Transdirect Shipping

The app is working fine, but the process for approving shipping labels is not satisfactory. I have already completed the agreement confirming that I will not send dangerous goods when making bookings. However, my shipments are still flagged for manual approval every time, and your back office team emails me asking me to “PLEASE EXPLAIN!” before approving the labels. I sell power tools without batteries (tool skins only), which do not contain batteries. This repeated manual verification is unnecessarily delaying my shipments and parcel pickups. I have already accepted the Terms of Service when making bookings, which is a legal agreement. I do not understand why this agreement is not sufficient and why every booking requires further manual verification.

what is the worst company in AUstralia? is it Jetstar or it it Transdirect? hard to choose.

Over all the Transdirect platform is very good I can give 5 star to that but this app if I review, I can not go anything above 1 star. App is not working at all. It is useless in integrating to the transdirect account. I wish they will fix the app integration issues soon.

App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!

Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets.