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Your E‑Comm Growth Partner

by Sirge Inc. · launched

View in Shopify App Store ↗

Reviews (31)

★★★★★
Shopify

Unfortunately, app does not offer support or immediate value for my platform

Stylish3Tees.com · 11 months using the app
★★★★★
Shopify

ordered an 99 audit, nothing showed their owner even reached out and said they will respond when its completed. its been months. Installed this app its cool that it tracks and monitors. but you can do the same thing through google analytics. The overall experience with this company is a huge risk. Don't recommend for anyone. there own website has issues from login to their owner not following through on the audit.

Nostalgic Skin Co · About 2 months using the app
★★★★★
Shopify

Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.

Whenitwasagame baseballglovewallets.com · 41 minutes using the app
★★★★★
Shopify

Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.

KZAHJOE · 21 days using the app
★★★★★
Shopify

The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.

Exponent Edge · 5 days using the app
★★★★★
Shopify

I am trying to create an account, website seems to not respond. please help... Thank you for your feedback. We're sorry to hear that you experienced an issue while trying to create your account. We are actively investigating the problem and working on a fix right now. In the meantime, we’ve reached out to you directly to offer assistance and ensure you can get started smoothly. Please don’t hesitate to reply if you need any further support—we're here to help!

aawezomesav · About 5 hours using the app
★★★★★
Shopify

Love this so far. Really easy and quick set up and are already getting results on ads to turn on or turn off. Nolan was great at helping setting us up. This is not an app where the developers don't care, 5 stars!

Donkey Tees · 2 days using the app
★★★★★
Shopify

Great platform to get insights on daily metrics. Love the free audit they did and would recommend to any e-com business looking to leverage AI into their workflow.

Niche Street · 3 days using the app
★★★★★
Shopify

Just poor support ,"il look into it" and then no replies We are still trying to remove "Additional details" after we removed the app and still no reply from dev We need the data removed or we will have to have Shopify step in We sincerely apologize for the inconvenience and frustration you’ve experienced with our support and the issues surrounding the "Additional details" after uninstalling the app. It looks like there was a miscommunication on our end, and I’m sorry that you’ve had to wait. We understand your concern and have been actively working to resolve this. We have the engineering team working on this and escalated your issue to high priority. We are committed to resolving this as quickly as possible. I have reached out to you through multiple channels to ensure we connect and find a resolution as soon as possible. Given the time difference with Australia, there might be a slight delay in our communication, but please know that we are extending our hours of communication and are dedicated to addressing your concerns promptly. Your satisfaction is our priority, and we are committed to resolving this matter to your satisfaction. Please let us know if there’s anything else we can assist with in the meantime.

Fusion Body Art · 7 days using the app
★★★★★
Shopify

Sirge is a game-changer for ad campaigns! Nolan, their specialist, provided in-depth guidance and even reviewed my store. Sirge integrates seamlessly with Shopify and delivers valuable data fast. It's better than our previous tool, Hyros, and boosts sales significantly. Highly recommend! App is designed by Chase Chappell Thank you for the amazing feedback! We're thrilled to hear that Sirge has been a game-changer for your ad campaigns and that Nolan's guidance was helpful. It's great to know our integration with Shopify and fast data delivery are making a difference for you. We appreciate the recommendation and are glad to hear Sirge is boosting your sales!

ACF Canvasses · 24 days using the app
★★★★★
Shopify

We recently installed Sirge and booked a demo call with Nolan. He was accommodating and explained everything clearly. We can't believe we didn't know about this app sooner it would have been great to install it earlier! We are excited to start using Sirge and look forward to scaling up our business with its powerful tools and insights. Thank you, Sirge team, for your exceptional support!

Developer reply ·

We're excited for you to start using Sirge and leverage its powerful tools and insights to scale up your business. Thank you for your kind words and for choosing Sirge!

