Variant Image Penguin
by VIP App · launched
View in Shopify App Store ↗Reviews (59)
There is no option to downgrade or upgrade the plan in this app. The support is not even assisting at all.
This is a ghost app. It is doing exactly nothing. The support page is blank, and no contact details are available. Shopify should review and remove it from the app store.
I've been using this app for yeas and now I cannot access it at all. Does anyone know what can I do? I tried from different browsers. Thank you!
The worst experiance I had ever with all of great app providers for Shopify! Tragical contact, they didn't support me in 10 days!!! They wrote 3-times that will support me in 24 hours - nothing happens! Highly not recomended!
This app does not communicate with excel CSV updates within shopify. Performed an import for a price increase and lost all the image variants for over 6000 variants. Now they all have to be reassigned individually. We are losing sales and money. I recommend checking with the developer before doing any major updates/imports.
A zero (0) would be more appropriate. Despite a well versed Shopify developer on staff and numerous attempts, we could not get it to work. No problem right? Surely their support would assist by going into Shopify and getting it working. The customer service is next to non-existent. A lone person replies once every 3-4 days and even then seems disinterested or incompetent. There are lots of other suppliers in this pool, we went with a competitor that communicates.
Not what I wanted and after I uninstalled it broke my theme. Variation images no longer appear when the associated variation is selected. Contacted support for assistance and they said they would help, but then dropped the ball!!! Very upset. Another developer has been working on fixing it for a week and has not been able to.