Klaviyo: Product Reviews
by Klaviyo · launched
View in Shopify App Store ↗Reviews (231)
I have been using Klaviyo for a few years now, and using their Review app as well. About 3 months ago we found out that Klaviyo was inserting an extra script on our website causing it to be slower. For 3 months they didn't solve the issue, claimed we had hardcoded on our site and some other claims that had nothing to do with the issue. After pressuring the team to investigate this, it turned out their own Review app was causing the issue. Even when it is their own error they expect us to fix it and spend time on fixing it. We sent them an email nearly a week ago requesting them to fix the issue, no reply. Follow up email no reply! Third email, no reply. Never thought I would be giving Klaviyo such a bad review but it really shows the "respect" they have for their customers! Unbelivable disrespect to paying customers! But here you go Klaviyo, your behavior towards your customers is absolute shit! Could not be unhappier as a customer for several years! Please spare me with your standardized bullshit reply! You had days to get back to us, so a reply of a member will reach out to you is worthless!
Easy to setup and I like how I have the ability to filter non purchasers from leaving a review
I like Klaviyo. It's a great omni-marketing program that does more than email, also including many other aspects of email and direct marketing. It is a little expensive. I'm going to admit that, especially as your list grows, the cost will grow as well. When you add in services like reviews, SMS, even an Instagram product, it is definitely far ahead of other options on the market. I've used it with my current brand that I'm building for myself, and I have used it as a marketing director for several other brands.
super easy to implement and make automatic with each sale.
Klaviyo is a must addition to your DTC and SEO. Between the FLOS and the reviews, they help set your business up for success. Thank you Klaviyo team!
Have found the klaviyo review app to be so helpful and a crucial part of running my e-commerce store.
I absolutelyl ove this app for my store reviews and my text message marketing. Im still navigating what all they have to offer. Tiffany CEO Crown Botanica Apothecary
great but a little confusing to learn the system
Great and easy to use. Really need an almost full time person to manage this if you're going to take advantage of all it has to offer.
Cette application est superbe ! Nous l'utilisons régulièrement pour promouvoir notre marque de sport SPIRITED MINDED :)
Klayvio reviews let me know what customers value and give customers confidence in choosing our business and products. Simple, clear, helpful.
We already loved Klaviyo for our emails ... but changing from our previous review app to this one has been a game changer. Much easier to use. And it gets better all the time. PS Biggest difference for us though, is how quickly we hear back when we have a question. So important! Thank you Klaviyo team.
I don't know how to get the stars to show on the individual products on our featured items. Loox will do it but it only shows shop reviews
It is really easy to use and a great way to collect reviews from customers to use on our website.
I'm loving this app so far. Collecting reviews as a new store is a challenge but this keeps it all organized.
The review system on Klaviyo makes it so easy to have everything in one spot. Game changer!
I have done everything the app tells me to do to integrate onto my shopify website, but it wont work.
un'ottima app facile da utilizzare e che davvero semplifica il nostro modo di lavorare.
Klaviyo is a great app simple to use and is great for building trust on your store
So far, so good. Very easy to use and update. I'm very satisfied with the process and will continue to use this platform.
This platform is a powerful asset and saves so much time. Great investment!
I recently received my first negative review. I replied to the negative review and published it, but noticed that the store reply was not visible on my website. When I checked with Klaviyo, they advised that: "I’ve double‑checked how Klaviyo Reviews works today, and at the moment the SEO / All reviews widget on your Reviews page does not support displaying store replies. That’s why you aren’t seeing an option in the widget settings to turn replies on there. I apologise for this limitation. I can certainly flag that for my team." This is not acceptable, a business cannot allow a negative review to be published without having the opportunity to show a public reply, it just looks like the business does not care about their customers, and does not take reviews seriously. This needs to be fixed ASAP. I am actually quite shocked at this limitation, this seems like a basic, essential feature to me. Really, really disappointed.
I've been using the cleanser and tallow for 4 months now and my skin in just so amazing!!
Klaviyo reviews is easy to set up on your Shopify store. We have a great review request flow now that has resulted in going from zero reviews online to now having over 600 reviews online in just a little over a year. Klaviyo always has great support and tons of great education available online and a super-engaged community.
Love klaviyo reviews, it's a seamless way to integrate the product review experience with the email marketing side of things. Klaviyo does it smoothly and looks sleek while having everything on one platform. Highly recommend!
So far, I’ve had a genuinely good experience with Klaviyo. The platform is powerful, the tools are thoughtfully built, and it’s clear they understand what small brands actually need to grow. There’s a learning curve, but once you get moving, everything starts to click. I’m giving 5 stars out of gratitude. It’s helping me build real connections with my customers and lay the foundation for long-term growth. Thank you for building something that works.
The app works really well, is easy to use, and is fully integrated with Klaviyo marketing. We use Pagefly so we had to integrate the Klaviyo Reviews using HTML/Liquid. Even though it works without any problems, I hope Klaviyo implements a standard integration with Pagefly in the future.
As a performance-driven brand selling premium pickleball paddles and accessories at www.GatorStrike.com , personalization is everything. Klaviyo allows us to tailor product recommendations, launches, and promotions based on real customer behavior—helping us drive higher engagement and repeat purchases without guesswork.
Klaviyo is a bit of a no brainer, tying all your Campaigns, SMS, Reviews and more all under one roof.
Alaina and I have worked together for about two years. As a former certified personal trainer turned desk jockey, I know firsthand how much improved mobility really matters. A lack of mobility leads to decreased athletic performance, poor posture, and a higher chance of injury when training hard. I’ve experienced all of it. When I worked with Alaina regularly, those issues completely resolved and I got into the best shape I’ve been in since my early thirties. After I stopped, many of those problems started to creep back. Even with the knowledge to address them myself, I couldn’t. In addition to her deep understanding of weight training, the musculoskeletal system, and the fascial system, Alaina has an incredible sense of how far to take a stretch to get the best response. If you’ve tried yoga, massage, or stretching on your own and haven’t seen much improvement, or if you just want to move and perform even better, I can’t recommend Alaina enough!
Works great! Love having the reviews built into the order process.
Klaviyo is great. Has a lot of excellent training modules as well.
Great addition to the klaviyo suite. We don't have huge volume, so we actually are currently still using the free version (which sends out up to 50 review requests/month). Have had this switched on for about 2 years, and it just chugs away in the background, collecting reviews from customers and then they appear on our shopify website. We get great feedback from our customers that help with social proof.
social proof is super important. this ap makes it easy. do it. xx
Excellent app les clients adorent regarder les avis
