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by Gigilabs · launched

View in Shopify App Store ↗

Reviews (177)

★★★★★
Shopify

Very late response from the contact Team.

Developer reply ·

Hello, we're glad we could resolve your issue within just 3 hours, even though you contacted us outside of our regular work hours, as mentioned in our app. Could you please reconsider your review? Thank you!

Moehair India · About 2 hours using the app
★★★★★
Shopify

I have been trying to reach out to the developer for about a week to get help with this app. It isn't functioning on my site, despite troubleshooting with the recommendations shown inside the app. I need the developer to respond or I will cancel my subscription and find a new app. Please help!

Developer reply ·

Please check your spam folder 🙏 We have replied timely to all the requests received on August 9th and 24th. Unfortunately, our work and replies were not noticed due to the email deliverability issues. That's frustrating to all of us.. Best, Nikolay

ZUP Boards · 15 days using the app