Radheys · About 24 hours using the app
★★★★★
Shopify

I've looked around the Sirge app and I'm confident that it'll be a great help in pointing me in the right direction when looking for the next thing to work on. I had a call with Nolan and he's offered to help me when setting up the app. So far, so good!

Developer reply ·

That's great news! It sounds like Sirge is going to be really helpful for guiding your next steps. Nolan's support during setup is a big plus. If you need anything else as you get things going, just let us know. Here's to your continued success with Sirge!

Record Roots · 21 days using the app
★★★★★
Shopify

This app is just the thing my business needs: a single source to track ad performance and tips to help me grow my business. Nolan guided me through the setup and helped me get going - would definitely recommend

Developer reply ·

I'm so glad to hear Sirge is meeting your business needs! It's fantastic that Nolan provided helpful guidance during setup. Thanks for recommending us—we're here to support your business growth every step of the way!

Mall Metal · About 22 hours using the app
★★★★★
Shopify

Great app, easy to connect with our advertising platforms. Great detailed insights on our data. Easy feature for creating audiences and easy way tracking properly sales. We definitely recommend have this on your store for a more comprehensive understanding of your data. It also helps you optimize your ads properly. Btw Nolan was very friendly on the introduction call.

Developer reply ·

We're glad to hear that connecting to your advertising platforms was a breeze and that you're finding the data insights helpful. The audience creation and sales tracking features were designed to be easy and effective. It's great to know they're working well for you. We appreciate the recommendation and are happy to hear Nolan made a positive impression during the intro call!

Miss Exotic · 6 days using the app
★★★★★
Shopify

Sirge is the best tool to help businesses scale ads and get the most bang for your buck. I cannot believe that I did not know about this platform sooner since I have increased my sales significantly despite only having been on the platform for nearly one week. Special thanks to Nolan, a Sirge implementation specialist, who has given our knowledge more insights in a very short time frame than several expensive, expansive platforms have given us combined. Thanks for everything, and 11/10 recommend Sirge for anyone looking to quickly boost their ads in a logical, effective, efficient manner!

Developer reply ·

Thank you so much for your enthusiastic review! We're thrilled to hear that Sirge has helped you scale your ads and boost sales significantly in such a short time. We're glad Nolan could provide valuable insights and make a big difference for your business. We appreciate your high recommendation and are here to support you every step of the way!

Pello, LLC · About 2 months using the app
★★★★★
Shopify

Great experience, specially with Nolan who guided us trough everything. Great way to track all sales! Can recommend

Developer reply ·

Thanks for sharing your experience! We're thrilled to hear that Nolan provided excellent guidance and that you find our sales tracking feature valuable. Your recommendation means a lot to us!

KOKO WAX · 11 days using the app
★★★★★
Shopify

I've been using the app for a few weeks now and I've got to say that I've been blown away by how easy it makes gathering accurate data look! I now have the confidence to spend freely on my ad platforms and it feels like that there's a company behind me who want me to succeed. The ai features are a game changer too! ;)

Developer reply ·

That's awesome to hear! We're thrilled Sirge is making data gathering easier for you and boosting your confidence in ad spending. Our team is here to support you every step of the way.

Forever Everton · 32 minutes using the app
★★★★★
Shopify

Excited about using the app!

Hydrayne · About 3 hours using the app
★★★★★
Shopify

Lovely team and platform and great to see some decent insights. Great customer service aswell

Developer reply ·

Thank you! We're thrilled you're enjoying our platform and finding value in our insights. Your positive feedback truly brightens our day. If you ever need anything, we're here to help!

Hemy Waterproof Socks · 1 day using the app
★★★★★
Shopify

Nolan was a huge help in getting us set up and he also provided some recommendations to unlock the power of Sirge. The best part of Sirge compared to other platforms is its beginner-friendly dashboard making it easy to analyze the data and make decisions.

Developer reply ·

Thanks for sharing your experience! We're delighted Nolan could assist you in getting set up and provide valuable tips for making the most of Sirge. If you ever need further assistance or have questions, don't hesitate to reach out. We're here to support you every step of the way!

