Ordertracker ‑ Track & Upsell
by VNA DIGITAL LTD · launched
View in Shopify App Store ↗Reviews (54)
Good app! Highly recommend only if there was a way to edit more on tracking page on store template. 9/10 Thanks for the review! Tell us which parts you'd want control over and we'll factor it in.
Great application. I like using it. Thanks for the review! Glad it's working well for you. Anything you need, just reach out.
Works well and consistently for tracking orders. Ui integrates well into existing store theme and colour schemes Thanks for the review!
App muito bom! Está me ajudando demais em questão de pedidos de clientes e etc. Recomendo muitooo!!
Developer reply ·
Muito obrigado pela recomendação! Que bom saber que está ajudando com os pedidos. Qualquer coisa, é só chamar.
O app é ótimo e tem muitas funcionalidades, além de melhorar a experiência do cliente também ajuda muito no controle de pedidos. Recomendo!
Developer reply ·
Obrigado pela recomendação! Estamos por aqui para o que precisar.
Very good app! the support team is amazing and the app helps me a lot with my customers. I do recommend it
Estamos usando este app em nossa loja Shopify e recomendamos para quem trabalha com produtos físicos. Ele proporciona uma experiência clara e organizada, permitindo que nossos clientes acompanhem as informações do pedido com facilidade. Vale muito a pena!
Developer reply ·
Obrigado pela recomendação! Deixar o acompanhamento claro para o cliente final é exatamente o que buscamos. Qualquer coisa, estamos por aqui.
Que aplicativo bom sério, sua aplicação na minha operação será essencial, mantém os clientes ativos e uma boa interação pós venda
Developer reply ·
Obrigado! Precisando de ajuda para configurar, só chamar.
Excelente aplicativo! Uso ele em minha loja.
Developer reply ·
Obrigado pelo comentário!
A instalação foi super fácil e rápida, e a interface inicial parece bem intuitiva. O aplicativo transmite um ar de profissionalismo e confiabilidade.
Developer reply ·
Seja bem-vindo! Que bom que a instalação foi tranquila. Agora que está rodando, se tiver qualquer dúvida na configuração, é só chamar a gente.
Este aplicativo foi altamente recomendado e me deu a confiança de que meus clientes se sentiriam confiantes de que receberiam seus pedidos com informações de rastreamento facilmente acessíveis na página inicial. Não tenho oque reclamar, simplesmente perfeito!
Developer reply ·
Muito obrigado! É exatamente essa a ideia, o cliente encontra o rastreio na hora e não fica na dúvida se o pedido está a caminho. Qualquer coisa, é só falar com a gente.
Nice app, clean, easy to use! I loved it!
Developer reply ·
Thanks a lot! Clean and easy to use is exactly what we were going for, so that's good to hear.
This Shopify tracking app is excellent! Easy to set up, customizable, and keeps customers informed with automated updates. It supports multiple carriers and has improved my customer satisfaction. Highly recommend!
Developer reply ·
Thank you for the review! It's great to see that playing out on your store.
1 tous les jours 2 oui je recommande, car très simple d'utilisation et très intuitif pour les clients 3 la personnalisation pourrait être améliorer notamment les couleurs ou l'emplacement de la page de tacking
Developer reply ·
Merci d'utiliser Ordertracker.
Ordertracker has been very beneficial to our store. We receive less inquires for order updates now and importing tracking numbers into the system is seemless. We have not had any issues with the app and integrating it into our "order status" page was simple. It supports a wide range of carriers which is a benefit for us as we use multiple carries since we ship world wide. We recommend this app.
Developer reply ·
Thanks for the review! Fewer "WISMO" emails is exactly what we're going for, so it's good to hear. And with worldwide shipping and multiple carriers, you're the kind of store the carrier coverage was built for. If one ever comes up missing, tell us and we'll look into adding it.
Big fan of this app. It's decent for small stores, lots of customizations in colors, texts, what and what not display, ... compared to other big apps which get recommended as first. The only downside is that there's no direct tracking link I could find to integrate to your customer notifications, this way, your customers will land up on the general page where they have to enter their details. Besides this, I really recommend using Ordertracker! For business, but also for personal use on their website :)
Developer reply ·
Thanks for the review! There's now a direct tracking link you can put in your notifications, and we also send automatic notifications ourselves.
Great app. It works fine to track orders.
Developer reply ·
Cheers for the review!
Aplicativo muito útil. Funciona bem, o suporte também é muito bom. Bastante recomendado para empresas que estejam iniciando. Pra quem já está a algum tempo no mercado e tem um alto fluxo tem também as versões pagas que são muito boas também. Recomendo.
