The Fantasy Box
United States
Reviews (3)
I have been trying to cancel my subscription with Emotive for months now and they keep charging me. They were originally responsive but now never respond to any of my emails. The only time they responsded when I requested to cancel was to try and upsell me on their other services. DO NOT sign with them.
The Recharge customer service is great! There are so many nuances to running a subscription service and they always help quickly and properly identify the issues and resolve them.
Developer reply ·
This is fantastic feedback. We know running a subscription service can be complex, and I am glad our team has consistently provided the help you need. Ty Bailey | VP of Services
I was having some issues with importing our old reviews and reached out to support. Eslam from their team was amazing. He was incredibly quick to respond and point out errors I had made in the my spreadsheet. When I still couldn't make it work on my side, he went ahead and did the import which was so appreciated. There are so many moving parts on websites that it's really helpful when a support team can solve an issue. Excited to continue to use their service now to collect reviews.
