Junction Accessories
United States
Reviews (3)
Definitely appreciate the assistance from Box Chen to resolve my product fulfillment issue. The steps identified were spot on!
I was hesitant to add live chat because I can’t be online all the time, but this makes it really easy. The AI handles most enquiries and only passes them to me when needed. With the contact form, I can just reply by email when I’m available. Highly recommend this if you’re looking for an affordable but powerful chat tool.
I run a store with a mix of products, so customers are always asking different kinds of questions. Uttik actually impressed me with how it scans the store and creates product specific FAQs automatically. I did not have to sit down and write anything myself. It pulled info from my descriptions and policies and turned it into clear answers. It feels like having a little assistant that knows my catalog better than I do. It is especially helpful if you have a bigger store or lots of variations.