Spin Studio ‑ 360 Product Spin
by SpinStudio
View in Shopify App Store ↗Reviews (29)
I had a very positive experience with the girls (Karina, Nina, and Tetiana.) The response from them was always very fast, and everything was explained clearly in English. Communication was friendly, professional, and very pleasant. I will definitely continue using this app for other products in my store. Thank you very much for the great support!:)
Developer reply ·
Hi! Thank you so much for such a lovely review! 😊 It was truly a pleasure helping you, and I’m so glad you enjoyed your experience with our team. I’ll definitely share your kind words with Nina and Tetiana too. We’re looking forward to helping you with your other products as well, so whenever you need us, just drop us a message. We’re always around! Best, Karina | NexusMedia Support team
Kateryna helped us get back up and running with all our active products after a theme update had disabled the app. Very quick turn around & very communicative.
Developer reply ·
Hi, Thank you for taking the time to share your experience! 💙 We’re happy to hear that we could help get everything back up and running smoothly. We really appreciate your trust and kind words! 😊 Best, Kateryna | NexusMedia Product Team
Buena aplicación y soporte muy rápido para dar solución.
Developer reply ·
Hi, Thank you for your amazing feedback! 💙✨ We're so glad we could help you quickly and make your experience a positive one. Thanks for being with us, and don't hesitate to reach out if you ever need a hand! Best, Karina | NexusMedia Product team
Great experience using Spin Studio! The app works smoothly and the results look fantastic on our store. Big thanks to Karina and Alyona for their support — they were super helpful and quick to respond.
Developer reply ·
Hi, Thank you so much for the great feedback and warm words. It was a pleasure to assist you If you need any additional help or have questions, just contact our 24/7 support team. We are always here to assist you as soon as possible. Best regards, Dmytro | NexusMedia Product team
Great app and excellent customer service by Karina
Developer reply ·
Hi, Thanks for the review and kind words! Highly appreciate it! If you ever need additional help or have questions, just contact our 24/7 support team, and we'll do our best to assist you ASAP. Best regards, Dmytro | NexusMedia Product team
Excelente APP para integrar a tu sitio web y dar una experiencia de compra diferente. 100% Recomendable.
Developer reply ·
Hi, Thank you so much for the great feedback and recommendation. If you need any help or have questions, just contact our 24/7 support team. We are always nearby to assist you as soon as possible. Best regards, Dmytro | NexusMedia Product team
A very professional app development team! I’m truly grateful!
Developer reply ·
Hi, Thank you so much for your great feedback and warm words! Should you need additional help or have any questions, please get in touch with our 24/7 support team! We are always nearby to assist as soon as possible. Best regards, NexusMedia team.
Extraordinaria app con la que puedes destacar los productos en tu sitio web además el equipo de soporte te guía y ayuda en cada momento para poder integrarla y que disfrutes de sus beneficios. Increíble y estoy encantado 100% recomendables.
Developer reply ·
Hi, Thank you for the great feedback and kind words about our service and support! We truly appreciate it! Should you need additional help or have any questions, just contact our 24/7 support team, and we'll do our best to assist you as soon as possible. Best regards, The NexusMedia team.
super appli, l'équipe du service clients à pris mon porblème en main rapidmeent et maintenant tout fonctionne merci à vous.
Developer reply ·
Hi, Thank you so much for your feedback! It was a pleasure to assist you. Should you need additional help or have any questions, please get in touch with our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
Fast and effective support!
Developer reply ·
Hi there, Thank you for the feedback and kind words about our support! We are always nearby to assist you as soon as possible. If you need additional help, feel free to contact our 24/7 support team. Best regards, The NexusMedia team.
App and support is great!
Developer reply ·
Hi, Thank you for the great review! It was a pleasure to assist you! If you need additional help with SpinStudio, just contact our 24/7 support. We are always here to assist. Best regards, The NexusMedia team.
Top tier customer support. Super fast to respond and helpful.
Developer reply ·
Hi, Thank you for the great feedback! We highly appreciate your kind words! If you need additional help or have any questions, please contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
This app was incredibly easy to follow and finish. I had it running smoothly in practically no time. I highly suggest it for anyone wanting to enhance their online product showcase.
Developer reply ·
Hi, Thank you so much for the great feedback! We appreciate your recommendations - this is really important to us! Should you need any help with SpinStudio or any of our apps - feel free to contact our 24/7 support team! We are always here to assist you! Best regards, The NexusMedia team.
