RT: WhatsApp Chat Button
by RoarTheme · launched
View in Shopify App Store ↗Reviews (244)
I am not able to edit the WhatsApp information. have been trying to do so for but your system is not accepting and saving the change
Very bad description on how to install it on the page. Although I am a shopify developer, it took me over an hour to find that out. My advise: STOP focusing only sales that you can see in 1 window on 3 spaces, and create a easy to use (UX) for your customers. Then they will buy probably without pushing them like on a turkish bazar.
We installed the application a little more than 15 days ago and although it is easy to configure and it works, there was no way to enter the reports to see the number of clicks and conversations started, for that reason we leave only 2 stars
Developer reply ·
Hi there, First of all, we're very sorry to see you go, but we know the app may not work for everyone. Regarding your questions, unfortunately, you have to upgrade your plan to Premium to see the reports feature. Because your plan is Free, so you could not see the reports. https://app.screencast.com/n7IIA73xo0z1f I hope you understand! Again, I'm sorry for this inconvenience. Have a great day!
Although the app is installed, i can't log in to configure the app, always takes me to the add app screen. waste of time
Developer reply ·
Hello, I'm so sorry for this inconvenience :( But I think you can try with Chrome browser and the latest version. If you have more questions, please let me know. I would be glad to help you. Have a great day!
La app no Funciona en Reportes Cuando Se Solucionara? este inconveniente se paga y la verison Premium y no funciona del todo
Developer reply ·
Hi grandhome.mx, We're so sorry for your case :( Please help me submit a ticket to https://roartheme.ticksy.com/submit/#100010257, our support team will check it for you ASAP. Thank you so much!
