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Promify AI Marketing Meta Ads

by Promify · launched

View in Shopify App Store ↗

Reviews (19)

★★★★★
Shopify

The video creatives are surprisingly polished. Didn’t expect this level of quality from such a simple setup. Great for Facebook marketing.

My Store · 5 days using the app
★★★★★
Shopify

Pretty helpful for daily marketing work. Using it for Facebook ads mainly, saves time and the creatives come out clean and usable.

THE ELITE COLLECTIVE · 1 day using the app
★★★★★
Shopify

An ambitious app whose concept I really like. Unfortunately, I haven’t been able to put it into practice because my Facebook and Instagram accounts have been blocked for the second time. This always happens after I connect Proxify and add funds to my Facebook account. The block is permanent, and the only way to get a refund is through legal action. I’ll be happy to update my review if I manage to get Proxify working.

HerbsHelp · 2 months using the app
★★★★★
Shopify

Even with very simple images, the creatives still represent the product really well. Nothing feels over-edited or off which is rare. With the 7-day free trial, it’s definitely worth giving a try.

MtJacksongifts and Memorabilia · 3 days using the app
★★★★★
Shopify

Not a marketing expert, but this makes Facebook ads easier to handle. Not only does it save time, but the creatives also look more polished than I expected.

Chutzpah Store · 1 day using the app
★★★★★
Shopify

Charged me $99 USD outside of Shopify terms and conditions, Even though i never used the app and cancelled and removed it the next day. It is advertised as Free it is not. They returned my email as soon as this review went up and refunded my money so all good in the end. Just time consuming.

Developer reply ·

Hi, we’re sorry for the frustration. To clarify, Promify offers a 7-day free trial for full access to all features. We offer support via Email and Discord,could you let us know which one you reached out to? We’d like to check our records and get this sorted for you right away. Please email us at promify.ai@gmail.com so we can help.

The Jazz House · 1 day using the app
★★★★★
Shopify

Promify makes Meta ads feel effortless. The automation workflows and monitoring features give me confidence that my campaigns are running smoothly. I’ve seen better engagement and conversions since using it. Definitely a smart tool for anyone serious about improving their ad performance.

my geodes · 1 day using the app
★★★★★
Shopify

I rarely leave one-star reviews, but my experience with Promify AI Marketing has been an absolute nightmare. As an e-commerce owner, I’m more than happy to pay a $99/month subscription for tools that deliver value, but this app is fundamentally broken. Here is why you should stay away: Critical Functional Flaws: The app limits you to creating ads for only one product at a time. After spending over $1,000 in ad spend with zero conversions, I tried to switch products to test a different strategy. However, the system only allows you to "pause" ads, not delete them. Because of this rigid setup, I am effectively locked out of using the software I’m paying for. Inflexible & Primitive AI Generation: This is where it gets truly frustrating. I attempted to provide the tool with alternative white-background images to improve the output, and I even emailed these assets to their support team directly. None of it worked. The AI ignored my input and simply kept cycling through variations of my product's primary image. For a tool claiming to use "AI for marketing," the total lack of creative control is unacceptable. Non-existent Customer Service: This is the most frustrating part. I sent my new creative assets and a specific request to delete/reset the current ads so I could continue testing. Zero replies. They are happy to collect my $99 subscription fee, but when it comes to supporting a customer who is burning a $1,000+ ad budget through their platform, they are ghosts. Summary: I’ve lost over $1,100 ($99 sub + $1,000+ ad spend) with zero ROI and zero support. It’s a half-baked tool with a premium price tag and a total lack of accountability. Save your money and your sanity—look elsewhere.

Developer reply ·

Please accept our sincerest apologies for the delay. We located your emails in our filtered spam folder following this review and deeply regret the oversight. As a growing platform, we are actively refining our features, including the single-product constraint you mentioned. Your feedback is being prioritized by our engineering team. Regarding the creative assets, please note that Promify is an AI-driven tool; assets must be uploaded directly through the app interface to sync with the AI engine, as manual emails to our support staff cannot be processed by the algorithm. We want to make this right. Is there any specific campaign reset or technical issue we can assist you with immediately? Please let us know, and we will prioritize your account.

PowerCure Official Store · 15 days using the app
★★★★★
Shopify

I spent almot 4 days back and forward on trying to fix problems. Support is 0! Avoid this terrible App, only headackes!

Developer reply ·

We sincerely apologize for the frustration. Our team exchanged 6 detailed emails with you to resolve a Meta API error tied to your personal ad account. We recommended the industry-standard professional setup to bypass these system restrictions, but we respect your decision to uninstall. We wish you the best with your store.

Spoileroo · 4 days using the app
★★★★★
Shopify

Just an ad launcher disguised as AI. Frankly, the AI functions are limited to images and texts generations. The ad planning is rigid as hell. AI refused to use my customer lists as targeting. If you want to burn through a lot of ad money, you can try. If you are well established business already with rich customer data and want some helps from AI, look elsewhere or wait for future updates.

Developer reply ·

Thank you for choosing Promify. We noticed the issue occurred after just 18 minutes of use, and we are pleased to inform you that the technical error has already been successfully resolved through our latest system upgrade. We’ve also sent you a detailed follow-up email. Please check your inbox (and spam folder). Since the fix was implemented so quickly, we’d love the chance to help you fully explore the app's potential. Your support is vital to our growth!

