LimeChat: WhatsApp Support+AI

One of the best platforms I have ever used. The platform is tech but feels human like because of the exceptional CSM team. Nikhil and Sridhar are great and are always so helpful and accommodating. The UI/UX is absolutely seamless, very easy to understand and use. I am very happy with my experience; I am working at a global FMCG brand and have integrated Limechat with all my brands. It has completely negated my need for other platforms for reaching out to my user base. The platform is constantly evolving and getting better day by day. A must have for every business.

Lime Chat exceeded our expectations! Their onboarding process was flawless with Veena and Ananya, and their platform has revolutionized our AI Click Chat bot along with WhatsApp broadcast message. Proactive, responsive, and knowledgeable, their team delivers exceptional results. We've seen significant improvements in automating WhatsApp cart abandonment msg and carousal broadcast msg with an uptick of 118 ROAS . Highly recommend Lime Chat - they're a game-changer!

We've had an exceptional experience with Limechat! the onboarding process was smooth and well-structured, thanks to the incredible support from our Customer Success Manager, Dipti Juneja. She was instrumental in helping us set up our workflows and build a robust customer support system on WhatsApp. Her guidance and proactive approach made the entire setup seamless and efficient. The Limechat bot itself is a game-changer—it now handles nearly 80% of our customer queries. This has significantly improved our response times and customer satisfaction. The platform is intuitive, reliable, and has become an integral part of our support operations. Highly recommend Limechat for anyone looking to streamline their support through WhatsApp, especially with such a dedicated team behind it!

We started out with Limechat for their support platform and soon subscribed to their Gen AI chatbot and Marketing Suite as well. Limechat and its two-way communication have played a pivotal role in our customer engagement, driving up our retention rate and LTV while also helping us close more sales from cart drop-offs. The AI chatbot has also streamlined our presales process to a large extent by providing accurate information regarding our products’ usage, maintenance & health benefits which was a huge roadblock for our customers to complete their purchase. A special shoutout to Ashwath Nitin our CSM who goes above and beyond to help us achieve our objectives!

Amazing team. What I loved is the ownership of the team to make it successful. Some pre-designed journeys could be there as in Improvemnt

Integrating with all of our marketing tools was effortless. They respond quickly and actively to assist in resolving any problems we encountered.

Been using Limechat for sometime now and it has been nothing short of expectations. Great dashboard, amazing UI, supportive team!

We recently launched our brand and partnered with Limechat for marketing and retention, and the results have been outstanding. Limechat has played a crucial role in driving impressive retention rates, reaching new audiences, and engaging our current customers through direct support on WhatsApp. The Limechat team has proven to be much more than just a service provider. They've truly become a valued partner in our growth journey.

Great product. Super easy to integrate. Fully automated journey's and campaign reports. Definitely recommend this to everyone. CS team is very supportive and always stays on top of the things. looking for a whatsapp automation.

Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot’s ability to handle customer queries have enhanced our customer experience.

We have been using whatsapp for more than 6 months , now we can see improvement in revenue of our website with the team support/ continuous meetings/ new challenges /trainings. Bhavya's contribution in aligning many thimgs/ added new intiatives in our business model had really helped us.

Great dashboard, super pleasant onboarding experience. The team has helped us understand each aspect in detail and has also been available for any and all queries!

- Great Dashboard, Clean & Simple UI - Hands on support, kudos to Mannan - Complete suite for whatsapp commerce - Helped us in conversing with our customers very efficiently and touchbase with them with campaigns and journeys - New Features are rolled out frequently, team is always trying to better the product as per the current market needs

Good product with all-round features and good roadmap for solving many use cases.

We have been working with LimeChat for almost a year and it has been an amazing experience. The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved. The catalogue is also working well. We have an overall report of our agent's performance also- resolve time, first response etc. Overall it's been an amazing experience, the LimeChat support team always answers and resolves our queries in real-time.

Limechat proved to be a really good solution for our customer support and whatsapp marketing needs It integrates well with all channels and the team is super supportive The onboarding was extremely smooth and the bot is effective in driving sales Would definitely recommend

We have started using LIMECHAT for our fashion brand Wabi Sabi Styles and I must say the experience has been great. The app has helped us to increase my sales through its abandoned cart recovery feature and the chatbot has been very helpful in answering customer queries in real-time. Everything [process was completed on time and especially the support provided by Arya Lambe was excellent. Recommended app for every business

Really happy with the product and service and the way team and entire has improved overtime in terms of both service and product is phenomenal. Must try if you wanna grow your brand!!

Lime Chat App seamlessly combines the best of WhatsApp's services with a fresh, user-friendly interface. From its robust features to the dedicated team behind it, Lime Chat App has truly impressed me.

Recently on boarded LimeChat a month ago and so far, the experience with the Onboarding Team has been very pleasant. All the roadblocks were cleared promptly and special mention to Arya, our Onboarding Manager for being patient and thorough. LC is constantly upgrading the UI/UX and the team also sets up basic automations for you, both of which are much appreciated. Requesting the team to make every aspect of the LC bot a no code tool so it's easier to control from the front end.

