← Apps

SplitOrder

by Mercantile Apps · launched

View in Shopify App Store ↗

Reviews (39)

★★★★★
Shopify

SplitOrder saves our team a lot of time on manual labor needed to manage our drop ship vendor shipments. Allowing us to split the order into multiple orders allows us to automate our purchase orders to our vendors without needing our shipping team to separate the self-fulfilled from drop ship items in our WMS system. Jesse is extremely helpful and a creative problem solver who helped diagnose an issue with split orders and our returns portal. Such a HUGE help!

GoWesty · Over 1 year using the app
★★★★★
Shopify

FINALLY! A way for me to split line items that have been fulfilled but come back from 3rd party vendors as out of stock!

Mac Paper Supply · 9 months using the app
★★★★★
Shopify

Naturbummler · 10 days using the app
★★★★★
Shopify

The app works great. Splits the orders to the 3PLs we require. Easy to setup and good support.

Hannah and Henry USA · 3 months using the app
★★★★★
Shopify

★★★★★
Shopify

App worked great for our needs. We needed to split orders based on Location (two different countries) and it worked seamlessly and perfectly. The developer is very quick in replying to emails when support is needed. I recommend this app.

Veldskoen Shoes USA · 4 months using the app
★★★★★
Shopify

Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products. Hi Garden Answer, Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting?? As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.

Garden Answer · About 1 month using the app
★★★★★
Shopify

Very helpful support and a great app.

SpeedCubeShop · 6 days using the app
★★★★★
Shopify

SplitOrder is fantastic! It is the ONLY solution that was able to allow us to split orders into separate fulfillments and allowed us to purchase/print multiple labels for orders with two or more items. The fact that this isn't native Shopify functionality is shocking. Shopify needs to buy SplitOrder and make this part of the native experience. The customer support team is very responsive and helped us transition from purchasing labels through Shopify to ShipStation. I can't recommend SplitOrder enough!

Like Air · About 1 month using the app
★★★★★
Shopify

With multiple warehouse locations in the country, the SplitOrder app has made allocating items to a specific fulfillment warehouse easy. I love how this app allows you to split orders by product SKU, location, etc, or a combination of each feature. With this app, we're no longer limited to just one fulfillment location with all of our inventory. It reduces your shipping cost significantly and transit time to your customers.

Andover Audio · 10 months using the app
★★★★★
Shopify

LGND SUPPLY CO. · 3 months using the app
★★★★★
Shopify

This is the best app! Accurately splits orders based on various criteria. Easy to set up and the absolute best support of any app we use in our Shopify store. This app has saved us tons of labor and increased our efficiency ten-fold.

Hudson Valley Seed Company · Over 1 year using the app
★★★★★
Shopify

I would like to say that SplitOrder was the only app that could help us solve our use case and namely to split combined orders when immediate delivery + pre-order articles were bought together. We appreciate all the support we have got from Jesse, it made the setup so easy to grasp and ultimately, solve our problem. Thank you, we highly recommend your app!

fluwelcom · 7 days using the app
★★★★★
Shopify

We have a subscription service which customers purchase multiple boxes in one order that need to be split. Since Shopify doesn't have the option to split items in an order, we came across this app and it has been a huge help. Customer support is great as they helped to set up a service that would work for our business. Thanks!

SugarMuses® MidnightMuses™ · About 1 month using the app
★★★★★
Shopify

SplitOrder truly helps us when we were in a bind and out of options. The app was super easy to use, and it helped solve our problem. Their Customer Service team is so helpful and patient.

Le Prunier® · 14 days using the app
★★★★★
Shopify

SplitOrder does everything it claims to do -- splits orders based on any criteria you provide. Being able to split directly within ShipStation is a huge bonus. This has been a major time-saver for us. The support is incredible as well. Buy with confidence.

Shibumi Shade · 3 months using the app
★★★★★
Shopify

SplitOrder app is exactly what we needed. It's a pretty simple app with easy settings. We started doing splits manually at first to get familiar with the app and address any questions before we set everything to be automated. They were very responsive to our emails and we worked through any issues. We are now using the automated feature and it's been smooth sailing.

