Sweet Analytics and Reporting
by Sweet Analytics · launched
View in Shopify App Store ↗Reviews (36)
Excellent support and insights, a very friendly and personable company that we're thrilled to be working with. Thank you!
I was one of the very first sweet analytics customers years ago and I can very highly recommend them as a 'point of truth' in what can be a landscape filled with contradictory information. They are both attentive and conscientious. I am looking forward to working on my growth model with them.
You need this App!! it connects a lot of data points seamlessly, the team bend over backwards to help with onboarding they get a lot of pain points retailers experience. also they have a growth model to help with setting KPI's. its very reasonably priced as well.
Absolutely brilliant actionable insights - the Growth Model is incredibly invaluable and it's really ensured we have clear KPIS to achieve the sales goals - with incredible visibility on all of the various levers we can and will pull to get there. I would highly recommend!
Had a brilliant free trial, the team were attentive and helpful with training and we went on to continue to use the platform.
Such a great app and support for start ups both financially and from a customer service perspective. Highly recommend
Excellent service and an extremely useful tool for analyzing the key metrics we need to grow our Shopify store
We've been using Sweet Analytics for our marketing reports and analytics, and it's been a lovely experience. The app gives us clear insights that help us understand our data better and make more informed decisions. The team behind it is genuinely knowledgeable and always so helpful when we reach out (shout out to Katy). It's nice to work with people who really know their stuff and care about helping their customers succeed. Would definitely recommend to other businesses looking for reliable marketing analytics.
Sweet Analytics offer a clear way to understand how an ecommerce business is performing across all channels and is a huge time saver to provide a blended overview of marketing results.
Sweet Analytics has been a game-changer for our business. The platform gives us clear, actionable insights across our Shopify stores, helping drive our performance whilst forecasting future goals. What truly sets Sweet apart is the team - supportive, knowledgeable, and genuinely invested in our success. Highly recommended.
One of the best apps I have come across for managing an ecommerce business backed up by a team who really know their stuff. They are making a huge impact on our business. 100% sign up for this app.
I have been incredibly impressed with the level of data in Sweet's dashboard and the ease of which you can use it to maximise reporting, segmentation and growth opps. The support from Pratharna and team has been nothing short of exceptional.
Sweet has been brilliant. We really enjoy using the tools that the app provides to keep us on track from both a marketing and financial perspective. From the induction to the ongoing relationship, Sweet has been set up and is managed by a team of outstanding retailers who genuinely care about their customers success. A very unusual and special combination. Thank you Sweet and look forward to continuing to grow the relationship!
Having Sweet is like having an extra employee who gives me instant access to the analytics and performance data we really need but for a much lower cost. We especially like the live Direct Marketing results so we can analyse catalogue performance without having to wait 6 weeks for a matchback.
Brilliant addition to our dashboard for modelling our growth and making sure our forecast is on track. Katy and Oliver were brilliant help in setting up our dashbaord and helped guide our growth.
great analytics platform with micro and macro levels of information available to find quickly and easily, plus extremely detailed customer segmentation that you can then apply to reports. very useful
The dashboard is so easy to use and the team are amazing to work with. They really know their stuff and help you get under the skin of what's working and what isn't, deeper understanding of your cohorts and also provide invaluable guidance around growth strategy.
Sweet is my best kept secret. Amazing people to work with. Oliver, Katy and Jo are all fantastic and can't do more for you. The growth model has changed the way we do business.
The regular support from the excellent team at Sweet Analytics is very helpful for our business (Rock & Ruddle Hairbrushes) in a myriad of ways: learning about and understanding key metrics to measure the effectiveness of our marketing, advice on creation of our marketing strategy, implementation of our advertising and communication strategy including assisting with creative work. The Sweet team also connect us with many valuable sources of information that relate to our business including social media expertise and ways to optimise our advertising reach.
We've found Sweet Analytics to be extremely valuable in enhancing our marketing performance. Their support is outstanding and highly recommend!
The support of Sweet Analytics has been invaluable with tracking the growth of our family run and global reaching brand. The Sweet dashboard has been integral for monitoring our data and forecasting future resources across our multiple Shopify stores. We have experienced an incredibly supportive team since day one and highly recommend the service to any brands looking to maximize their potential with their data.
Very happy to recommend Sweet's services which have supported us for 5 years as we have grown our e-commerce business. I am new to the app but hopefully it will match their service to date.
Sweet Analytics is an integral part of our tech stack. For a complex merchant, where Shopify's reporting falls short (we don't use it at all), Sweet Analytics provides us with insights, and data we can trust. We've worked with Sweet since day one, famously "client No. 2". The whole team are experts in their field, really know their stuff and a pleasure to work with. I would highly recommend Sweet to anyone who needs to make sense of the numbers and needs a trusted partner to do the heavy lifting.
Sweet Analytics has been incredibly useful for us, greatly improving our marketing performance over the last twelve months. And the support is excellent too. Very much recommended.
The Sweet system is truly excellent, and we rely on it religiously. It provides a wealth of data, but you can start with what you need and gradually explore more as your confidence grows. However, what truly sets Sweet apart is the people. When we faced significant challenges last year, their support was invaluable. Oliver, Katy, and the team checked in regularly, offering guidance and reassurance every step of the way. Their dedication made a real difference, and we can't recommend them highly enough.
For an SME with a relatively small team Sweet saves us so much time and really enables you to drill down to what really matters in an easy to view visual forms. You open the dashboards and it is there. Primarily the unit economics of if you are making money on a day by day live basis. An accurate first time CAC cost without having to run a load of different reports across Shopify, Meta, Google, Affilite and any other channel you use - and ultimately does it fit into your growth aspirations for the year which you set in a growth model which auto segments customers and shows predicted behaviour. I will also give a shout out to Katy and the wider team as training & help is top notch. You have a specific query, a function you don't understand and they give a responsive, personal service.
Sweet's app provides outstanding data for us on customer cohorts that we can use for analysis and action.
An incredibly insightful and intuitive platform. The real-time data has been invaluable, especially for sharing key metrics during our fundraising process. Beyond the software itself, the support team is exceptional—always willing to answer questions and help me, a layman, navigate the complexities of D2C with ease. Highly recommend!
I use this just about every day to check on performance and progress. The additional sessions with the Sweet team getting under the skin of our business and where we're tracking on e.g. AOV and CLV has been invaluable and had led us to making different strategic choices as a business. Two small issues 1) occasionally glitches/pauses so the data doesn't come thru (but this is usually quickly resolved) and 2) I'm sure there is way greater functionality than I know how to use/have time for - but the longer I use it, the more proficient I get. Overall highly recommended.
Sweet Analytics is uniquely a Growth Data Platform that plays a crucial role in harnessing real-time data to scale businesses sustainably and profitably. It underpins major business decisions to build operational leverage, reduce risk, enhance customer experiences, and improve marketing performance.
Such a powerful tool for getting into the detail of your customer data. Amazing customer support and an invaluable app to help boost sales.
We use this app for comprehensive data analyses and it has completely changed the way we do our marketing. It has enabled us to adopt a truly data-driven approach to digital marketing with in-depth insights into real customer data. Highly recommended for all e-commerce stores looking to grow.