EZ Callback Request Delisted
by HMS Commerce · launched · delisted from the App Store
View in Shopify App Store ↗Reviews (45)
Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.
Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.
This app has the potential to increase my sales exponentially. Ahmad is very knowledgeable about Shopify and e-commerce for higher-priced goods, both of which I found refreshing. We worked on a zoom call, got the app set up, and he even offered to fix a few other minor template issues while he was installing the app. I couldn't be more positive about the experience.
Developer reply ·
Thanks Lisa. I really appreciate the kind words. Loved working with you and looking forward to a continued working relationship.
I had an one hour call with Ahmad to explore the opportunities and how to better use Call Back App and Shop Phone to increase sales and recover abandoned check out . Ahmad is a very knowledgeable and kind person, and both of his products are helping my business grow. Thanks!
This app was just what I was looking for and works as advertised. Customer service was fast and friendly. Ahmad one of the service reps even made some very useful suggestion as far as placement of the callback widget on my site. Would recommend this app to others.
This is an amazing app, it ensures we get sales and support. I love the notification stating that a Callback Request has been successful and money is in the bank. These guys are thinking creatively and actually helping people with simple apps. Not bloated with unnecessary features. I like the use of the phone in this day and age. It converts. God Bless you guys, stay in touch! Ted
Callback Request went FAR BEYOND what I expected of any app developer. Their support team actually took the time to review our business model and came up with suggestions that improved the buying experience! Now, I don't know about you but I have never had any other app developer do that. If you operate any kind of B2B store you need this app. It is the BEST app for calling back customers and PERFECT for quoting/closing deals over the phone. THANK YOU!
Great support. Great application. Has helped us close on a large number of sales. Ahmad helped us to integrate it on the store. First class service
Easy to set up and a great way to engage with shoppers WHILE they are still on site. Load speed wasn't affected and the app is intuitive to shoppers. If your team is serious about conversion. Buy this app
Works great! highly recommended with great support. Amazingly easy to setup and customise. Would be great to have more button design customisation options.
I just installed this app, it’s a great idea for e-commerce sites. The support is amazing, Ahmad responded much sooner than I expected, quick support!!
Developer reply ·
Thanks so much Christina! Keep up the great work you're doing for your handcrafted jewelry - the designs look great - I'm sure they sell themselves!
Found the app very useful from a customer engagement perspective, with alerts that let you respond quickly to customers . Assistance from the support team is top notch !
Developer reply ·
Thank so much Ganesh. It's been great working with you and also getting your feedback for our app. You had some great points on how we can make it even better for you and we're definitely going to implement them in the coming months.
Fantastic support - called me before I was even done installing and saved me some time troubleshooting a mistake! I needed to make some changes later and received the same superior level of support - they are really dedicated to making this app great!
Developer reply ·
Thanks Michelle! You're the real MVP here. Keep up the great work with your personalized customer conversations.
Didn’t know what to expect when installing this app, but WOW! This is a game changer for us. We reached out for a custom button embed, and Ahmad embedded the button on our cart page. We wanted to reduce abandoned checkouts. We’ve already gotten several callback requests from the cart page (we know this because Raven tracks the page where the request comes from) and so it’s already helping us prevent abandons. Amazing service. Amazing technology. I wish I could invest in this app, I think it’s going to become my favourite app very quickly. - www.madisonbraids.com
This app is great. It sends me interested leads and I have made extra sales because of it. Service is fast too. I want to update that customer service is wonderful!!!!!!!!!1
Awesome app to help me close more sales. The phone sales channel is key. For my type of product customers love the 1 on 1 conversation before making their purchase. When we're able to call them back right away it earns that trust for my brand and customers are already interested in buying. Conversation rates on my phone calls are amazing.
Unbelievable customer service. They helped me get our plug in up and running on the website even while on vacation. Would recommend highly.
Went above and beyond what any developer should offer for a free app! I wanted to use this widget on a specific page of my site but it isn't coded that way so I used the built-in chat box for the widget and within a few minutes I had the code needed to get it to work. Author is quick to reply and very easy to work with, now I'm going to go check out his other apps! Highly recommended...
