Koala Upsell Free Gift & BOGO
by ProfitKoala · launched
View in Shopify App Store ↗Reviews (386)
Fantastic support and amazing app. Highly recommended.
So far everything is amazing, customer service is great and being able to use rules in the gift setion s perfect! Exactly what i was looking for :)
Developer reply ·
We’re so glad Koala is exactly what you were looking for! Thank you for your review. 🎁
Max was fantastic - super speedy to respond to my message for help and made the whole troubleshooting process easy. Really impressed with the customer service
love this app! It has so many capabilities, looks great on our websites and the customer service is always A++
Developer reply ·
So glad you're loving Koala! 🥰 Thanks for the kind words about the app and our support team! 🏆
Super fin app og især hurtig support og hjælp er vigtig for os. Tak til blandt andet Gyte og Peter - de svarer hurtigt.
Developer reply ·
Tusind tak! Vi er glade for, at I er tilfredse med Koala og vores support. 💚
Outstanding support guys, thank you
Developer reply ·
Thanks for the amazing feedback! So glad we could provide the support you needed. 🤗
Support exceptional. Really love how simple this app is to use
Developer reply ·
We're so glad to hear you're enjoying how simple and easy Koala is to use! 🙌 Thank you for the kind words and for your support. 💚
Perfect app with an amazing support team—very helpful and quick to respond. Thank you for the excellent support!
Developer reply ·
Thank you for the kind words. We're so glad we could help! 🤩
We have had a really great experience with Koala Gifts. The app is easy to use, works reliably, and makes it incredibly simple for us to automatically add free gifts to our customers’ orders. Even though we only use a small part of all the features the app offers, it does exactly what we need it to do and saves our team time in our daily order handling. The support and service from the Koala team have also been excellent. They are friendly, helpful, and genuinely seem to care about their customers. A very well-built Shopify app that we are happy to recommend to other store owners!
Developer reply ·
We really appreciate you taking the time to write this. 😊 It truly means a lot to us. Thank you! 💚
Easy to use and very effective
Developer reply ·
So glad it's working well for you. Thank you! ⭐
Great app with brilliant support. Petar was a great help
Developer reply ·
Thank you for the kind words! We're glad Petar could help and that you're enjoying the app :)
The Koala team have always been quick to respond and Alina was a great help in navigating USD and CAD currency challenges we were having.
Developer reply ·
Thank you for the wonderful review! 🌟 We're happy to hear Alina was able to assist with your currency setup. Don't hesitate to reach out if there's anything else we can help with.
Estuve buscando por mucho tiempo una app que hiciera lo que hace Koala. La verdad es que no es barata pero si muy util, claramente no es 100% adaptada a la tienda y hay que ajustarse un poco pero funciona perfecto. La verdad es que vale la pena por experiencia a cliente y tambien para tener en el pedido los productos de los packs, para hacer descuentos, regalos a nuestros clientes. Yo personalmente soy muy exigente con el estilo (diseño, colores, fuentes, imagenes) por lo que uso poco el upselling pero me encanta el funcionamiento. La razón por la que lo sigo pagando es para cargar los productos que regalamos en nuestra facturación y que se descuenten de inventario y salgan de bodega correctamente. Gracias! Ah, y el soporte responde a tiempo, que es muy necesario.
Developer reply ·
¡Muchas gracias por tu reseña de 5 estrellas! 😊 Nos alegra saber que Koala te ayuda a gestionar ofertas, packs y productos de regalo de forma eficiente. También agradecemos mucho tus amables palabras sobre nuestro equipo de soporte. ¡Gracias por tu confianza y apoyo!
Ik wordt altijd heel snel en goed geholpen
Developer reply ·
Bedankt voor je review! 😊 Fijn om te horen dat je altijd snel en goed geholpen wordt. We waarderen je support!
Great app and incredibly easy to use. It’s been the best solution we've found for creating different gift offers and promotions. The setup is simple, the features work exactly as expected, and it integrates seamlessly with our store.
