Talis Us
United States
Reviews (14)
I've been waiting for the app to finish loading for 3 days now and it's still not done. I reached out to customer support and never heard back. Very frustrating experience. Would not recommend until they fix their technical issues and actually respond to customers.
Developer reply ·
I'm sorry — this isn't the experience we want anyone to have, and the fact that your support request went unanswered makes it worse. That one is on us. We've found the gap in how messages were being routed and have already changed our process so it doesn't happen again. On the sync not completing: It looks like your initial data load froze and needed to be restarted. If you're open to it, I'd like to get your store loaded properly myself so you can see what the app actually does — including your RetailORBIT Health Score, which is free and gives you a real read on your inventory position. I've reached out directly and hope to hear from you. We've spent 40 years helping independent retailers, and I'd rather earn a second look than leave this where it is. — Mike @ RetailORBIT by Management One
I waited 7 days and sat through 2 Zoom meetings, only to be told the program only works with brands making $15 million in profit. My time was wasted with no real results or actionable support. Very disappointing experience. Would not recommend.
Amazing App. Thank you.
Developer reply ·
Thank you so much for the 5 stars and the kind words. It means a lot to our team, and knowing the app is helping your store show up better in Google makes our day. Our support is 100% human, so reach out any time you need us. Here is to more rich results ahead.
I’m seeing multiple errors. I contacted support but haven’t received a response
The app has an error. I contacted customer service, but I haven’t received a response
Developer reply ·
Hi there, Felix(founder) here from FSEO team. Have sorted this issue and responded back the very next day itself. seems uninstalled, please re-install and try again. Please get back to us on the mail thread to further assist. Thanks!
Amit is amazing! He was incredibly helpful and dedicated significant time to helping me customize the widget to perfectly match my store's theme. Outstanding service and genuine commitment to customer success. Highly recommend!
I signed up for a 7-day trial of this app and canceled before the trial ended. Despite this, they charged my card after cancellation. I tried contacting their customer support multiple times, but I received no response. This is unacceptable and feels like a scam. I will be contacting my credit card company to dispute these charges. Be cautious if you're considering this app—poor customer service and shady billing practices are a huge red flag.
Developer reply ·
Hey Talis! We apologize for any confusion and have refunded the charge. We've reached out separately to understand what communication channel we weren't responsive on to make sure that doesn't happen again.
I was initially drawn to this service because it was promoted as "free." However, after investing time and effort, I discovered that submitting ads requires a $99 subscription fee—something that wasn't made clear upfront. This bait-and-switch tactic feels misleading and frustrating. To make matters worse, I reached out to their support team for clarification, but I never received a response. The lack of communication and transparency is incredibly disappointing. If you're considering this service, be prepared for hidden costs and non-existent customer support.
Developer reply ·
Hi Talis, thank you for your feedback, and we’re sorry for the confusion caused. User experience and clear communication are very important to us. Our core features — including store analysis, creative generation, and ad planning. These are provided at no cost to help merchants evaluate product potential and advertising expectations early on. We’re reviewing and improving our messaging for greater clarity, and our team has reached out to you during business hours to provide assistance. Thank you again for helping us improve.
Interlinks is truly a game-changing internal linking app for Shopify. It ticks every box for usability, performance, and support. Whether you’re a Shopify novice or a seasoned store owner, this app is a must-have tool for enhancing your site’s SEO and overall user experience. If you want to save time, grow your traffic, and simplify your internal linking, I highly recommend giving Interlinks a try. It’s worth every penny! As fellow Oregonians, your words carry special meaning. I even had to double-check your address—we’re just a few miles apart! You could say your review truly hits close to home. It’s customers like you who make me love what I do.
I recently had the chance to use this app, but my experience was far from satisfactory. One major issue I encountered is the company behind the app. Unfortunately, they seem to lack transparency and reliability in their customer engagement. A particular area of concern is the invoices sent out to customers. I strongly advise anyone using this app to double-check the invoices you receive—they may contain discrepancies. This lack of attention to detail and clear communication leaves a lot to be desired. While the app itself might serve its purpose in some respects, the poor customer management practices overshadow its potential. It's disappointing to encounter such a lack of accountability. For anyone considering this app, proceed with caution, and ensure you keep an eye on your billing details. Transparency and reliability are crucial, and sadly this company falls short.
Developer reply ·
I really want to solve this for you! Please come back to my message :) Avraham
Great customer service
Developer reply ·
Thank you for your glowing review! 🌟