This app is a MUST HAVE! for any Shopify store. We've actually replaced our live chat with Raven Callback and have had tremendous success and many customers have commented on their satisfaction of having a call back button. Oh, not mention higher conversions! I'm probably converting half of my callback sales at least. But whats a great app without great customer service. Ahmad has been fantastic in helping us with some coding optimisations for our store, and has gone above and beyond in always answering our questions. Thanks Ahamad, I love this app! You can checkout the app on our store - https://www.theblackseedco.com.au/pages/contact-us
This app works great and looks good. We customized it just how we liked it easily. If there was something we had questions about, the customer support was very quick to respond and assist. I am glad that I have found this and their recent new features are nice as well. I highly recommend the Raven Call Back app.
Raven let’s us know more about our potential customers needs and how to communicate with them better.
Another no Brainer from "How Many Steps Inc." My ave order value is under 1000ZAR. My Average Order Value of Clients I contact on Raven is Above 2000ZAR. That personal touch works like a dream.
LOVE THIS APP! I just installed the app yesterday and today I got my first request for a call. I called her right away and she had some questions and I we discussed leggings and tunic sizes etc and she said she is going to place the order. She was very impressed that a company called her back. It was a very pleasant talk and I love to talk! Get this app! Do it NOW! Highly recommend. Pamela, MomMeAndMore.com
Great App! Simple to the point. Connect with customers on their terms, quickly converting leads into sales with data to back it up. Courteous, fast & professional support. Willing to go the extra mile to customize for our particular market, sales funnel and products. Fantastic work!
These guys were able to customize the button for me and make it work all the time! What a great feature cuz my customers really like to call me and ask a million questions so this works out perfect! I'll be using this app for years to come!
Great support from the team answering our questions and embedding the form into our theme. If only every app developer on Shopify was as helpful! Thanks!
Fantastic app with client support to match! The app was easy to set up but we needed customisation to match the look of our website @ www.spiffyspools.com. Customer support was responsive over email and went above and beyond over a few rounds of back and forth to give us exactly what we needed. The app works like a charm. Easy intuitive interface and we have already closed a couple of sales since installation.
Simply put, tremendously valuable. Within the first day of adding Raven, we closed every callback request. Ahmed has been extremely helpful in getting our site optimized and we look forward to seeing what this amazing app can do in our busy season. If you have any high ticket items, there is no reason not to use Raven. Our product pages are very in depth, but when people are spending $500-$1500 online, nothing is more personable and effective than a phone call. Raven makes it easy for customers to request a call and lowers their barrier to personal communication. Thanks Scout Team!
I installed Callback request by Raven on a whim because I thought that there needed to be a lower impact call bypass to the standard chat, or email form that didn't give that instant gratification. The products we sell require some explaining, we sell customer paper cups to the Yogurt shop market. So through that process people need to understand, how the cups are made, how to get the logo on there, what the design process is, what the minimums are. Even though you can plaster all of that on a page, our customers prefer the phone. Once we put this on, all of a sudden, 5-10-15 call back requests a day from customers that were interested to learn and listen. This is a newer app, but I'm very glad that it exists, its simplistic and it works. If your brand new and starting out and your looking for your very first selection of apps, and you don't mind picking up the phone, in my opinion this should be one of your first 10 apps.
Incredible app! I am able to reach my customers the second they want more information! I have already made a few sales and I've had the app for under a week! Go team go!
Must Have!! Call volume increased and so did our sales :) Thanks for Ahmad and the whole team they make awesome apps. Scout is another MUST HAVE for your Shopify store
Love Raven. So simple but so effective. I get the call back requests straight to my FB Messenger and my whole team also gets the email alerts. I know which product they were looking at when they made their request and it makes it really easy for us to understand what the customers needs are. Best of all, it's increasing our sales.
AMAZING. Got the app, and on the 1st day using it, we had made 3/3 conversions for over $1000 in sales. Its a great way to get in touch with your customer without being overly aggressive via email or phone calls - they let you know when they want to speak. Talking with customers has already improved almost every aspect of our store, and increased sales! Also, the customer service that the Raven team has offered me has been exceptional - had a minor issue (which was actually my fault) and they went above and beyond to assist me. Very personal and attentive. EVERYONE NEEDS THIS APP.
I'm so excited for this app! I know that I'm losing customers because of lack of / tardy communication from my end. I like the fact that customers get the option to ASK for a call back (avoiding any spammy type feel) and that get the choice of how they can be contacted: call, text etc. :)
Great experience so far with the app - already collected leads that have converted + app developers were able to fix design issue i had immediately. I think this app is going to become a staple in the ecomm world!
Simple and effective. The developer also goes above and beyond to help (don't see that very often).