Sitemap NoIndex Pro SEO
by DJP Digital · launched
View in Shopify App Store ↗Reviews (192)
This app ruined our website. our SEO was working properly we wanted to exclude some specific pages but we ended from 15K page discovered in our sitemap to 2K, everything collapsed within 24 ours, 4K from indexed pages to Crawled - not indexed. I thought the app would help us improve our website but we're staying awake to resolve the issue (app uninstalled)
Totally unacceptable customer service!
Developer reply ·
Hi there, Thank you for your review. The merchant initially reached out with a support request that was actually unrelated to this app—it was for one of our other apps. However, they still chose to leave a negative review on this one. We assisted the merchant back in 2022 related to this app and responded to every request. More recently, they reached out for help with a different app, and once again, we provided support and responded to every inquiry. However, the merchant did not reply, despite multiple follow-up emails from our team. To this day, we still haven't heard anything back and are always willing to help with any queries.
