SuperFaktúra • Integration
by Make It Easy! · launched
View in Shopify App Store ↗Reviews (33)
Oprava: Dobrá aplikácia a super komunikácia, ďakujem za rýchle riešenie nedostatkov :) Pôvodne: Super vec, pokiaľ nepotrebujete aby sa Vám prenasali aj telefonne cisla zakaznikov. Inak zbytocné, pretoze ak sa Vam automaticky vystavi faktura a vy potom rucne musite dopisovat telefonne cislo zakaznika do systemu Superfaktury, tak to je otravne. Plus, urcite by bolo super keby sa prenasali aj ID platieb, co je tiez velka pomoc pre identifikaciu uhrad pre uctovnicku.
Developer reply ·
Ďakujeme za spätnú väzbu — máte úplnú pravdu. Telefónne číslo zákazníka a ID platby momentálne naozaj neprenášame, ostatné údaje z objednávky áno. Obe veci sme si zapísali medzi úlohy a chceme ich doplniť. Hlavne pri ID platby to dáva veľký zmysel — párovanie úhrad pre účtovníčku je presne ten typ veci, ktorý by nemal robiť človek ručne. Vážime si, že ste si našli čas a napísali nám takto konkrétne. Ozveme sa Vám, keď to bude hotové, a dúfame, že z toho spravíme 5-hviezdičkový zážitok. 🌻 // Thanks for the feedback — you're completely right. The customer's phone number and the payment ID are the two fields we don't sync yet; everything else from the order does come across. We've added both to our to-do list and want to get them in. The payment ID especially makes a lot of sense — matching payments for your accountant is exactly the kind of thing nobody should be doing by hand. We really appreciate you taking the time to write this out so specifically. We'll get back to you once it's done, and hopefully we can turn this into a 5-star experience. 🌻
The app is simple to use and the setup was smooth without any unnecessary complications. The developer responded quickly and was very helpful in solving everything we needed.
Developer reply ·
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
great, last year the support was not good but this year they improved 100% and any issue gets resolved very quickly so kudos for that
Developer reply ·
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
For complex business use, I suggest adding a trigger for generating invoices and proforma invoices, in addition to the status, also by the payment method of the order. This would solve the omnichannel scenario when an e-shop order or Shopify POS order is paid in the store or upon pickup and generating invoices is not desired. Michal
Developer reply ·
Thanks a lot, Michal — this is really great feedback and a very relevant use case for more complex omnichannel setups. We are already working on improving this area, and adding payment-method-based conditions to document generation triggers is exactly the kind of flexibility we want to support. :)
Easy setup and excellent support. I definitely recommend it
Developer reply ·
Thank you so much for your kind words and recommendation! We’re really happy to hear that the setup felt easy and that you had a great experience with our support. We truly appreciate your support. 🌻
Developer reply ·
Thank you so much for sharing this — it really made our day. We’re so glad to hear everything is working nicely for you. And of course, if anything comes up, just message us anytime 😊😊😊
This app really simplifies the whole workflow of invoice creation and is flexible enough to acccommodate all sorts of scenarios.
Developer reply ·
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
UPDATE DECEMBER 2024: After contacting them, they were very helpful. They admitted their mistake and promised to provide all the missing invoices. I also received 6 months free as an apology, which I really appreciate. I hope this integration will now work as it should, and I can definitely recommend this app to everyone. ORIGINAL REVIEW 2*: After using this app for three months, I found out it doesn’t work correctly. Some of my orders didn’t transfer to Superfaktúra through the integration, which caused a lot of problems in my accounting. Now I have to spend days fixing everything manually, which is very frustrating. If I didn’t already have a yearly subscription to Superfaktúra, I would look for another solution. Customer support is also not that fast. The app has a good idea, but it caused me more trouble than help. I can only give it 2 stars because it broke my accounting system.
Developer reply ·
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused by the integration issues and the impact this has had on your accounting. Your feedback is invaluable, and we want to assure you that we take it seriously. We are already working on identifying and resolving any issues with the order transfer process to Superfaktúra to ensure this doesn’t happen again. If you could provide us with more details about the affected orders, we’ll do everything we can to assist you in correcting them as quickly as possible. Regarding our customer support response time, we’re sorry to hear that it didn’t meet your expectations. We are continually striving to improve our response speed and overall support quality. We truly appreciate your patience and understanding. Your insights help us improve, and we hope we can regain your trust by providing a better experience moving forward. Please feel free to reach out to us directly at [support contact email] so we can assist you further.