Developer reply ·
Hello, Thank you for the great review! We’re thrilled to hear the app has been the best solution for your gift offers and promotions :)
Developer reply ·
Thank you so much for the 5-star review! We truly appreciate your support !
Guter und geduldiger Support von Alina, die App ist einfach und verständlich zu bedienen.
Developer reply ·
Vielen Dank für die tolle Bewertung! 😊 Es freut uns sehr, dass Alina dir geduldig weiterhelfen konnte und dass die App einfach und verständlich zu bedienen ist
We use Koala Upsells & Gifts across our multiple international stores (Global, Germany, and Canada). The app is highly effective and has been a great contributor to our sales growth. Beyond the product itself, I am extremely impressed with their support team. They are responsive, professional, and very understanding when it comes to managing multi-store accounts. It’s rare to find a team that genuinely works with you to streamline operations and ensure fair pricing across all your sites. Highly recommended for any brand looking to scale their e-commerce business efficiently!
Developer reply ·
Thank you so much for the 5 stars! Your support means a lot to us :)
Developer reply ·
Thank you so much for the 5 stars! Your support means a lot to us :)
Great app!
Developer reply ·
Thank you for the 5 stars! We’re so glad you’re enjoying the app :)
非常实用并美观,客服人员的回复也很及时
Developer reply ·
非常感谢您的好评!😊 很高兴您觉得应用实用又美观,也感谢您对客服回复速度的认可
Resolvieron todas mis dudas
Developer reply ·
¡Muchas gracias por tu reseña! 😊 Nos alegra saber que pudimos resolver todas tus dudas 🚀
I was looking for an app that would let me target the free gift based on a customer tag. 1. I add a free gift via a pop-up in the cart if a customer did NOT have that tag. 2. I add a different gift if they do have that tag, and automatically place it in the cart, with a three second notification that it was added. This was surprisingly hard to do with many apps and make it look good to site visitors. Koala has room to improve in terms of giving me flexibility to do better design, but on balance, I'm loving it so far. It gives me 90% of what I need. Max in customer support was very helpful. I also get the feeling that they take seriously customer requests so I'm optimistic that we'll see some further improvements down the road
Developer reply ·
Thank you so much for the detailed feedback! We appreciate your honest thoughts about design flexibility — feedback like this helps us improve the app further. :)
素晴らしいサポートでした。
Developer reply ·
素晴らしいレビューと5つ星をありがとうございます!サポートにご満足いただけてとても嬉しいです
Even though I’m not a Pro user, I can easily use Koala and set up advanced campaigns. It’s great that I don’t need to contact support or anyone else for this. Thank you
Developer reply ·
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Koala makes it easy for you to set up advanced campaigns on your own. Making the app intuitive and easy to use is exactly what we aim for. We truly appreciate your support 😊
Bonne appli, facile à utiliser et performante
Developer reply ·
Merci beaucoup pour votre avis 5 étoiles ! 😊 Nous sommes ravis que l’application vous plaise et qu’elle soit facile à utiliser et performante.
Best up-stell app I've come across thus far. Great pricing considering all the options.
Developer reply ·
Thank you so much for the great feedback and 5 stars! We’re really happy to hear you’re enjoying the app and finding value in the pricing and features 😊
Great app and helpful support
Developer reply ·
Thank you for your review! 😊 We’re glad you’re enjoying the app and our support. — The ProfitKoala Team
Assistance always at the top ! App is easy to install and very intuitive and if you have any problem, assistance is always available. Special thanks to Alina
Developer reply ·
Thank you so much for your kind words! 😊 We’re glad you find the app easy to use and our support helpful. — The ProfitKoala Team
Great app, loving my trial
Developer reply ·
Thanks for your review! 😊 Glad you’re enjoying the trial. We’re always aiming for a 5-star experience—feel free to reach out if we can help in any way! — The ProfitKoala Team
Me gustó mucho la app, mucha gente me habló muy bien de ellos. Tienen una excelente atención al cliente y me ayudaron a configurar todo en base a las necesidades de mi tienda.
