Peek! ‑ Better Replay & Survey Delisted
by CartKit · launched · delisted from the App Store
View in Shopify App Store ↗Listing history
- Delisted from the Shopify App Store
Reviews (637)
I just installed it, and it seems ok. EDIT The paid version is too expensive and not worth it. If you cancel, make sure it is close to your billing date, since it gets canceled the moment you request it, and you will lose the remaining of your subscription despite having paid for it.
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I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.
Developer reply ·
Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at replay@cartkit.com or in live chat :) We'll be in touch soon! - CartKit Team
Giving this another shot. Will update my review again. So far, the pricing structure seems a bit confusing (at least on the shopify side, it shows daily charges authorized up to $999). The app and features look promising so far. Will update further in a bit.
Developer reply ·
Hi there! We have a free plan available! We'd be happy to clarify this for you. We'll reach out via email :)
So far so good, we installed the app and it does what it says. Great marketing and management tool. Would suggest for anyone who is starting a shopify site.
I'm hoping that this app will allow me to gain more insight into our customer's actions. I've read great things and expect great things.
Developer reply ·
Thank you for installing Better Replay, we appreciate it! If you have any questions or if you experience any issues, please reach out at replay@cartkit.com
it works okey might need upgrades it works okey might need upgrades it works okey might need upgrades
Developer reply ·
We appreciate your feedback! You can share your requests via email at replay@cartkit.com We'd love to hear from you :)
Recordings did not play.................................................................................
Developer reply ·
Can you please provide more details of the issue you experienced? Reach out at salespop@cartkit.com
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So far very interesting. Looking forward to exploring this app's potential. I wonder why the videos start at random places or is that where the user lands ?
Developer reply ·
We use geolocation based on the IP address. And although it is reliable, it isn't 100% accurate all the time. Reach out via email if you have any other question :)
I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?
Replay is a free one-trick pony that provides a few helpful insights. I used a similar app with infinitely more features prior to GDPR. So Replay feels anemic by comparison. Playback is marginally helpful. There is no way to view activity on specific pages or in certain regions with this version. Having thousands of weekly visits, analysis boils down to randomly replying some of the long sessions. Even with idol time suppressed, many of the anonymous recordings show no cursor activity. Sessions reveal that most visitors are looking for a non-existant high-resolution image to download instead of purchasing posters.
if there is a log of what customer did that would be better than watching through hundreds of videos
this app is super sweet, but it seems that it hasnt appeared in the app dashboard for my homepage. I need to sort that out before I give an honest review.