Super všetko funguje ako má :)
Developer reply ·
Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Všetko funguje ako má, prepojenie je super, ďakujeeem a odporúčam
Developer reply ·
Ďakujeme vám za krásnu spätnú väzbu! Veľmi nás teší, že vám všetko funguje podľa očakávaní. Ak by ste niečo potrebovali, sme tu vždy pre vás! 😊 // Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
Appka funguje bez problémov. Support vždy vynikajúci! Super!
Developer reply ·
Our pleasure to help you! :)) Thank you so much for your lovely feedback! We’re really happy to hear everything works well for you. If you ever need anything, we’re always here to help! 😊
UPDATED: The developers managed to solve the issue within a few days. I recommend it for store owners using Superfaktura. Thank you. The app works well overall and has a lot of potential, but there is one serious issue for merchants in Slovakia and the Czech Republic or elsewhere where COD is accepted. When an order is paid by Cash on Delivery, the invoice is generated with the order date instead of the delivery/payment date. This causes problems with VAT compliance and makes it very difficult to use for COD sales. Also it can be very time consuming to fix this manually. Support is also quite slow, which makes it harder to resolve these issues quickly. If the invoicing logic for COD could be adjusted to reflect the correct delivery/payment date, this app would be a great solution. I really hope the team addresses this, because otherwise the app is very solid.
Developer reply ·
Thank you very much for your detailed feedback — we really appreciate it. 🙏 You are absolutely right about the COD invoicing issue, and we’ve already started working on a fix for this with high priority. Our goal is to ensure invoices reflect the correct delivery/payment date for COD orders so that VAT compliance is handled properly without extra manual work. We’ll keep you updated as soon as the improvement is released. Thanks again for pointing this out — feedback like yours helps us make the app much better for everyone.
Developer reply ·
Our pleasure to help you! :))
Update April 2025: After reaching out to them, they were very helpful and responsive. They have begun developing a new POS integration feature for us, which was not previously part of their offering. Previous review: 3/5 stars Their app doesn't work with POS integration.
Developer reply ·
Currently, POS is not one of our features, but we plan to add it soon! 😊 I hope you'll reconsider once it's released. In the meantime, I'm happy to assist you with anything else.
I praise this excellent plugin, it is a great help in managing and sending invoices to customers. Also, the technical support is at a high level and always tries to help and guide.
Developer reply ·
Our pleasure to help you! :))
Good suport and great app
Developer reply ·
Our pleasure to help you! :))
Useful app and supportive team! We've been searching for a reliable SuperFaktura integration for years, and I believe we've finally found it. Fingers crossed that the collaboration with the Make it Easy team continues to go as smoothly as it has so far!
Developer reply ·
We are happy that you are here, and we appreciate your feedback! Let us know if you need any additional functions in the future!
App works great with Superfaktura. Very helpful support. If you want to use shopify with superfaktura it´s not better app.
Developer reply ·
We are happy that you are here, and we appreciate your feedback! Let us know if you need any additional functions in the future!
Finally public app which connect superfaktura and shopify! App is working just fine, installation takes about 3 minutes. I really appreciate amazing support from Bence and his team. Good job guys!
Developer reply ·
We are happy that you are here, and we appreciate your feedback! Let us know if you need any additional functions in the future!
Roky som čakal na jednoduchú aplikáciu, ktorá by zjednodušila prenos dát z objednávok v Shopify do SuperFaktúry. Táto apka automaticky prenáša údaje o zákazníkoch a detaily objednávok, vrátane cien a zľav, čím eliminuje potrebu ručného vytvárania faktúr a znižuje šancu na chyby. Jej použitie tiež prináša výraznú úsporu času. Nastavenie apky je vďaka jasným inštrukciám veľmi jednoduché a rýchle. Umožňuje napríklad aj explicitné určenie, pod ktorým čísleným radom sa má vytvoriť faktúra. V prvotných štádiach som narazil na menšie chybky, ale promptná podpora od vývojára ich vždy rýchlo vyriešila. Zhrnuté a podčiarknuté - konečne apka, ktorá ušetrí tony času prevádzkovateľom e-shopov pri tvorení faktúr.
Developer reply ·
Thank you, we are happy to support you!
