Store FAQs :Support Automation

Really impressed with this app Uttik was easy to set up and started creating useful FAQs almost immediately. The AI does a great job pulling relevant questions from our store content, which has helped reduce repetitive customer inquiries. I especially like the focus on SEO and AI-friendly schema it feels modern and well thought out. The interface is simple, flexible, and lets you tweak answers easily. Support has been responsive, and overall the app does exactly what it promises. Solid choice if you want a smart, automated FAQ solution.

We’ve been using Uttik for the last couple of days, and the setup was surprisingly smooth. The app automatically picked up our product content and generated relevant FAQs without much manual work. The FAQ widget looks clean on the store and the answers actually make sense for common customer questions. We already noticed fewer repetitive queries coming into our inbox, which is a nice bonus. Still early days, but so far the AI feels accurate and the schema/SEO aspect is a big plus. Looking forward to seeing how it performs over a longer period. Overall, a solid app with good potential especially for stores that want quick FAQ automation without technical setup.

I run a store with a mix of products, so customers are always asking different kinds of questions. Uttik actually impressed me with how it scans the store and creates product specific FAQs automatically. I did not have to sit down and write anything myself. It pulled info from my descriptions and policies and turned it into clear answers. It feels like having a little assistant that knows my catalog better than I do. It is especially helpful if you have a bigger store or lots of variations.

Scaling a ecom shopify store with reliable content is a problem. This app does what it is expected. Answer Engine for my customers. Create FAQ on automation, deploy a minimal site wide FAQ widget, chat support widget that generate leads, integrate a minimal customer support with my own email which customer use to reach out, a dashboard to see leads and support dashboard. Tip: Try AI chat support widget and some of enterprise features (like import sitemap) which are also available via platform integration on free plan :) Feature Request: Please integrate reports functions.

Uttik is the easiest AI FAQ and support widget I’ve installed on Shopify. The app scans the entire website and pulls the exact information customers actually want to hear. Its AI builds SEO-ready FAQs, keeps them auto-updated with schema, and boosts both search visibility and Answer Engine Optimization. It cuts customer support load, captures leads, and replies to queries within minutes using our own website and PDF knowledge. A solid AI layer for any store that wants better SEO, better support, and faster conversions.