Snappic ‑ Instagram Ads
by Snappic · launched
View in Shopify App Store ↗Reviews (29)
BEWARE: I canceled and they still continued to bill me. Dishonest company. I wouldn't trust them with downloading this app. Even after asking and seeing that the app was not used, they refused to issue a refund.
Developer reply ·
100000% delulu... Facts: Store forgot to uninstall and asked for a refund. We actually said OK when we didn't have to. We refunded her a month and then she turned around and gave this review. We have the receipts. We have a company wide policy of treating people the way that we'd like to be treated. Unfortunately not everyone does.
The Snappic platform is super user friendly and everyone on the Snappic team is super knowledgeable and helpful when we have questions. With Snappic they help you to understand what the heck is going on with ads and we feel confident our money is spending in the right place. They are always super quick to respond to emails when we have questions and even provide screen recordings of step by step processes when needed. We've worked with ad companies before who left us feeling like we didn't understand what the heck was happening. With Snappic, they walk you through it all. They are ready to help in any way they can. We have been working with Snappic for 4 months and would HIGHLY recommend!! <3
Working with Snappic has been an absolute pleasure! Their expertise and dedication have made a significant impact on our advertising efforts on Meta. Before partnering with them, we struggled to properly escalate our campaigns and achieve the growth we were aiming for. Snappic not only helped us overcome those challenges but also guided us through a successful year of scaling our business. Their team is professional, proactive, and truly understands the nuances of performance marketing. They consistently deliver innovative strategies tailored to our goals, and the results speak for themselves. A special shout-out to Ben, whose insights and support have been a game-changer for us. We couldn't be happier with their service and highly recommend them to anyone looking to elevate their advertising game. Thank you, Snappic, for being such a reliable partner!
We’ve tried many other agencies, but working with Snappic has been a game-changer! Their platform makes it incredibly easy to create ads and view performance data all in one place. The results have been amazing, and the process is seamless. A special shoutout to Ben from their team—his support and expertise have truly made all the difference. We have used them for over a year now and highly recommend!
Snappic is fantastic! Our sales are climbing every month, and I couldn't be happier with our decision to go on the growth plan. The platform is very easy to use, and the team has been absolutely amazing every step of the way.
We successfully set up and started running our ads with Snappic and Edwin and the team were all amazing. Although I ultimately didn’t move forward with their growth plan, my experience with this team was excellent from the start. Their customer service was outstanding every step of the way. When I couldn’t continue due to unrelated circumstances, they promptly issued a full refund. They are efficient, clear, and I’m confident they deliver results. I hope we can work together in the future. Best of luck!
We can’t say enough about the snapback app as well as the customer care team customer service is incredible. Everything is super fast very easy to use. We have seen fantastic increase in our ROAS everything about it is fantastic. Highly highly recommend this to anyone looking to streamline their business, and increase sales.!
I have used this app for 3 months and I signed up for their managed ad account service. The first month their results was around 3.0 roas (keeping mind that I was already at a 3.25-3.5 roas prior to working with them), the second month 2.5 and the last month dropped to 2.0 roas. After talking to my account manager they put the blame on everyone else but themselves. They even said that Meta had issues which resulted in 2 weeks of my ads performing 1.0-1.5 roas. I spoke to my Meta Ads Manager and they checked my ad history to see changes to my ads and my ads were not updated, they just reallocated my budget. Do not work with this company, I feel they just use their software run your ads which ultimately isn't what I paid for and receive horrible results.
Snappic and especially Ben are amazing. I have been working with Snappic for 3 months now and they were able to multiply our monthly sales by 5. The sales keep increasing each month. Ben manages the adds and adjust the budget every 2-3 days. I am so glad I chose to work with them!
So far I only have amazing things to say about the team members I have worked with so far. Nina has helped me detangle a Meta mess that has had my social down for months. I'm excited about next steps and getting everything up and running!
So far so great! Nina was so helpful with the setup of my account and explaining the next steps. I've heard amazing things about Snappic, so I'm really looking forward to starting this journey to increase my online sales.
Snappic has been a God send! My facebook account was shutdown and Snappic had it up and running in less than two days.I expect big things from our partnership and i am sure they will deliver.
I faced difficulty in completing my onboarding process because the service provider had concerns about my ads violating Meta's terms of service. Despite having successful ads with a 4X ROAS on Meta, they refused to provide their service. Additionally, they asked for my credit card information in case my ads did not run on my own account, which seemed suspicious. Overall, I found the experience to be a waste of my time.
Developer reply ·
If we don't believe that we can help, we will be honest and upfront about it. As a business, if you aren’t ok with handling a "no" or having people voice their honest opinion when trying to act in your best interest, please look elsewhere. We were upfront with this store that that in our experience they would experience difficulty advertising due to Facebook guidelines and that we would not be able to provide the support that they would likely need in case they ran into blocks due to their product. Thank you for giving us the opportunity to express our company values.
snappic is incredible! edwin spent so much time with me and i am such a small shop so it's obvious they care about the people behind our brands. SUPER great customer service!
LOVE Working with Snappic, best agency ever! the team is super supportive and knowledgeable. Highly recommended.
I would recommend Snappic and working with Nina. She's kind, super helpful and most importantly, responds quickly :)
Highly recommend them! Their customer service is extremely fast in replying and very helpful at all times.
Everyone is super helpful and they definitely want to help you succeed. I used this app for a few months but unfortunately did not see the results I was hoping for. My cost per acquisition was pretty high when you consider my overall average order value. You are also paying them a subscription fee per month. In order to 'unlock' a higher ad spend you have to pay a lot more money per month for their 'hypergrowth track'. I don't think this app was the right fit for me.
Emily was AMAZING. We had to do some last minute reconciliations on our business costs and we got all our documents from Snappic within an hour. Amazing
Very easy to set up self service ads, and Emily was super helpful getting things dialed in. Very promising ROAS so far!
just signed up to the trial and i a really looking forward to seeing we can use the ads effectively to increase our sales. i have full confidence we are going to see positive results
Edwin from Snappic walked me through our current ad efforts, pointing out some potential issue and where they can fill in the gaps. These guys really take the time. The platform is simplest ad setup I've seen yet, and I've tried them all. Overall this feels way more in line with our brand than some of the cheeseball PPC agencies are recommending.
We use SNAPPIC to amplify our reach to customers and improve sales - as a small, independent brand it is phenomenal to have the expertise and thoughtful customer service delivered by the SNAPPIC team. Our sales have increased beyond expectations! More importantly, it is the human element and truly outstanding customer service that has made all the difference. They are real people who are invested in our brand's success. Joining SNAPPIC is the best decision we have made this year!
I'm just reviewing the call and setup at the moment, which was very (very!) easy to do, the call wasn't salesy which is great as that's an instant no from me! I will review again once our ads have been running a little while.
Really friendly and helpful support. They made it so easy to set up. Wish I got started sooner with Snappic!
Just started using this app and love it so far. Since signing on, actually, even when I was just considering signing on and asking lots of questions, I've gotten nothing but top notch support. The app is beautiful, responsive, and also user-friendly. Excited to continue!
Awesome support very knowledgeable! Looking forward to start using the app and running some great ads with their support.
