Brevo PushOwl: Email,Push,SMS
View in Shopify App Store ↗Reviews (2275)
The customer service for this is amazing, I had a great experience and they were very helpful.
Yash was extremely helpful, professional, and patient throughout the entire process. He quickly understood our issue and successfully helped us reconnect our Shopify store to our original Brevo account, ensuring that all our existing data was preserved. His communication was clear, friendly, and reassuring, making the whole process smooth and stress-free. We truly appreciate his dedication and efficiency. Thank you so much, Yash, for your outstanding support! Highly recommended!
Piyush and the team were super helpful. Good experience!
Wir hatten das Problem, dass Bots unsere Anmeldung geflutet und dadurch unser Mail-Kontingent aufgebraucht haben. Sehr ärgerlich, wenn das Kontingent für nutzlose Kontakte entwertet wird. Raul hat mir sehr schnell und unkompliziert geholfen und eine sehr zufriedenstellende Lösung für uns gefunden. Vielen Dank für den tollen Support, in dem Fall in Person von Raul.
Great app! The customer support team is really helpful and answers our questions quickly. They also resolve our issues fast. We’re really happy with the app and the support!
Raul ha risolto il mio problema molto velocemente
Not tested yet but the team and Raul especially are very reactive and helpfull. thanks a lot for your support
He was very helpful and patient with me. Thank you.
We have been using Brevo for a while but always had issues getting integration from Shopify so our contacts would not move automatically - had implemented a painful multi-step workaround. Although PushOwl has been around, I was never able to get it to work with my existing account. Finally reached out to support who responded straight away. Wish I had reached out earlier because they made it so easy to fix. Yash was my support person. A+ support.
Overall has provided a lot of useful and cost effective tools. The platform and dashboard are easy to navigate. A special Thank You to Mugesh M., our strategist and onboarding specialist! He's been an amazing and thoughtful support and provides really clear guidance for our unique needs. Kudos Mugesh!
Experienced a small issue with the app, and Yash was able to get it worked out immediately. Not only that, the app is amazing! Exactly what I need for this level of business.
Amazing customer support! Yash was extremely helpful and resolved my issue right away. Great service!
Harish provided some of the best customer service I have ever experienced. Excellent app and excellent care for their customers!
Support team is super prompt and helpful, Anjali was great at going through my issues and providing solutions. The Brevo admin experience is user friendly!
i had a great experience this evening and the turn around was very fast, brilliant service
The support is exceptional, and the interface is incredibly easy to manage. I highly recommend this to anyone looking for a seamless and efficient experience.
Très bonne application et surtout excellent support client. Nous avons rencontré un problème de connexion entre Shopify, PushOwl et notre compte Brevo existant : Harish a rapidement identifié la cause et fait intervenir l’équipe technique pour tout reconnecter correctement. Communication claire, efficace et professionnelle.
Raul was so easy to work with and ask questions! He took his time to make sure all of my questions were answered and provided all of the assistance I needed. Thank you! I really appreciate it!
Raul helped me with my pricing questions fast, accurately and explained what is the best choice for me. Thanks Raul!
I had an amazing experience with the support I received. Anjali was incredibly helpful, patient, and knowledgeable, and made connecting Brevo to Shopify feel completely effortless. She guided me through the process step by step, resolved everything quickly, and made sure I understood what was being done. Her professionalism and willingness to help really stood out. Honestly, she was amazing and made what could have been a complicated process incredibly easy. Excellent customer service — thank you so much for your help!
Thanks to Raul, my issue was resolved swiftly. He merged 2 of my accounts and helped me retrieve old subscribers for my store. Kudos!
I've been using Brevo before it was Brevo (originally sendinblue) and I've never really had any problems with it. I find it to be a much more cost effective option than klaviyo. In the last month I updated our webstore's theme and it messed up our brevo welcome flow and contact list. But within 2 hours Anjali helped pinpoint the problem and corrected the issue and now my emails are working again. Great customer support, very helpful. Real people helping, not AI! (very important for me)
great friendly service. answered all my questions and got the issue resolved.
Excellent support. We had two separate Brevo accounts, one paid with our authenticated domain and one created automatically by the app, and the Shopify integration was wired to the wrong one. Anjali identified the problem immediately, handled the migration herself within the hour, and confirmed beforehand that our existing contact attributes and push subscribers would be preserved. They were. Clear answers, no back and forth, no data lost. Exactly what you want from support when a live store is involved.
We have been working with the Brevo and PushOwl team for a couple of years now. They always provide great support and go above and beyond.
