IzyRent: Rentals & Bookings
by SPEAZ · launched
View in Shopify App Store ↗Reviews (127)
Betreff: Fehlende PRO‑Funktionen – dringende Klärung erforderlich Nachricht: Hallo IzyRent‑Support, ich zahle für Ihren PRO‑Plan (24,99 $/Monat), aber mein IzyRent‑Dashboard zeigt nur einen Bruchteil der Funktionen an. In der linken Navigation erscheinen ausschließlich: Bookings Reminders Plans iCalendar Die wesentlichen PRO‑Funktionen fehlen komplett: Rates Discounts Duration Price Rules Rental Settings Products Settings Diese Menüs sind laut Leistungsbeschreibung Bestandteil des PRO‑Plans, werden aber bei mir nicht angezeigt. Ich habe bereits mehrfach die App über Shopify korrekt geöffnet – die Navigation bleibt unvollständig. Ich erwarte eine zeitnahe Klärung und Freischaltung der fehlenden Funktionen, da ich aktuell für Leistungen bezahle, die nicht verfügbar sind. Bitte teilen Sie mir mit, wie Sie dieses Problem lösen werden. Mit freundlichen Grüßen 7RoomsRental
Developer reply ·
Hi, I’m sorry for the confusion. I already contacted you by email to clarify this, but unfortunately I did not receive a reply. The features you listed are not separate sections in the left-hand menu. They are available directly inside the IzyRent form, where the rental product and booking options are configured. So these PRO features are available on your plan; they are simply located inside the form rather than in the main navigation. Please reply to my email if you need any help finding a specific setting, and I’ll be happy to guide you.
So far - I am just in the beginning - I am fairly certain IzyRent will do everything we want it to do, and decently certain it will look good. HOWEVER, the documentation is absolutely terrible. I have to do google questions in the browser in the hopes that the ai will point me in the right direction. More often than not, each ai answer is only half right. It's a study in frustration Hello, Most settings in the app include contextual help to guide you, but I understand that it may not always be sufficient depending on your use case. Would you mind sharing which features felt difficult or unclear, and where you felt something was missing? I also reached out to you by email but haven’t received a response. Also, instead of relying on AI (which can sometimes give incomplete answers), feel free to reach out to support directly. I usually reply very quickly. I’m available if you need any help.
Worked for a while, then stopped working. Support blamed it on my theme. Also extremely expensive.
Developer reply ·
Hello :-) That’s simply cause your theme is the issue. Even with the app uninstalled since days, your theme is still not working. I’ve explained you that 3 times, and at the end I’ve even offered you my help to fix your theme even if the app wasn’t in cause since you was a long-time customer but you didn’t answered.