Developer reply ·
Obrigado por detalhar assim, ajuda bastante quem está decidindo. Conta com a gente no que precisar.
Application sympa, fonctionne bien... Peut etre un peu plus de personnalisation et ce serait parfait !
Developer reply ·
Merci pour votre retour ! Dites-nous ce que vous aimeriez pouvoir modifier exactement, ça nous aide à prioriser les bons éléments.
Using this tracking app since almost year, doing great and easy to use ! Prices are fair comparing to other tracking apps !
Developer reply ·
Almost a year, that's great to hear. Thanks for sticking with us, and for the note on pricing. Keeping it fair as stores grow is something we pay attention to.
Great service and easy implementation
Developer reply ·
Thanks! Getting set up without friction is half the battle, so good to hear it went that way for you.
im new to ordertracker but i hear great things about it and the support is amazing Chloe was very quick and helpful. would definitely recommend this app to dropshippers
Developer reply ·
Thanks for the review! Chloe will be happy to read this. Welcome aboard, if anything comes up while you're getting set up, just reach out.
Service clients très réactif ! merci chloé
Developer reply ·
Merci d'utiliser Ordertracker.
l'app parfaite pour un suivi personnalisé ! je l'utilise sur toutes mes boutiques depuis plusieurs semaines et je vois déjà la difference !
I use ordertracker since the start of my store and could definitely recommend it if you are dropshipping. It adds more trust to your store and gives your customers an idea where their package is. The app is simple and does what it needs to do, no need to add more bells and whistles.
Developer reply ·
Thanks for the recommendation, and for being with us from the start.
Super app, facile a installer et qui permet de visualiser tous mes colis dans le dashboard avec des statistiques détaillées. Recommandé de ouf!
Aplicativo muito bom, fácil e intuitivo. Recomendo!
Developer reply ·
Valeu pela recomendação!
OrderTracker is the best app we have hooked up to our site. Indispensable and crucial to our customer service strategy. The team at OrderTracker particularly "Chloe" from customer support have also been instrumental in making the setup & use of OrderTracker a real pleasure. I can't wait to see the new improvements they're making to the app, I know it'll be a real game changer.
Developer reply ·
This is a great one to read, thank you.
Great app, integrates into order confirmation mail and let's you create a very professional tracking page
Developer reply ·
Thanks for the review! If you'd ever like more control over how it looks, tell us what you're missing.
This is the best order tracker Shopify app out there. It shows all steps and give customers a better understandign where is their package. I would recommend this to anyone.
Super service client en Français aussi ça fait plaisir :) Merci Chloé ;)
Developer reply ·
Merci beaucoup.
AMAZING APP AND IF YOU NEED HELP THE CUSTOMER SERVICE IS AMAZING CHLOE WAS ABSOLUTELY AWESOME, EXTREMELY PATIENT AND HELPED ME TO ENSURE I WAS SETTING IT UP CORRECTLY!!
Developer reply ·
Thank you! Chloe is going to love reading this one. We're here whenever you need us.
The initial support provided was excellent. However, there was a delay of 4 days in receiving the tracking information for a specific order. I reached out to the support agent and requested a manual refresh of the information, which successfully resolved the issue. I hope that the tracking information update problem will be resolved permanently in the near future.
Developer reply ·
Thanks for the feedback, and sorry for the delay. That issue has been fixed, so you shouldn't need a manual refresh again. If anything does come up, just message us.
Une très belle application de Tracking avec de la data exploitable et très pertinente. La prise en main et l'integration sont tres simplifié avec une page de tracking visible pour le client avec une vue admin et une vue client. Vous pouvez checker les nombres de jours en transit, voir rapidement ce qui ne va pas pour que le SAV soit proactif, checker le nombre de jour moyen pour une livraison, le type de transporteur etc. Une equipe à l'ecoute, tout ce qu'il faut pour ne plus se prendre la tete et optimiser son service ! Un grand merci
Developer reply ·
Merci pour ce retour détaillé !
great tracking app, the system provides to customer the estimated delivery date based on similar deliveries to the same region. In most packages, the delivery date provided is accurate. Customer service is good and fast, they are very helpful if you need help.
Developer reply ·
Thanks for the review! Glad the delivery dates are landing accurately for you. If you ever see one that's way off, tell us and we'll look into it.
That is a really good tracking app, it helped us a lot because he is sync with a lot of logistics companys that others tracking app are not. Also they have a good theme. I really recommend them
Developer reply ·
Hi, thank you for your review. This is the very first review we've received for our app and we're glad you like it!