SEO King

I am very disappointed with my experience with this app. I installed and purchased the app because the pricing looked attractive. However, after purchasing it, I was informed that if I wanted to use the AI features, I would have to pay additional charges. In my opinion, this additional cost should have been clearly mentioned in the app description and before the purchase was completed. Customers should be able to understand the full cost of the service before making a payment, rather than finding out about extra charges afterwards. I also tried contacting the support team to clarify the issue, but unfortunately, I have not received a proper response. The lack of customer support has made the experience even more disappointing. The price may initially look attractive, but after the additional AI charges, I found the overall cost to be much more expensive compared with other similar apps. Unfortunately, the service and customer support have not met my expectations. Based on my experience, I would not recommend this app. I suggest considering other alternatives before purchasing, especially if you are planning to use the AI features. I hope the company will be more transparent about additional charges and improve its customer support in the future.

I have just got a information that due to technical issue, they ask for my yearly payment one more time even that I already have paid - then this company loose all my confident for me to add a new payment - I don't know if it fraud or not.... I am waiting for a feedback if I will uninstall the app and ask for refunding of my already paid "yearly" fee .... please be aware.... my subscription is for renew in 2027.

Ran it once I installed it to optimze my store SEO. Before I ran it , I had minor issues in search console and SEMRUSH nothing major. After I started the "Optimization" I had 113 critical issues ... in other words the app did exactly the opposite .. it pretty much f#+ed up my site. that was a great investment.. thanks again ! now I have to hire a specialist for a lot of money to fix the issues the app created ... I'm thrilled, So .. if you want to destroy your store . this app is a great way of doing it.

This application inserts ads into your robots file. # managed by SEO King I think it should be warned, not done quietly .

*UPDATE*****And these type of responses are why I’m happy I didn’t actually get to pay as I was about to. And fyi I was not using since 2018 and was actually about to look at purchasing, the one star was an accident, but I think I’ll leave it now. Pay attention customers, this is the company that wants your money. This is the way NOT to do customer service. If your app worked you’d have had a paying customer. Good luck there, stellar way to respond to a review. * Hmm I just tried using again after an update and none of the free features work anymore. I understand they need to get paid for their work, but a heads up would have been great. I was never sure it was helping our site or not as I never saw any significant change in our traffic. But I did like the water marking and alt text. Back to doing it by hand again I guess.

O produto não funciona corretamente funcionalidades simples, como o avaliações de o produtos, além disso o suporte não responde as demandas e me parece ser apenas um boot com respostas automaticas. Estou cancelando o aplicativo.

ChatGPT "New to this game, I noticed my store's score dropped from 75 to 40 since I started. Despite being a paid member, there are additional charges for AI, which I believe should be included in the plan. Currently, I'm unable to use the app due to an ongoing update. The interface is challenging, lacking simplified solutions, and requires some prior knowledge to navigate effectively. Interestingly, my store's original speed was better when I used free apps, so I'm uncertain about the benefits of this service. The fee seemed reasonable, but the store takes 1-2 days for optimization, scanning, and fixing, which is quite lengthy. As a result, I can use it only about 15 times a month, which is limited considering the time it takes for each process."

I cannot chat with anyone there is no live chat feature available. adding this app messed with my reviews code

The compression on my photos made them smaller and random sizes. Not very happy about this, also their support says they get back in a few days?????

The app forced me to rate 5 stars while I was still trying figure out how it works. It caused problems on my website. The photos always disappeared even though I tried to fix them, at least twice, it took me a whole day or more. I contacted the support team. They was running something (that they said it will fix the problem). After their process finished, I checked my website, all the logos I added disappeared, and some photos still not showing up. I contacted the support team again. But after he knows that I'm using the free version, he said there's no support , he said "he has to go back to work" and "good luck with the rest", then he went away leaving me with my questions. That's so irresponsible and so rude , because the problem I'm facing now is caused by the process he was running on his end. Now even though I want to uninstall the app, I have to restore all of my photos, one by one.

FACT REMAINS!!! THIS WAS NOT UNINSTALLED IN THE "MIDDLE" OF A BILLING CYCLE!! THIS APP WAS INSTALLED BY US AND EVERYTHING WAS FINE AND WE WERE BILLED ACCORDINGLY EACH MONTH, BUT WHEN IT CAME TO UNINSTALLING THE APP ON THE 1ST OF FEBRUARY, THEY STILL TAKE YOUR MONEY AND REFUSE TO REFUND!! BILLING CYCLE RUNS FROM THE 22ND TO THE 21ST OF EACH MONTH (DO THE MATH!!) I WOULD NOT RECOMMEND "PAYING" FOR THIS APP BECAUSE WHEN IT COMES TO SUPPORT AND RESPONSE THEY ARE RUDE IN THE FIRST PLACE AND SECONDLY REFUSE TO REFUND!! JUST A WARNING TO FUTURE USERS!!

Useless! Instead of cropping the picture with the image of your product in the middle, it leave a cheap looking border on either side of the image. Paid $4.99 to get them like that, then uninstalled it and did them properly myself. No refund either

Not worth it. We paid for the APP and then it stopped working. If you want to return the images back to the way they were before, you will need to do it one by one NOT in bulk. Their servers are really slow. Paid for nothing and no refund.

Not only didn't this app work correctly on every image, it DELETED some of our product images. Restoring the changes that were made in hopes that our files are put back without having to manually crawl through our website to see where there are errors. Really hope Shopify considers cleaning out apps like this from their store.