Zendrop: AI Dropshipping & POD

Great service they are always trying to make it work.

This app was installed without a hitch and the process was flawless.

So far I've had a great experience in terms of order fulfilment and orders being processed. I would highly recommend Zendrop. I would however would prefer that when using the credit that's been accumulated on my account to be able to use a higher percentage of the credit as I can only use a small amount of it and have to pay at least 90% of the fulfilment myself. but apart from that everything is easy and smooth to navigate through. One extremely useful part of Zendrop is the Academy, full of tutorials and webinars weekly to help you grow your business amazing!!

the customer service is friendly and willing to take feedback

You guys were awesome....there was nothing wrong or out of place since Im a first timer you actually pretty much help the process easy

I had some minor issues when some product images did not populate to my store. Zendrop advised it may have been caused by a system update, they promptly fixed the issue and I was back in business. They were extremely responsive and attentive to my issue and resolved it quickly and professionally..

I am editing my review due to some amazing support from the Zendrop support agent Shiza Latif. She did an above and beyond job in getting me the help I need to hopefully get my store launched! Thanks again Shiza Latif!! I would have given Zendrop a 5/5 except for there is so much information and tools available that it is taking time to even wrap my head around everything.

I'm an honest man. I try my best to tell the truth. Zendrop did me dirty at first, but they fixed it, and that's all that matters. The team is great, and the app has amazing features that will help you in business. When there's a problem, try to reach out to the team. They will be happy to help you.

The Zendrop team followed up with me directly regarding my support requests and took the time to contact me by phone and email. I appreciate their effort to provide customer service and communication.”

Tout vas bien sauf que les prix que vous mettez barrer avant réduction sont fausse donc faut corriger ces erreur

Zendrop is easy to use and customer support is very responsive. Pricing is comparable to CJdropshipping, and their academy is helpful for learning how to run a store. Overall, a reliable supplier.

People are impressed with my product inventory.

Lätt att hitta och hämta hem produkter

Zendrop offers a wide variety of products. However, if you are selling on Amazon, be aware of the handling time, as Zendrop operates independently and delays may affect your Amazon fulfillment.

My experience with Zendrop has been a mix, but ultimately better than it first appeared. Much appreciation to Darlene and the support team for helping me navigate the platform and resolve my concerns. The interface is easy to use, products are simple to import, and support stepped in when I had a billing issue. I received a refund along with additional account assistance, which showed they’re willing to make things right. That said, billing cycles and app charges can be a bit confusing, especially if you’re newer to dropshipping. Keeping a close eye on subscriptions and invoices is important. Once I communicated with support, things improved quickly. If you’re thinking about using the platform, stay organized with billing and don’t hesitate to ask questions early. The tools are solid, you just need to stay proactive

so far it is good, still no sales yet,

The private agent is great especially my team with shahid. The only thing that needs work is that shipping time with the products is not fast at all I am getting hit with chargebacks because of this, and the pricing of the product isn’t even the lowest compared to your own separate supplier.

I am updating my previous review following a resolution from Zendrop. After my initial complaint regarding a chargeback caused by international shipping delays, Zendrop reviewed the case and compensated me for the financial loss. I appreciate that the issue was eventually acknowledged and resolved. While international shipping delays can still present risks during peak seasons, I want to note that Zendrop did take responsibility in this case and provided compensation, which I consider a positive and professional response. Thank you to the Zendrop team for addressing the matter and closing the issue.

Doing fine.

Zendrop is an excellent app to use. Their team consistently supports my needs, and the service has been reliable and efficient. Thank you!

I'm very pleased to say that Easy4LifeSolutions got a lot of support from the support team on ZenDrop! Always very helpful, kind, looking for Solutions. They also listen to suggestions from shop owners who are dedicated to test the product themselves before launching it at their own shop. Overall, improvement is always a goal, service is very good at the moment! Our Solutions Team

Ikke lett å finne eksakt det produkt en ønsker. Med litt innsats går det tålelig greit å finne svar på ting som dukker opp, som for eksempel at forespørsel om å fullføre ordre ble avvist

I haven’t started fulfilling orders yet, but Zendrop’s support team has been fantastic so far, quick, helpful, and professional. The platform is easy to use, and I feel confident moving forward. I look forward to the same reliability once I start processing orders.