I am absolutely thrilled with Limechat that focuses on WhatsApp marketing! It has completely transformed the way we engage with our customers and boosted our sales like never before. Limechat's user-friendly interface makes it a breeze to set up and navigate, ensuring a seamless experience. The range of features it offers is outstanding, allowing us to send personalized messages, automate campaigns, and track their performance effortlessly. The customer support team is top-notch, promptly addressing any queries I had. If you're looking to harness the power of WhatsApp for marketing, this app is an absolute game-changer. Highly recommended! A special thanks to Arya.

Limechat is an exceptional product that seamlessly streamlines our customer service management, automates WhatsApp retention and upsell campaigns, and offers much more. The support and setup process were top as they swiftly integrated our system, ensuring we were up and running asap. Their assistance with our third-party customization requests was highly appreciated.

Amazing helpdesk and marketing tool. Best assistance provided by the team. The integration was very smooth and they offer high quality work. Looking forward to grow more with the team.

I recently worked with Limechat and had a fantastic experience. Their service was top-notch, from their prompt communication to their high-quality work. I highly recommend them for their professionalism and excellent customer service. In Addition to that, I can not stress enough about the support from Arya and Shipra in the smooth onboarding.

Lime Chat is an exceptional app for businesses seeking to boost customer engagement. With its intuitive design and responsive team, Lime Chat makes setup and management a breeze. Implementing Lime Chat has resulted in higher customer satisfaction and tangible sales growth. For businesses looking for an effective and easy-to-use solution, Lime Chat is the very nice tool.

I recently started using LIMECHAT for my e-commerce business and I must say the experience has been great. The app has helped me to increase my sales through its abandoned cart recovery feature and the chatbot has been very helpful in answering customer queries in real-time. But what really impressed me was the customer support provided by Ananya. She was patient, knowledgeable, and went above and beyond to help me set up the app. Her guidance made the process seamless and hassle-free. I highly recommend LIMECHAT to any business owner who wants to enhance their customer service and increase sales. And a big shoutout to Ananya for her exceptional support and dedication towards her customers. Keep up the good work!

LIMECHAT team provided us with seamless integration. Everything from onboarding to integration was a very smooth process without hindering current operations. The bot's features helped us support customers in their sales journey, increasing our conversion. I recommend anyone looking out for BOT services to go blindly with LIMECHAT. They are just amazing.

After we integrated Lime Chat, we experienced a transformation in customer support with bot integration, which came with the easy and helpful guidance of initiation and execution of the bot. Initially, I was afraid about the customer service, but when it started, I was just amazed by the services they are providing. In 10 Days only, we have generated revenue of 40000+ from abandoned checkout. It is the best service provider for a D2C Brand.

Limechat has been the best whatsapp commerce tool. Its definitely slightly expensive but worth it after you touch a certain revenue. The team is the best part of this whole deal. They are always ready to help the team. Kudos Limechat team for building a great tool.

LimeChat truly helped Conatural to have a seamless customer experience with one window ticketing solution for all our social media platforms and lessen TAT. The AI-powered bot is really efficient and easy to manage that uplifted our sales. The team is superbly active & responsive. Integrations & setups were quick and simple throughout. We managed to get the real-time, detailed insights and reporting of CSRs. One window platform to manage all queries and an AI-powered bot to improve the customer journey.

The support team was very efficient in handling our issues and due to their diligence, we settled most of them without any further problems. They are also patient in assisting us in putting up the list of common questions/answers so that our chatbot can function smoothly. Overall their services and quick response were the best!

Our team is happy with the LimeChat omnichannel helpdesk and the promotional and transactional messages. It becomes very efficient managing the support queries on helpdesk and driving WhatsApp engagement campaigns.

We are happy to use the LimeChat platform till date. Looking forward to achieving greater results with the LimeChat products and team.

We have been using LimeChat for more than 06 months and are happy with the Omnichannel helpdesk, WhatsApp retention marketing campaigns, and chatbot automating support tickets. Amazing team and product!

We are delighted to use the LimeChat platform. It's an amazing experience with the chatbot that automates support queries and helps in conversions. With the robust outbound campaign platform, the promotional and transactional WhatsApp campaigns have been working seamless for us. The omnichannel helpdesk is the go-to platform to integrate all the communication channels.

The best app for shopify store owners. My prepaid share grew by 30% by using limechat. Must have app for shopify users,

Brilliant overall experience with the app and its features, cherry on the top is the exceptional no lag support from our CSM, that just make things happen without a miss! Loving how smooth things are with Limechat :)

We, at UrbanGabru, have been working with the Limechat team for several months now. The most important thing is that they help us to directly connect with our customers. Not just that, the team of Limechat joins hands with us to come up with innovative marketing ideas together. The journey has been really good as the team is proactive in providing us with on-time resolutions to any problems that we come across.

LimeChat is a great platform with features where all our business requirements are met- Helpdesk, WhatsApp Reengagement and Chatbot. The team has always stepped forward to understand our business challenges. Very Happy with the overall support and value we have received.

Great app! Helped us solve many customers related query and even better for transacting with customers through WhatsApp. Highly recommended!

Seamless Integration & Great Support and a very Affordable app. Definitely recommended if you are looking to Setup Whatsapp channel for your Business

Super easy to install and start using right away. The best is part is their support team who is extremely responsive and solve for any concerns immediately.