Pixc: AI Photo Resize
by Pixc · launched
View in Shopify App Store ↗Reviews (431)
It sadly didnt make all my images the same size ... a bit confused on how its supposed to work.. I was hoping It would clean all my product images up but didnt.
Developer reply ·
Thanks for letting us know about your experience. Our team has reached out to you to assist you with your images. We'll look out for your response.
I purchased a subscription to be able to select resizing options. After trying (portrait) a million times, I still saw no change. It would not resize the photos even after uninstall and reinstalling. I really, REALLY looked forward to using this app because I have so many pictures. It was a waste of my money I cannot get back and had the app for less than 2hrs. I wish it worked as stated. Please fix...
In one store, its showing the products from another of my store's. There customer support doesn't mention this issue at all even though other reviews mention the problem. They've got a chat-bot active but the agent shows as away and not responding.
Developer reply ·
I'm sorry that you had issues. Initially, when we built this app we didn't build it for multi-stores. We have now made improvements over time and hope you will try us again. As the founder, I care deeply about helping you as a customer and would love you to contact us so we can help you. 😀Email us at hello@pixc.com PS: Excuse the late reply to this review, this is a new feature of Shopify. I believe that we did reach out via email in 2018.
