T.O. Balloons
Canada
Reviews (5)
The app auto created accounts for 40,000 users, then started backdating rewards to orders placed two years ago. I reached out to support, its been 4 days no answer. Buyer beware.
The compression on my photos made them smaller and random sizes. Not very happy about this, also their support says they get back in a few days?????
Developer reply ·
Hi we provide support within 24 hours. Usually, within a few hours maximum, depending on time zone differences. We have addressed this with you, and you had selected an incorrect resize setting. You should select our Square Fill setting that would make your photos all square and properly aligned. This is an easy fix, you just need to change the setting and press Update All. Can you please update this review? Thank you
Thier app gave me serious issues, i need support to remove the code from my site. my emial is sales@toballoons.com
Developer reply ·
Hi, I'm Tommy from Swift team. I'm sorry for any inconvenience caused. Could you please install our app again and let us help you solve the issue? Actually, we have a preview stage to allow you to check update before publishing, if you notice any issue, you could delete the changes before it goes live. There is even more, we have a button "Remove code" in the app, if you have any issue after publishing changes, you could click the button, all our code will be removed. We're looking to hear from you to solve the issue as soon as possible. Regards, Tommy Weis,
APP WORKS WELL, AND WHEN WE NEEDED SUPPORT AARON WAS ABLE TO ASSSIST QUICKLY AND EFFECTIVELY! I RECCOMEND
Benedict in customer support is awesome!Benedict in customer support is awesome!Benedict in customer support is awesome!Benedict in customer support is awesome!Benedict in customer support is awesome!
Developer reply ·
HAHA...this is AWESOME!!! Thank you SO much for the shout out to Benedict--we are very proud of our support team. So glad we were able to help T.O. Balloons. Hope your store is super successful!! -Sean & the In Cart Upsell Support Team
