Arata

Awesome Product

I’ve a great experience with the Flits app! Its robust features for managing customer accounts, dashboards, addresses, order history, and delivery status really do seem to make it a powerful tool for businesses. The reorder and cancel order options, along with the loyalty points feature, add an extra layer of convenience and customer engagement. The seamless integration with Shopify is a big plus, too, as it helps streamline processes significantly. And it’s fantastic to hear about the excellent customer support—having a responsive and knowledgeable team can make all the difference when you need assistance. Overall, it sounds like Flits is an invaluable asset for managing your business efficiently!

This is very nice app. Even your customer can become our affiliates. Saw Incremental growth of revenue

I have incorporated this app into all of my clients' Shopify stores, and it has proven to be an exceptional tool. However, what truly stands out to me is the app's swift and efficient customer support on chat. Their assistance is unparalleled, addressing any queries or concerns promptly and resolving issues instantly.

Brilliant overall experience with the app and its features, cherry on the top is the exceptional no lag support from our CSM, that just make things happen without a miss! Loving how smooth things are with Limechat :)

All the 5 star reviews you might see here or on playstore are "Fake". Stupid account managers ask the clients - "sir review de do please". But in terms of helping out the client, they simply suck. Extremely pathetic customer support. Unresponsible account managers and their managers too. They start their day at 11:00 AM. If you face a technical issue, you are on their mercy. The issue gets fixed on its own before your account manager bothers to reply to your ticket. If you have a delay in delivery issue, the shipment gets delivered on its own, before your account manager bothers to esclate the issue to the courier. And when the shipment is delivered, after two days, they will reply saying the shipment is delivered and the issue is resolved. Its that much worse. I wonder how long they are going to survive as an aggregator with this kind of customer support. Extremely pathetic customer experience. Would give them a ''Zero Star'' if possible. They dont even deserve 1 star.