Poppatea
Sweden
Reviews (8)
Good that it is a free app. But, it is so buggy. We have had a number of occasion where it doesn't pull orders from Shopify, so you have to manually enter data for a shipment. Then the customer support from Fedex is awful and guess what it is also a system full of bugs.
A massive improvement on previous app. Makes adding Trustpilot widgets to your store a lot easier (can now be done in theme editor). Yes, Trustpilot is expensive. But, you're paying to utilise a brand your customers know & trust, which is becoming more important with the prevalence of AI and fake reviews. I only gave 5 stars, as we cannot use tagging feature with this app, which we are paying for. I think this is a big oversight by Trustpilot.
Developer reply ·
Thank you for your thoughtful review and for highlighting the improvements in our new Shopify app. We're delighted to hear that the native Shopify Theme Editor has made it much easier to add Trustpilot widgets to your storefront. We also appreciate your feedback on tagging. We understand how valuable this functionality is for merchants using Trustpilot, and we're actively working on expanding the capabilities of the new app, including support for features like tagging. Feedback like yours plays an important role in helping us prioritize future enhancements. Thanks again for taking the time to share your experience, and we're excited to continue improving the app. The Trustpilot Team
For product reviews it is the best app on Shopify. So many features and they have been excellent value for money for a long time now. AI auto translate is an amazing feature for stores that get reviews in many languages.
Great customer support and excellent help setting up the app. Any issues have been quickly resolved & customer support quick to respond/fix. Been using Amazon MCF for our German orders and it's helped to free up some time & improve shipping service for our German customers.
Great app and customer support. Always helpful and open to suggestions for new features.
Very helpful app and great & fast support. Only thing that is not ideal for su is that a address update within the shopify-store does not automatically update in the app. So an address-update needs to be manually done also within the app. Otherwise we are really happy! Thank you for your review! We’re happy to hear that our app and support have been helpful in automating shipping within Sweden using your PostNord account and setting up domestic shipping for your matcha tea store. Regarding the address update, there’s no need to worry — we’ve already enabled the auto-address mapping for your store. If you’d like a quick walkthrough of how it works, our support team is happy to assist anytime. We’re always here if you have any questions or need help!
Great way to make sure you're being indexed by AI search engines
Developer reply ·
Thank you so much for the wonderful review! Please don't hesitate to reach out if you need anything at all. - Mitchell
Great alternative to You Tube & Google App. More flexibility and human support if you run into some errors.