Just had to say that the 360 product spin is super simple to configure and use! App does everything as expect and the support team is insanely helpful. They respond so fast, good at solving issues and assisting on pretty much everything.
Developer reply ·
Hi, Thank you for your glowing review. We appreciate it, and we are also glad you are happy with the app and our services! If you need further help with SpinStudio or any of our apps, please get in touch with our 24/7 support team! Best regards, The NexusMedia team
Great customer Service
Developer reply ·
Hi, Thanks for the great feedback! We are doing our best to make you feel comfortable in our company! If you need further help with SpinStudio or any other of our apps, feel free to contact our 24/7 support team! We are always here to assist. Best regards, The NexusMedia team!
This app works amazing! Excellent work team. You nailed it.
Developer reply ·
Hello, Thanks for an excellent review! We truly appreciate it! Feel free to contact our 24/7 support team if you need any assistance. Best regards, The NexusMedia team.
Great APP, very simple with a fantastic support team.
Developer reply ·
Hey, Thanks for your kind words and excellent review! Appreciate the height value of the app. If you need any assistance, please get in touch with our 24/7 support team. Best regards, The NexusMedia team!
Have only been trialling this app but so far it has been a great experience and the customer service has been excellent. Will be looking into the paid subscriptions soon!
Developer reply ·
Hi, Thank you for the awesome feedback! Your warm words and recommendation mean a lot to us. Thanks! Feel free to contact our 24/7 support team if you need further assistance. Best regards, The SpinStudio team.
The Spin Studio team has been incredible in their customer service! They answer same day and do all they can to help you out with their product.
Beware, uninstall the app they will WIPE all your 360 spin data rendering months of work useless. We won't be back and will be asking Shopify for a full refund as they offered no support to resolve just excuses.
Developer reply ·
Hello, We really remove all the shop related data once you remove the app and cancel your subscription. Re-installation of the app that is actively used is pretty uncommon situation, but we'll definitely update the app to keep data for at least 1-2 days to avoid such issues. I truly apologize that we did not propose you to recover the data on your initial request. We have backups that we could use to recover data, but that's something developer should do manually for your shop, but takes takes some time. So in case you have just few images it's much faster to just upload them again - unfortunately, we did not realize you had so much data in the app. After your comment on app removal we proposed to recover your data, and we're still ready to do that if you'll decide to install our app back. We truly apologize for all the troubles caused. Best, SpinStudio team
Great app great customer service. I was building a brand new product page and couldn't figure out some coding problems and they helped me right away.
I've uninstalled the app because the app does not meet my expectation. However, I'd like to thank you for the customer support. When I contacted to the support, they replied in 24 hours every time. The app itself is great. If you are looking for the 360 spin images app. I recommend this.
App works great, easy to use and it's exactly what we needed. Also the support team is helpful and responds very quickly!
Great product. Awesome service. Incredible speed. If this application does not make your company shine, NOTHING will. Out of the box Spin Studio does EVERYTHING they claim and more. But, where these guys really stand apart from the rest is that they are always there- ALWAYS. They stand behind their product and if your needs are just a little out of the ordinary, they make sure YOUR requirements are met- that is special. No "one size fits all" with Spin Studio. No "take or it or leave it" with Spin Studio. While putting together the beta version of our site we contacted them and asked about using the application the way WE wanted to use it, and their answer was: NO PROBLEM. And, in fact, THEY did the coding for us and ironed out ALL the details- within hours of us sending in the request! Holy C*&$% Batman- that is service! Sound like hype? Give them a try and I promise you, you will be blown away. Thanks guys! Steven
I'll put it straight like this, i had a problem installing this in my custom theme, so i emailed them i didn't think i would get in contact with them because most developers take a very long time to get back at you, but these guys rock!, i emailed them and in couple of hours they emailed me back, stating that they received my email, and they quickly began setting up my store to work with the app. great people! and reliable! the communication has been constant and never a long wait to get back at you!!Great Feed back, awesome customer service and the best response time for getting in contact with me, I was very happy with them, and i plan on remaining a customer for a very long time!! the app works like a charm, the resolution of the rotating images are better that what I've seen out there, and it loads very fast so no worries, i tried it. I totally recommend anyone looking into 3D image rotations for their store to to get this app. CHEERS!!!! ;) ~TIM