Updated June 23, 2025 I ran into some tough fulfillment issues using Zendrop — slow shipping from China, inconsistent product quality, and pricing or stock issues with items sourced from Amazon. These hiccups made it difficult to deliver a reliable customer experience, especially when you're just getting started. To their credit, Zendrop’s support team stepped up after my initial review. They were responsive, professional, and genuinely tried to make things right. That effort matters. They also offered a path forward: placing bulk orders (100+ units) that they can stock in their warehouse to reduce shipping times. While that’s not a solution for every seller, it does give growing stores more control as they scale. There’s still room to improve on supplier reliability, but the platform itself is solid — and the support team clearly cares about your success. --------------------------------------------------------------------------- The app itself is solid, and support is generally helpful — once you figure out how to bypass the chatbot to get real answers. Where I’ve run into consistent issues is with the most important part: actually, receiving the products. If you're sourcing from China to the U.S., expect long (sometimes endless) shipping times and zero quality control. I ordered four of the same item — one arrived completely different from the others. You’ll also notice a lot of products sourced from Amazon. That sounds great in theory (faster delivery, local sourcing), but in practice, pricing often jumps right when you place the order, or the item is suddenly out of stock — sometimes both. Ultimately, I’ve had to source products elsewhere just to fulfill orders and avoid disappointing customers. I understand I’m not a high-volume store (yet), but you’ll never become one if you can’t reliably deliver what customers buy.

I had two accounts, I didn't realise this until I was billed for a months subscription. I also has a yearly plus subscription. Kristia manages to sort it all out and refund me for the mistake I had made. fantastic Zendrop. I look forward to using you for the next year

Still learning about dropshipping and so far, so good with help from the Zendrop Customer Service. I am using different dropshipping portals and Zendrop is the best of far in comparison to the other portals. My only concern is that I hope Zendrop's product selection process could be better, but again I am having a pleasurable experience with this dropshipping portal.

I've been using Zendrop for about four months. Customer service did a good job helping me though the process of adding products to my store. Now adding products to my store is a piece of cake. The problem I have is simple every day products you would want e-bike accessories, camping gear, (which I did find but not under camping), pickle ball products are no where to be found. I was going to switch to a different dropshipper but the reviews of all of them are so nightmarish , it just as well to stay. With the Chinese New Year upon us and shipping stopped out of the warehouse until February 12th, that is a store killer in the making. Perhaps Zendrop needs a way to fulfill more in the US to make situations like this less likely to happen.

I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !

I think zendrop is worth giving a shot, the seem to be really organized, the customer service is very responsive - I will try there services and see how it goes

they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things

So far so good. My only issues with Zendrop are that some products don't come all the variations you'd find on a competitor's site or on AliExpress; and at times they can be a little too pricey to get high profit margins, so you might have to either move onto another product or compromise. It would be nice if on the Review & Publish section, I could edit the Variant Option names like Color, Size, add Compare At prices to each product variant, and upload my own images. Oh, and if you're looking to request a product via AliExpress link, just to be aware, they do say no a lot. But other than that my experience with Zendrop so far has been great! Update: Got my first order but it took about a week for it to get processed and shipped out. Customer service was very helpful. They went out of their way to update me on my order status and answered all my questions, and now it has been officially shipped. One star off for the processing time taking so long but one star back on for their support team's excellent service.

Always readily available to help when required.

fast service and very polite customer service!

Thanks to Mariane

Great and very easy, to find products, and easy to load to shopify store site. I loved it. My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on. I love their support service advisors. Very patient and helpful. They will help you resolve any challenges, by taking you through.

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

The staff is very patient and explains each step thoroughly.

I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.

Great team - customer service is always good to have available and each time ive needed them they have been there. Will continue to use.

Good customer service, good prices. Stock keeping can be better. Long shipping

Very active live chat. They help you with everything and react within a minute. They stay till the problem is solved!

Customer service is good, Shipping is quicker, they have access to Ail express which I liked. But still hard to transfer.

I like very much the quick availability of support to solve my issues and answer any questions I may have.

Great service. Very responsive and informative support team.

