Local Pickup Guru
by Cork Labs · launched
View in Shopify App Store ↗Reviews (17)
If you have more than 8 pickup location, this APP works great! Customer service is prompt and very helpful. Thank you Claire!!
The app was unlike the others that are available for pick up options. It allows you to have much more control on the features you will have available to make your customers check our experience better. One of the most important reasons why I liked this app unlike any other was because of Claire. She made herself available to assist in any adjustments I needed. She was clear, extremely communicative and exceptionally prompt with her services. I would definitely recommend using this app for delivery and pickup options!
Developer reply ·
Thank you for the lovely review. Happy to help!
App suits our needs and it is easy to use. Customer service is great - prompt and very helpful. Thanks.
Developer reply ·
Thank you for the lovely review. We are always happy to help.
If you are a store like us with multiple pickup locations drawing from a single inventory, this is the app for you. I am baffled as to why there are so few options out there for this! I had some issues with how things were showing up at checkout, reached out to customer service via email, and they solved the issue for me within a couple of hours (it turned out the Shopify theme I was using- Vantage- required different coding). There is definitely room for improvement (see below), but for what it is & what it does (especially compared to other apps), I'm pleased so far. As the app develops, I'd like to see: -2 Lines for the Pickup Location in the configuration page (Name and additional information- Name would be bold & additional information, like ordering deadlines, or other details about the location would be italicized so it's more legible for the customer at checkout). -An option to set an order deadline rather than set a lead time by hours (we require 3 days lead time for some pickups, 5 days for others-- it's difficult to calculate that in hours). It would be much easier to set a due date & time for orders placed for certain pickup locations. -Ability to set regular non-weekly pickups (just like Google calendar- where you can set to repeat weekly, biweekly, monthly, etc.). Right now for some locations, I have to set every other week individually as a blackout date, which is clunky & annoying. -For those of us using the option to select pickup location in the cart (i.e. prior to checkout), having this be a "required field" is critical. Right now people can skip that step and get through payment without selecting a pickup option. For anyone else having this issue, I actually changed my Location address to "SELECT PREFERRED PICKUP IN CART" so it's visible on the checkout page. But that's an ugly solution. This is probably the biggest issue I have so far. Even a required check box prior to payment saying "I have selected my preferred pickup in cart" would help with this. -Last, a more attractive/branded email with pickup details. Right now it's not a thing of beauty & could do with a facelift & options to add the company logo & have different fonts or bolding available to make it easier for a customer to read.
Developer reply ·
Thank you for the detailed review. I've passed your requests to our product team as well.
We just started using this app for an online store that needs to have multiple pickup locations but tracks the inventory in one central warehouse. Curbside's customer support team has been incredibly helpful during the set-up and the onsite UX makes a lot of sense.
Developer reply ·
Thank you for the lovely review. We are always happy to help. Let us know if you need anything else.
Great app and amazing support! easy to setup and the team behind this app is very professional. We are very happy with Curbside pickup :)
Developer reply ·
Thank you so much for the lovely review. Happy to help. Let us know if you have any other questions.
Nachdem wir ein paar andere Apps probiert hatten, haben wir uns final für Curbside Pickup Guru entschieden, da sie alles bietet, was wir uns für die Abwicklung von Click & Collect wünschen. Und das in einer schönen logischen Customer Journey. Claire vom Service hilft auch sehr schnell und unkompliziert bei auftretenden Fragen.
Developer reply ·
Thanks for the lovely review. We are happy to help and let us know if you have any additional questions.
I am using this app to set up a pickup location without having to keep a separate inventory for that location. Claire was very helpful and got everything set up for me.
Developer reply ·
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
The app has many convenient curbside pickup features, and adds much needed functionality for businesses like ours which use specific pickup locations along a truck route. The support team has been extremely helpful making tweaks to the app to fit our needs better. Highly recommended.
Developer reply ·
Thanks for the lovely review. Happy to help and let us know if you have any other questions.
Saves me time everyday when organizing my curbside orders. Simple, intuitive design. If you are busy with curbside delivery at your business this will help you keep things running smoothly.
Developer reply ·
Thank you so much for the lovely review! We enjoyed helping you and let us know if you have any other questions.
I am using this app to control curbside pickup for my online shop. I don't offer delivery, so this app appealed to me straight away. Some of the features I love include: multiple pickup locations; black out days and times; lunchtime breaks every day; and the frequency of pickup options. Dealing with the app developer was amazing. Very quick responses, very knowledgeable, friendly and very helpful. This app is for you if you want to streamline pickups at a busy storefront, don't want to do the coding yourself, and want less emails! Thank you Claire!
Developer reply ·
Thank you for the lovely review! We are happy to help!
We tried almost all of the pickup scheduling apps available for Shopify. Curbside Pickup Guru was by far the best. It is well designed, easy to set up, and the functionality flows nicely with the checkout process. In addition, the customer service is outstanding. Claire was super responsive to our setup questions and even tweaked the app to meet our needs more specifically.
Developer reply ·
Thank you so much for the lovely review. Happy to help!
App was easy to install and works as it should. Although I was looking for something slightly different, Claire went out of her way to offer useful solutions to my issue. A pleasure to deal with.
Developer reply ·
Thank you for the lovely review! We really enjoyed working with you and let us know if you need anything else!
Perfect app to handle curbside pickup orders at our retail store. Communication is lightening fast and helpful!!
Developer reply ·
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
I am SO grateful with the instant response and help I got from getting this app to work. I am no tech guru, so I messed with settings in my shop to the point where I had no idea to fix it. Thankfully they went in and told me the issue was that I had multiple shipping options activated which is why I couldn't set my check out option to pickup only. Just super happy with Claires help.
While new to Curbside Pickup Guru, we found installation and setup quite easy, and the integration with Shopify is beautifully seamless. Operationally, the app is easy peasy to use, both on the business side and consumer side of the equation. CPG provides a highly professional consumer-facing appearance and our first customers to utilize curbside pickup through the app LOVE IT. We did have one question during setup and the developer, Cork Labs, was Johnny on the spot. We're VERY happy!
Developer reply ·
Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.