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by Solvenium · launched

View in Shopify App Store ↗

Reviews (45)

★★★★★
Shopify

Doesnt work at all

Developer reply ·

I'm sorry the app didn't work as you expected. On our end it looks like the app did successfully generate 3 discount codes in your store. Could you please email us at contact@personaldiscount.io with more details? I'd really like to understand what went wrong and fix it for you.

Sabor Austral Market · 3 days using the app
★★★★★
Shopify

Great idea, except it doesn't work. Received many customer complaints. ................................. EDIT: and no response from their customer service despite the note from them below.

Developer reply ·

I'm sorry that you had a bad experience with our app. Please send some details of the customer complaints to support@personaldiscount.me. We'll do our best to solve the issue. EDIT: There must be a problem with the email exchange. We haven't received any message from you. We even sent an email to the store owner (s...a@adeptcosmetics.com) yesterday, almost immediately after receiving the review, but also haven't got any response. I've just tested that our support email works fine. How can we reach you via a different channel? You can also reach us via messenger on https://www.facebook.com/solvenium/. We really want to resolve the the issue.

Adept Cosmetics® · 30 days using the app