Migratify: Copy Products + AI
by Santech Software Development Services
View in Shopify App Store ↗Reviews (55)
I am tried to follow THIS developer TO put off the charge in Shopify But it’s impossible to found , the charge of $14 Mayra and company I don’t know why not answered this developer
Developer reply ·
Hi Mayra, we're sorry to hear about the frustration you've experienced. We've reviewed our chat support history, we don't see a record of your outreach regarding the $14 charge. We've sent you an email, and we're happy to address the $14 charge on your account. We look forward to resolving this matter for you promptly.
Support Sucks. They do NOT save Support Conversations like all other Apps and support . . Such as Shopify which ALL your support tickets are saved. Migratify just Deletes EVERYTHING.. So, if you had a Long support conversation and you want to go back and follow those steps? Forget it, its Gone! and no way to retrieve a long support conversation. *There's not even an email follow-up with a copy and/or link of the conversation, which a a basic standard with any customer support today. . Pathetic.
Developer reply ·
Hi, it's probably because we changed our support chat app a few months ago. We sincerely apologize for that. If you have any questions, please let me know, and I'll do my best to answer them.
horrible. half of variants missing and prices were all over the place, adding a sale that I am not offering on my shopify
Developer reply ·
Hi, we understand your frustration. We support 100+ websites and custom websites; some of them need tweaking to work and import properly. Could you send us an email at support@thebetterapps.com? Or you can simply message us through the in-app live chat. We will fix it as soon as possible. Thank you so much 😊
