal customer base. Overall, I highly recommend the Kangaroo Rewards loyalty program on Shopify to any business owner looking to increase customer retention and boost sales. It's a must-have for any online store
The best referral app, their customer service is amazing, they quickly respond and resolve any issue you're facing. The app itself is very easy to use and works perfectly. I highly recommend to install and use the app as it helps in boosting your sales.