Developer reply ·
¡Muchas gracias por tu reseña! Nos alegra saber que te gustó la app y que nuestro equipo pudo ayudarte a configurarla según las necesidades de tu tienda. 😊
Muy buena aplicación, muy precisa y efectiva. El servicio al cliente siempre responde rápido y te ayudan a resolver tus dudas cuando tienes una necesidad específica y no sabes cómo crear la regla. El equipo de Koala siempre nos ha ayudado como e-commerce, app 100% recomendada, la uso desde que estaba en fase beta.
Developer reply ·
¡Muchas gracias por tu excelente reseña! Nos alegra saber que la app y nuestro equipo de soporte han sido útiles para tu e-commerce desde la beta. Apreciamos mucho tu recomendación. 😊
Best GWP App and I tried many!
Developer reply ·
Hi there, Thank you so much! We’re thrilled to hear you think it’s the best GWP app! 🌟 Koala Gift Team
Really responsive support. All good so far!
Developer reply ·
Thank you! We’re glad our support has been helpful and everything is going well so far. 😊 Koala Gift Team
Great App, great support (although I wish their chat widget actually recorded previous chat threads). I had issues with how my widget looked and they fixed it for me within days. Really good upsell App for the price
Developer reply ·
Hello there, Thank you for your detailed feedback! We’re glad we could help fix your widget quickly and that you’re enjoying the upsell app. :) Koala Gift Team
Great app and super helpful customer service!
Developer reply ·
Thank you! We’re glad you’re enjoying the app and our support. 😊 Koala Gift Team
The free products was so easy to setup and works like it should. Best app for free products
Developer reply ·
Thank you! We’re happy to hear the free products feature was easy to set up and is working perfectly for you. 🌟
Alina super helpful for setting up.
Developer reply ·
Hello, Thank you! :) Koala Gift Team
Applicazione facile ed intuitiva. Assistenza sempre pronta e attiva per risolvere qualsiasi tipo di problematica.
Developer reply ·
Hello, Thank you for your review. We are keen on improving our free application. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team
The first impression is very positive and the support (Max!) is extremely helpful – with this app, someone really put a lot of thought into it!
Super App. Einfach Erstellung und gute Anpassungsmöglichkeiten. Der kostenlose Check des Angebots ist echt klasse. Freundlicher Kundenservice.
I have tried a few different Free Gift with Purchase apps for Shopify and Koala by far is the more intuitive to use! Highly recommend!
Very good app, everyting is working properly, also very good customer service! thank you!
I Love this app and keep finding new ways to use it. It has definitely increased my orders and order minimum $ spend. My customers look forward to all the freebies. Louie in customer service was a huge help too.
Really fast and convenient support by Gyte. Helped me with a problem - and also had a nice idea to optimize my product page even more. Very good app and support!
Koala has been great in getting us set up on our store before BFCM.
We tried several other apps, but Koala was the first to meet our needs for customer tags and the criteria we were looking to achieve. They provided outstanding customer service, Max in particular. He was competent, capable, and quick to resolve issues.
Excellent service, quick response, and the app does exactly what I expected on product variations.
La aplicación es realmente fácil de configurar y usar, incluso si no tienes mucha experiencia previa, hacen que todo el proceso sea mucho más cómodo y práctico. Además, el equipo de soporte es excepcionalmente amable y atento. Es genial poder recibir respuestas rápidas en nuestro propio idioma, lo que hace que cualquier duda o problema se resuelva sin complicaciones. Se nota que se preocupan de verdad por los usuarios y eso se agradece muchísimo. En general, una app muy recomendable: combina funcionalidad, facilidad de uso y un soporte al cliente de primera. ¡Estoy muy contento con la experiencia y nuestros clientes también la disfrutan mucho!