Installing the app initially created a duplicate Brevo account because our store email differed from our Brevo login. A human support agent (Anjali) sorted it out quickly: she merged everything into our existing Brevo account, kept our automations and contacts, and explained clearly how the subscription sync works. Tip for other merchants: make sure your Shopify store email matches your Brevo login before onboarding. Great, fast support.
Been using Brevo now for a few days to start to get email marketing setup for our company and so far it is simple to use and user friendly software design and not over complicated, I like the idea that you have the free account option as this gives us the change to get to test and learn email marketing and the allowable free emails per month is very reasonable to start with. Best of all was the we needed support to enable a function and Piyush and the team was very fast en proactive to assist with the implementation and providing the solution. Keep up the good work, thanks.
Wir hatten einige Fragen und Probleme bei der Verbindung von Shopify, PushOwl und unserem bestehenden Brevo-Konto. Raul hat sich wirklich Zeit genommen, alles Schritt für Schritt mit uns durchzugehen und die Probleme direkt zu prüfen. Am Ende konnten wir die Synchronisierung sauber testen und auch ein weiteres Problem mit unserem Brevo-Konto lösen. Schnelle, unkomplizierte und sehr angenehme Unterstützung. Vielen Dank Raul
While PushOwl is a great tool for integrating Shopify with Brevo, our complex requirements often demand custom setups. A huge thanks to Yash for his incredible support! He always understands our tricky needs and gets things resolved quickly and perfectly. Highly recommended!
Nachdem mich der KI-Support ziemlich im Stich gelassen hat, wurde ich mit einer sehr netten und kompetenten Mitarbeiterin verbunden. Nachdem wir schriftlich auch nicht weiterkamen, haben wir via Meet-Call alle Probleme gemeinsame lösen können. So geht Kundensupport!
Great Support Staff, especially Raul; he helped me change my Brevo plan smoothly from the backend.
I’ve been experiencing various problems for weeks; I’ve spoken to the AI, but never to a real person. Today, after weeks of problems, I finally managed to speak to a member of the team who was really kind enough to assist me during the test and helped me sort out all the issues. I really appreciate it, and the problem has been sorted.
Equipe très réactive et très compétente. Donne des conseils avisés et sont là pour nous aider à réussir.
5 stars for Yash's customer service online, I've been having trouble connecting my Shopify to Brevo and Yash sorted it out no problem, and made sure I was able to contact him again later in the evening to make sure it still worked. Thank you
Thank you Harish for your help! You were very efficient and responded so quickly. Really appreciate your great support
Yash est vraiment un bon soutien si vous avez un problème !
At first confusing but Harish assisted and got me up and running.
Fue de muy útil la información, además el chico ya me a ayudado dos veces :) muy amable para responder.
Had a small issue related with the account and was not expecting it to be resolved within minute's. As shopify app company's cx team is not always available. Anjali from brevo did a great job by reverting andresolving the issue in no time. Issue was resolved and my business is back in track now. I would highly recommend everyone to use this application and give some credits to ANJALI for her quick response and early resolution attitude. Cheers to brevo....
Great tool for push notifications and great customer support too. Always available, detail-oriented, and super fast specially Harish.
In the beginning it was a bit confusing to set up automations, but finally a Human named Anjali helped with a proper video to activate the push notifications. Thanks
Servizio pronto a rispondere e molto professionale. Consiglio sicuramente, offrono un ottimo servizio
This has been a really useful addition to our store’s marketing strategy. Setting up automated push notifications is simple, and it gives us another effective way to reconnect with shoppers without relying entirely on email or paid ads. The abandoned cart and browse abandonment automations are especially helpful for bringing interested customers back.
Brevo is great, however, I want to specifically have Raul who I spoke with on chat to be "recognized" as he was absolutely incredible!!! I'm so grateful I spoke with him prior to Brevo as he was professional, communicative, had answers to ALL my questions, which were a lot. Thank you Brevo and more importantly, thank you Raul!!!
Christie super efficace et m'a bien aidé dans la configuration , seule je n'aurais pas réussie je suis novice en la matière. Un grand merci Christie
Customer service is very helpful and responsive.
merci pour les réponses à mes questions ! toujours très rapide :)
Updated - the support team jumped on a call with me personally to resolve the issue. I was really surprised because usually most support teams only resolve issues via chat but they were very helpful by walking me through each step.
Je découvre l'application , bonne appli et facile. le suivi excellent vraiment différent des autres, l'agent Harish à régler toutes mes contraintes en un temps record
Ottima app per invio newsletter e gestione segmenti clienti. Ottima anche per creare automazioni di recupero checkout e carrelli abbandonati. Servizio clienti super disponibile e molto competente.
Great support! Quick response and knowledgeable answers! Fantastic setup experience!
