Phoenix Fire Art Store
United States
Reviews (6)
Just downloaded and not sure why this is still on the Shopify app store. After installing and opening the app, I get a page that says "This service has been suspended" So unfortunate because there are not many options to fix the robots.txt issues that Shopify constantly overrides with undiscoverable nonsense.
Installed and was excited to use this but after installing on Shopify, the app won't open. Every time I try is gives me an error message "Application Error" Broken from the get-go. Very disappointing! Update: After receiving the response I tried this again. It loaded but unfortunately it had all the rules and radar in spanish. I clicked on the email link and the app went back to that error page I was dreading. It seems it is just not meant to be. Hopefully there is a fix to get English language because the current language won't work on my store region.
Developer reply ·
You're right, and I'm sorry, this one was on us. A dependency update on our side introduced a database error that stopped the app from loading. Anyone who installed during that window hit the "Application Error" screen you saw. It's fixed and deployed, and we've added a test that catches this specific failure so it can't reach production again. I understand you've uninstalled, and honestly that's fair, a first impression like that speaks for itself. If you ever want to try again, write to me at soporte@pangostudio.com and I'll set it up on your store myself. Thanks for taking the time to report it. You're the reason it got found and fixed. Fausto from Pango Studio
So far so good. Doing image optimizations in the background now. Pamela was easy to work with and helped me a lot with the free year. Can't wait to see how it affects my page speeds!
So far, so good! Love the free tier. Lets me know if it's worth the download and once I scale, I will definitely upgrade! I really like the option to not only sort by profit % but also the profit amount.
Developer reply ·
Thank you for your excellent feedback! We're thrilled you're enjoying the free plan and the ability to sort by both profit percentage and amount.
Alex was quick, concise, cordial, complimentary and very sweet! She made the experience easy and welcoming! Truly appreciate her and her help!
