File Upload by Uploadery

Great

update the description, you know why.

No free plan actually available

There's no FREE plan! When I add this to Shopify it automatically wants me to approve the "Uploadery Professional" for $9.99. No other option available.

Linking to certain products doesn't always work.

raised an request one month ago. Didn’t received any reply or any resolution. Customer are uploading the files, But inn the uploadery, the files is not showing. It's trash.

I'm having trouble getting it to work on Shopify

Great!

Great customer service ! I'm not very good with coding but their team was able to customize the appearance of the upload button for me and it only took 5 minutes through the chat!

Very good service

somewhat difficult if you're not tech saavy

Very bad customer service. Nobody helped me and i uninstall the app. If you need help good luck.............

needed an app where i can have different sets of uploads for different products, what i have been using has been good but doesnt have this function, easy to set up, little glitch on my browser which made it appear to not be working but support was almost immediate and glitch was my end not the app so all good, highly recommended

Honestly my rating is 6 out of 5 stars! This app is extremely user friendly both for the seller and the customer. the sales of my custom products have gone up since i don't have to deal with the confusion of customers emailing images. Customer service is amazing. They have very quick response time. They helped me through the set up the uploadery app for my product. I've also reached out about how to change settings and they have been very quick and informative with the responses. Before finding Uploadery I was quoted $100 from a person on Fiverr to do the same thing. I can't say enough about Uploadery and the customer service.

Simple and does what I need! Don't hesitate to contact support for help. They were excellent and very responsive.

Great customers service attached with this app. Help installing code was easy and very helpful.

Good app

Now I don't know well about this app

Easy to use!

I was concerned at first, but we got it done. I also learned something.

not user friendly

works good. Have to pay attention when wanting a text box.

So far, so good! Thank you!

I dont effing know yet so stop it

had a issue and was solved with in 12 hours epic service

The app works great and fast for uploading pictures by clients. The team members have good communication and are super fast to reply to emails, they helped me set up the app when I had few troubles and now it looks great! very happy with the service.

Great app and customer service was available almost immediately. Jordin helped answer all my questions and solved the issues I was facing.

Game changer of an app to boost our store revenue with upsells. The live chat team are unbelievably helpful and go the extra mile. Trust me, it matters when you're a complete novice in web design and development! 100% recommend.

I installed this app about 3 years ago and recently updated my theme and for some reason it didn't installed my apps. I reached out to them and they fixed my issue in minutes. I cannot recommend enough. Love this app and their costumer service. Thank you team!

good

Absolutely brilliant. Contacted them at 10pm and the following day everything was updated as requested. They arranged my website so that customers can see what they are uploading and preview. Fab service !

Best customer service ever! Perfectly helpful and the app never glitches

Don't make the same mistake I made going with this app over the countless others that are sooooo much better then this and less expensive. I made the costly mistake of trusting this app for my store and had countless option sets which took a long time to set up. 1st off, they lack the functionality to edit your order in the cart which literally every OTHER options app offers and they charge you extra if you want to allow customers to upload their files which is a basic functionality for other options apps. The biggest issue I have with this app is the lack of support and transparency. There was recent an update with shopify that made this app not function properly, but they decided to not tell their users. This ended up costing me $1000's of dollars in sales since customers couldn't even add to their cart, the only reason i knew was because i started to get customer complaints. When i reached out to them, they ended up saying that it was due to shopify making an update and that they weren't able to do anything about it. I reached out to shopify, and they did confirm that they performed an update to their api's which is common but that all apps are made aware of any type of updates weeks or months in advance so they can properly update their apps to not have any issues. The fact that infinite options has as many downloads as they have you would expect them to at least tell you that they will not be able to function the way they were, but no they decided to omit that information and just wait until users noticed. Their support team is literally a joke, if you're reading this go check out all the other options like hulk, globo, avis, and various others that are less expensive but offer wayyyy better functionality, the difference is not even close. I wish i would have never installed this app and saved myself the countless hours of having to migrate to a different app, let alone the thousands of dollars that this app ended costing me by not working as it should've. I hope that my post helps at least 1 person not make the same mistake that i made and chooses to offer their product options with an actual reliable app.

Customer support is amazing. The install team was able to make several updates for me within hours of my request. Having file upload saves us so much time

This is by far the best custom upload app I have used. Even with a custom theme, their documentation is clear and easy to implement. Had this set up in 10 minutes and working like a charm!

Customer support is support. They are quick and will do whatever they can to resolve your issues.

Amazing app, and customer service! My customers are easily able to upload a photo to customize their product. Emily Fladager was a pleasure to communicate with as well, I enjoyed working with her.

This has helped increase my sales 50%!! Customers are more likely to buy if they have a way of uploading their photos themselves.

We had been using another app for years. However when we switched to a Shopify 2.0 theme in January, that app became a problem and stopped working with the new theme. I was beginning to worry this was going to be an ongoing issue. When I found this app I took the chance to install it. That process was super easy...in fact so easy I thought I had surely messed it up! Tried the app and it works like a charm! We are really thrilled. The customer service reached out to us almost immediately and offered to double check our installation for us. They did so and said all looked well. I was really impressed that they reached out unsolicited. Great experience all around!

Not only has the app been critical for my business, but the customer support team has been amazing! You don't be disappointed with this app download!

The ShopPad team is responsive, nice, sincern and proactive! They helped me verify the app was compatible with Shopify 2.0 and even cleaned up my older code and made my site run even faster. I cant say enough great things about this team.

I use this app to help customers to upload pics that they want to use for one of my products. Thanks!!

THIS APP IS A MUST HAVE FOR UPLOADS FROM YOUR CUSTOMERS! Many thanks to the Team that helped us for a smooth onboarding and immediate help in any Questions and Issues when implementing! Quick and easy!

great customer service - solved my issue and also provided a good solution going forward. Quick and easy installation too.

Not only does this app work with awesomeness. The support team goes above and beyond when you need them most!

No me gustó porque no la pude hacer funcionar con el template Debutify. Sin embargo me cobraron por algo que no usé. El hecho de que no se auto instale y haya que instalar con código, es molesto y poco viable.

I thought this would show a sample on the product it only shows image below the upload button so I might as well stay with my first option

I would absolutely recommend this app. It works better than expected and customer service goes above and beyond to help you if/when you need help.

I use this app to help customers show me what they would want on their custom items. When I first downloaded it I was extremely overwhelmed and uninstalled it. A team member reached out to me and offered to help set it up on my site. They set it up and even offered to put it on the items that I needed it for. I would recommend this app to everyone who is in need of images to be uploaded!!