Red Rebel Armour · 2 days using the app
★★★★★
Shopify

Shoutout to Nolan for helping me get setup. Excited to have accurate numbers to track my progress.

Developer reply ·

Excited to see you tracking your progress with accuracy. If you need anything along the way, we've got your back!

Make Them Smile Shop · 3 days using the app
★★★★★
Shopify

I strongly suggest using Sirge for attribution, given the outstanding customer service provided by Nolan. His assistance was truly remarkable, guiding me through the setup of UTM tracking for my ads and giving me a full walkthrough of the app. Since the iOS changes this is a must have!

Developer reply ·

We appreciate your recognition, especially in light of the recent iOS changes. We're here to support you every step of the way, so don't hesitate to reach out if you need anything else! 🌟

Beer Die Guys · 3 days using the app
★★★★★
Shopify

The Sirge Team, specifically Nolan, have been a huge help in getting us set up and understanding the best way to utilize the power of Sirge! We're looking forward to trying new ad campaigns now that we're starting to get the hang of the best way to use Sirge.

Developer reply ·

We're thrilled to hear we have been a huge help in getting you set up and understanding the platform. We're excited to see what you'll achieve with your new ad campaigns!

Live Lures · 8 days using the app
★★★★★
Shopify

Nolan was amazing in helping us get set up. Now finally we can see the correct data from all of our ads after setting up UTM tracking!

Developer reply ·

It's awesome to hear that we rocked it in helping you get set up. And yay for finally getting that correct data with UTM tracking! 🎉 Can't wait to see your ads soar with the right insights!

Eat.Read.Love. · 6 days using the app
★★★★★
Shopify

Love this app as it is a great alternative to triple whale and other tracking platforms. Great customer service as well!

Developer reply ·

We're absolutely delighted to hear that you're loving our app as an alternative to other tracking platforms! Thank you for your kind words about our customer service - we strive to provide the best support possible.

Paramedic Flash · 11 days using the app
★★★★★
Shopify

I would highly recommend using Sirge for attribution as the customer service from Nolan was top notch. He helped me setup up UTM tracking to my ads and helped me connect my ads as I had issues with them.

Developer reply ·

Thank you very much for your recommendation! Your recommendation means a lot to us, and we're here to support you every step of the way.

Hydro Power · 4 months using the app
★★★★★
Shopify

Well designed website, easy integration and very helpful customer service (helped me to check everything is OK before lauching ads). Thanks

Developer reply ·

It's always a pleasure to help out. We're here to assist you at every step and make sure you have a great time on the platform!

One Planet UK · 2 days using the app
★★★★★
Shopify

Thx a lot to Nolan and the whole Sirge team for helping me through the data journey. We will scale together for sure!

Developer reply ·

Thank you for your feedback! We're delighted to be part of your data journey and look forward to scaling together with you.

Nonem Barber Shop™ · 4 months using the app
★★★★★
Shopify

If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!

Developer reply ·

We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have. Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you. If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.

My Vital Flows · 15 days using the app
★★★★★
Shopify

Elite customer service (Nolan/Jake) helped me get set up after getting a touch stuck early on (my fault). Excited to work with the team moving forward.

Developer reply ·

Happy to help you get set up and start using Sirge! Getting past any early hurdles is all part of the journey, and we're excited to work with you moving forward.

Vegan East Bakery · 5 days using the app
★★★★★
Shopify

I've been using Sirge for a while now, and I have to say, this new version made my life so much easier. Compared to other ad tracking solutions I've used in the past, Sirge is a breeze to use, and the data it provides is spot on. I love how intuitive the platform is - everything is right where I need it to be, and I can quickly pull up the metrics that I need to make informed decisions about my ad campaigns. If you're looking for an ad tracking solution that's both user-friendly and accurate, I highly recommend giving Sirge a try.

JOJO Whiskey · 27 days using the app