PromGirl.com · 12 months using the app
★★★★★
Shopify

We have done a lot of back & forth with the app Dev to perfectly fit our needs. Now it works like a charm and is part of our daily business routine. Thanks a lot!

Babykare · 6 months using the app
★★★★★
Shopify

I am a wholesaler and this order saves the day! Customer service is top notch. Once I got thru the first few orders and learned how to best set up for my business it has been a huge time saver.

Aubrey Adele · About 1 month using the app
★★★★★
Shopify

This app is exactly what we needed and simple enough that it doesn't overcomplicate things. We needed to split orders from pre-sale products so that we could fulfil pre-orders at a later date. After following the setup instructions myself, I tested it and it did exactly what we wanted with a few little extra handy features that i didn't realise I would want, but which made the whole app even better. Highly recommend!

PUPSTYLE · 6 days using the app
★★★★★
Shopify

The creators of SplitOrder are brilliant geniuses! They made it possible to streamline our business processes from manual to automated. We sell subscription and one-time boxes. These products often ship on different dates. One time boxes ship right away. Subscription products ship on a specific day each month. Orders with subscription and one time products need to be split into separate orders so they can be fulfilled at the right time. When I tested SplitOrder, it didn't originally split orders for our use case, so THEY BUILT THE FUNCTIONALITY! I was floored by the service they provided. Top notch! SplitOrder now works perfectly. Thank you, Jesse and team, for everything!

Bake Eat Love · 3 months using the app
★★★★★
Shopify

This app provided the solution we needed to split shipments in Shipstation so that each shipment only contained one SKU, saving our fulfillment team time from having to split shipments manually. Their support team was also very helpful with getting this setup properly!

PROUD SOURCE WATER · 4 months using the app
★★★★★
Shopify

Our store had several integrations that were going to be impacted by the deprecation of the Shopify fulfillment API. The SplitOrder app was almost the perfect solution to our problems. After contacting Mercantile Solutions, they were able to enhance the existing SplitOrder app to meet our requirements. Saving us a lot of time and money. Thanks for your help Mercantile Solutions!

Purina Animal Nutrition · 3 months using the app
★★★★★
Shopify

This app installed an issue I was experiencing with taking pre-orders. The app performs amazingly well for my needs and the team has been super quick to answer any questions. Definitely recommend!

Forged Flare® · 24 days using the app
★★★★★
Shopify

We use this app to split orders for fulfillment. The app works great for our needs. The team was so quick to respond and enable functionality into the app that would optimize our use case. Really appreciate the quick response and flexibility! Using this app will save us a lot of time and manual effort.

Droplette Inc. · About 1 month using the app
★★★★★
Shopify

The team really helped us out and put in the effort to help set everything up! We're now able to have all of our multiple orders split in the courier side to avoid having to manually process and the fulfill any orders. It's an absolutely amazing app and has given me more time to focus on other things in my day!

Beer Hug Australia · About 1 month using the app
★★★★★
Shopify

The instructions were easy to understand and implement on our Shopify store. Working well so far with ShipStation too!

McKenzie Seeds · 3 days using the app
★★★★★
Shopify

For over two years we have been wanting to have an app that split orders automatically for our pre-orders - Shipstation does not have this feature, though customers have been asking them for this for over a decade. I thought we were going to have to develop our own app, but I decided to check on the app store recently and found SplitOrder! The app is easy to install, and if I had any issue the customer service was quick to respond and help me get it installed! They even took an Idea that I had and implemented it immediately! Really great to finally have a solution to this problem.

My Adventure to Fit · 4 days using the app
★★★★★
Shopify

I used this app to split different types of Shopify line items into their own orders based on tags. For example: preorder products were split from non-preorder products into two orders. Order-level tags were created and a "-BACKORDER" suffix was added to the split order :). Might I add, this is all done instantly after an order gets placed and before other processes get involved which is very nice. I really like how the team was very quick to work with us to accomplish our individual needs. After months of use, I cannot complain about anything. Thank you!

Frozen Dessert Supplies · About 2 months using the app