Hillmalaya · 19 minutes using the app
★★★★★
Shopify

This is a great concept but this app needs alot of work before it is worth the price they are charging for it. You can only have campaigns running for one product at a time and getting the ads to stop on Meta is almost impossible without cancelling your subscription all together. You have to email customer service for things that should be basic and available, then they don't do anything for days. I'm not sure I would even use this app for free let alone pay $100/mo for it. To make things worse, after 6-weeks running a campaign I had zero sales from the ads even after spending hundreds on ads with Meta.

Developer reply ·

Thank you for your feedback and for recognizing our concept. We are constantly iterating, and your suggestions regarding multi-product support and campaign controls are already being prioritized for optimization. We sincerely apologize for the delayed responses via email and Discord. Our goal is to help your business thrive and become more profitable. We appreciate your patience as we grow!

Recovery4Life · 21 days using the app
★★★★★
Shopify

Avoid Promify. Our ad campaign stopped after just 12 hours, and support has been completely silent for four days. Unreliable service and zero accountability.

Developer reply ·

Hi,the campaign interruption was caused by a temporary sync issue between our system and the ad platform. Our engineering team is reviewing the logs and stabilizing the connection. We’ll reach out directly to ensure everything runs properly.

Epoxy-Crafts · 5 days using the app
★★★★★
Shopify

I never had the chance to actually try the service. After starting the free trial, I began the setup process through the AI. When it came time to publish the campaign on my Meta Ads account, an issue occurred. From that point on, everything got stuck in a loop where it was impossible to publish, restart, or delete the process. Following the AI’s own suggestion, I contacted customer support, which—among other things—uses a Gmail address, not exactly the height of professionalism. Six days have passed, the trial has expired, and I have received neither a response nor a solution. Definitely not a service worth paying $99 per month for.

Developer reply ·

Hi,the publishing loop was related to a Meta authorization sync error during setup. Our engineering team is investigating and patching the workflow. We use Gmail within our structured ticketing workflow to ensure traceability and efficient routing. Our custom domain support email is currently being finalized as part of our infrastructure upgrade.

One Maker Show · 3 days using the app
★★★★★
Shopify

I was initially drawn to this service because it was promoted as "free." However, after investing time and effort, I discovered that submitting ads requires a $99 subscription fee—something that wasn't made clear upfront. This bait-and-switch tactic feels misleading and frustrating. To make matters worse, I reached out to their support team for clarification, but I never received a response. The lack of communication and transparency is incredibly disappointing. If you're considering this service, be prepared for hidden costs and non-existent customer support.

Developer reply ·

Hi Talis, thank you for your feedback, and we’re sorry for the confusion caused. User experience and clear communication are very important to us. Our core features — including store analysis, creative generation, and ad planning. These are provided at no cost to help merchants evaluate product potential and advertising expectations early on. We’re reviewing and improving our messaging for greater clarity, and our team has reached out to you during business hours to provide assistance. Thank you again for helping us improve.

Talis Us · About 22 hours using the app
★★★★★
Shopify

this app is very good for marketing , i am usign this to recommend it to everyone and for marketing purposes

THEDTFS · 2 days using the app
★★★★★
Shopify

We started using Promify mainly to stabilise performance, and that’s exactly what it delivered. ROAS improved steadily, CPA came down, and results have been far more predictable than before. It’s a solid tool if you care about performance consistency rather than chasing short-term spikes.

Developer reply ·

Thank you for the review and for sharing your experience. We’re glad Promify helped bring more consistency to your ad performance. If you have any questions or need support along the way, feel free to reach out to us anytime.

Veloura · 1 day using the app
★★★★★
Shopify

Didn’t expect the creative tools to be this good. I used to spend a fair bit on designers, but Promify now gives me plenty of usable ads in minutes. Saves money, saves time. Can’t complain.

Developer reply ·

Thank you for sharing this! We're really glad the creative tools are helping you save both time and budget. It means a lot to know Promify is making your workflow easier. We're always here if you need anything.

Parasol · 2 days using the app
★★★★★
Shopify

it is set to free no cost on this website but once you get in there it is 100 a month. I back up what I said after you go into the site and start doing things to set up you get a pop-up for paid features..and that is 99 a month. Per search: They do not display these prices on Shopify (or other intermediary platforms) primarily for strategic, lead-conversion, and customization reasons. The approach ensures you engage with their team to receive an accurate, project-specific quote rather than a general one-size-fits-all rate.

Developer reply ·

Promify does not have any page that charges $100/month. Store analysis, creative generation, and ad plan creation are all free, and your account did not enter these usage steps. Thank you for your comment. And we’re sorry for any confusion.If you need any assistance, please feel free to contact us anytime. Thank you for trying Promify.

Iron Phoenix GHG · 1 minute using the app
★★★★★
Shopify

Promify works. My ROAS is up, my CPA is down, and the results are way moreconsistent than before,The creative generation is a nice bonus, saves me time this week.

Developer reply ·

Thank you so much for the kind words! We're thrilled to hear your ROAS is up and CPA is down. That's exactly what we aim for. Glad the creative generation saved you time as well. We're here anytime you need us!