TR: Auto Tag Orders, Customers
by LiteSky LLC · launched
View in Shopify App Store ↗Reviews (34)
Hello, is there a customer service email? pleas, send me hello: marketing.annaprata@gmail.com
Update: I've been using the app for almost 2 years and couldn't be happier. It works flawlessly, and Nick has always been super helpful in setting up more complex use cases. Highly recommended.Thank you, team! Brilliant app! Straight-forward, simple yet powerful. Also superb customer support, Kets helped me setting up a specific use case in no time :) I would definitely recommend the app!
Perfect for importing tags to orders via a CSV file. Saved me over an hour of data entry per week!!
Super responsive customer service and created a custom rule that really helped our store. Thank you!
Great little app. Had an issue with one of the tags not working properly. Turned out it was user error and Kets over at TagRobot created a new script that works perfectly for my need.
Does what is says and MORE +++ I highly recommend this app to anyone that wants to tag orders or customers with product titles or something else. I also contacted the support team to help tag past orders and the guys there were amazing and assisted me with this request as well. Cheers!!!
The app did what I needed it to do, and customer service was prompt and helpful. I use this on multiple stores.
The customer support team are second to none. Kets was incredibly helpful setting up our account & creating additional tagging rules for us based on some unique requirements. The app itself has all the functionality you want for order & customer tags & is very straightforward to use. Would recommend this app to anyone.
Simple and easy to use. I needed a new rule and they were very quick to code it for me - thanks again!
Great app, very easy, and the historic tagging feature is so useful. Kets was super helpful when we had questions or configuration queries. Using the Pro version, thx!
TagRobot works GREAT! They answer questions and it is SUPER easy to use. We use it to "tag" our retail customers from our website as we have both retail and wholesale customers on our website. We wanted the customers tagged so that we could easily send out emails to our customers using the Shopify Marketing emails. It works GREAT!! It was easy to implement and SAVES US TIME! We use A LOT of apps and this developer is the MOST responsive! 10 STARS!
This app is straightforward and simple to use. The import function to add or remove tags are useful as well. Support is extremely fast and helpful
TagRobot is an amazing app. It does exactly what it says it does. In addition, when I needed an upgrade it was done while the developer was on vacation. Also, done free of charge and all of you are now enjoying the upgrade.
Great app, does what it says, easy to setup and easy to use. Fantastic customer support. Highly recommended TagRobot!
Great app which helps us with Marketing Automation. Awesome customer service to tackle our specific needs.
Very useful tool to help segment lists through automated tags. Easy to set up and tons of options to trigger tagging.
We were looking for an app to replace Shopify Flows that will help us tag customers based on their orders. This app indeed fulfills our requirements and provides us with just the solutions we needed. It is also very simple to use when selecting which triggers to use and when it should apply. Customer support was amazing -- speedy response time and helpful all the way!
This app helps a lot with our order management. The team is really great at giving the best service to us. We really like this app, very easy to use & navigate.
Does EXACTLY what it says...very well. There is almost every possible option for tagging. And if you don't see what you need, a quick email to support will get that option added quickly. I needed help with tagging for a specific rule type and they had it added in a matter of hours. Can't say enough good things about these guys!
We have used tag robot since our inception, it has provided a quick and easy solution to our shops needs... Better than that we requested a small tweak and solution as an option, they turned it around in days.. Great service!
Been using this for a while - it's simple to apply and helpful for us to track orders and draw attention to more complex ones. Key though is when there have been occasional problems, Kets has been speedy and very helpful in resolving them.
Really great developer response time. Built a custom addition for us to track subscription orders vs non subscription orders.
I use this application for some specific requests from our company. I am missing a simple rule that I did not find in other plugins either. I simply asked TagRobot technical department to develop it for us. To my great surprise, it was accepted and in a few days, it was done. We tested it - it works perfectly. The functionality was - adding a specific tag to new registrants depending on the domain name of emails. I continue to work with them and ... thank you very much for helping us.
A great app, I use it to tag products to send to mailchimp so I can automate tailored emails depending on which product was sold.
I have been using ReConvert for nearly a year to offer coupons and upsells when folks check out. The problem was that I DID NOT want to give deep discounts to folks who had already bought Product X. TagRobot to the rescue by automatically tagging customers who bought Product X, then ReConvert checks to see if that tag is there before offering a discount. It's a little "swiss army knife" kind of app that automatically tags and segments your customers based on a bunch of things to help you do cool things to your Shopify store that actually move the needle and make you money. I would highly recommend TagRobot and Kets (the owner) is very responsive and friendly.
This app is so easy to use, the rules for tagging are so easy and logical. But it only works 50% of the time and the support provided is basically non-existent. If the app worked it would be the perfect tagging app. But at this stage, I cannot recommend it. So disappointing.
Developer reply ·
I'm sorry for the inconsistency you experienced with Tag Robot, App is now under a new developer and has been improved significantly to avoid any such issues, also now you can expect a very fast response to your support requests!
I think this is the app for me? but I can't download anything. It says unauthorized. bummer... I'm reading they are fixing the problem. I hope this happens soon as manually entering tags is getting tiring...
Developer reply ·
Thank you for your patience. We believe we have all the issues resolved and if you could please try installing again we would greatly appreciate it. Thanks! Matt
Hello, it was working so far but for any reasons, it's not working anymore. I have to refresh to see the wanted tag in new orders.. Do you have any idea ? Best regards
Developer reply ·
Hi, Thank you for writing in, we are aware of the issue and our developers are working as quickly as possible to resolve it. As you correctly noted rules still run when triggered manually, and we anticipate them running automatically again no later than the end of this week. Thank you again and again my sincere apologies. Matt
Apparently, the app is broken. Tried to install this app. The "free" version would not activate. So I decided to try the $5 a month paid version. That version would not activate either. So I deleted it. But, I still got charged $5 for nothing. -- UPDATE: Since the developer responded promptly and proactively, I've adjusted my review from 1 star to 3 stars. --
Developer reply ·
We are aware that some installs are not working and our developers are working to fix the issue as quickly as possible. I'm sorry shopify charged you incorrectly for the incomplete installation and we will of course reach out to them to get you refunded.
I use this app to help automatically tag customers and orders based on custom rules. Such a time saver for our marketing and fulfillment departments. Love it!
I've been using TagRobot for about 4 months now. I use it to automatically tag orders based upon customer tags. It works great!! Simple and easy to use yet has lots of flexibility.
I needed to do some additional tagging based on product purchases. I tried a number of other apps, but found this the simplest one, and also loved that when I had a support query for something a little outside the product's scope, the developers replied and enabled me to do what I needed within a couple of days. Highly recommended.
This app is great for tagging orders and customers. We use this app to tag and segment our customers into groups for targeted email blasts. Developer responds quickly to emails. Would highly recommend!