Very good service just the shipping is little bit expesive

Over all user friendly, lots of good options too. Only sad part is when products randomly are removed from the site, but not auto removed from your store or listed as out of stock. They do send you an email which is helpful. Fast friendly customer service too

Great products, big portfolio. Occasionally issues with out-of-stocks or linking to updated product variants. But it is well worth investing resources working with Zendrop

After having some issues with being double charged, I spoke with Molly in billing who took care of me and my situation. Thank you Molly for your great assistance!

J ai aime la Diversité des produits et la Facilité d'intégration avec ma boutique Shopify. Je commence mon activité de drop shipping. Mon expérience est donc restreinte.

Good customer service and easy to use. Well organised and once an order comes in everything is done by Zendrop to get it to the customer. I would recommend however it is on the pricier side and in order to get custom packaging you need to already be selling a lot so may not be as friendly for brand new businesses.

Great customer service

It's the only one I want to use.

Just getting started with Zendrop. There live chat was very helpful.

Ellah, the young lady that supported throughout was purposeful with her support and followed Purple Blue Wellbeing through to the outcome with an emoji smile. Appreciated. And not the first time using the app so recommended.

The assistant was helpful with the minor problems i had. The app is really easy to use. Only bad thing is prices for U.S products. I don’t know if it’s fast shipping or this inflation but man are US products high.

I spoke to Zendrop rep Joshua regarding a possible error. He was extremely patient. and guided me through the process. I really appreciated that. Thank you

Je donne 4 étoiles à Zendrop pour son service exceptionnel. J'apprécie grandement la qualité et l'efficacité jusqu'à présent. Cependant, n'ayant pas encore lancé ma boutique en ligne, je me réserve la dernière étoile jusqu'à ce que je puisse pleinement évaluer l'impact de Zendrop sur l'expérience de mes clients. Si leur satisfaction est au rendez-vous, je serai ravi d'attribuer cette étoile manquante !

These guys offer help and have made it clear that store owners as the value of their business Thanks Zendrop!!!

Although I haven't yet started using Zendrop to its full potential, so far I'm very satisfied. So many videos to walk you through how to things, and the support I received from Darlene was great, friendly, and speedy!

Very easy wesbite to navigate. Lots of selection of things to choose from. Shipping in less than 2 weeks. Very helpful customer service. Negatives are that they dont have a phone number to call to reach a live person, just chat. And I think they should develop an app. The orders page could be a little more detailed too. Thanks

Zendrop is a very good app reliable shipping. It does not have a huge product selection but thats ok. Overall i recommend it

The Cost is kinda high, I was looking at getting into the academy and haven been able to test out the trending reviews yet as I cant afford the higher paid version. I do like that it connects directly with the supplier. Still have to see how the shipping times work.

Not bad so far. Looking forward to diving deeper into the platform and see what I can achieve with it.

Im trying to find more info on the free plan like how many imports i can have but was unable to find the answer but i do like this app and will test the free version before I purchase

Zendrop ‑ Global Dropshipping on Shopify SO far so good. Zendrop ‑ Global Dropshipping on Shopify SO far so good.

I've been using Zendrop for a few months now and it's been a game changer for my Shopify store. The app is super user-friendly and makes managing my dropshipping business a breeze. I love how easy it is to track my orders and shipments, and the real-time sync with suppliers ensures that my product information is always up-to-date. Overall, I'm really impressed with Zendrop and would highly recommend it to anyone looking to start a dropshipping business on Shopify

Lots of products to choose from. Still working on getting them sold to my customers. There is a lot to learn.

So I'm new but so far the process of getting started seemed easy, I'm looking forward to getting my store going and to use Zendrop for all my fulfillment

I ve just stared with Zendrop .So far looking ok. I will update my review later after I go through the process .

Gute app die einem hilft beim dropshipping. muss mich noch reinlesen und paar sachen verstehen aber sonst gut

Great app. It helped me reach my first sales and then on, Its starter friendly and its easy to use even if you have no knowledge in the field.

Really easy to navigate. smooth and simple interface when browsing. No impact on speed of your online store.

molti prodotti a catalogo. bisogna cercare con cura per trovare ciò che si adatta alle proprie esigenze

Just started trying the app, the dashboard is clean and simple to use. Yet to use their service, will update my review after using it.

good app, i use it for my droppshipping business. Apart from them sharing the product with other users everything is good

I have just started using this application on my shopify store. I wll give my feedback after I start selling and make money.