Rainbowbox.shop
United States
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Reviews (3)
It was a mistake. There was also no review process. Once you hit start, it would just 'update' the image descriptions. My fault. Should not have blindly trusted comments I read on a reddit channel....
Developer reply ·
Thank you for the review, we have tens of thousands of users who have had tremendous success with the product. We'd love to give you some more free credits to try again perhaps with our tech team assisting you with any implementation questions you may have.
Mixed, and I am willing to update this after I used it more often. I was off to a rocky start and that is (IMHO) the biggest weakness of this app. The tutorial and everything is made from an inside out view. Its all centered around this product. It is not designed from the perspective of a business. So it uses a lot of terminology (Judge.me-speak) that makes sense to them, not necessary to an outsider. I had a great experience with a member of the support team on chat and that helped a lot. The app is also FULL OF FUNCTIONALITY. There is lots of stuff and its very tempting to clickk here and ther and switch on all the lights- turning your shop into a bazar. Unfortunately there is little guidance on a strategic use of this tool that is most appropriate. Example: one of the first things I discovered in horror that its default is to send each customer an email asking for a review after each purchase. This may sound great to some, but for repeat buyers, this is just spamming, bordering on harassment. Luckily I found the setting BEFORE the first emails were sent... My impression after the first few days. this may change over time as I am getting more familiar with the tool and how to use it in a way tht complements MY business in the best possible way.
Update after nearly one year: still 5 Star!!! This app has been invaluable to my business and works flawlessly. Support has been great and very responsive. Highly recommended. _________________________________________________________________________ So far, this has exceeded my expectations. Compared to the app I use on my 'legacy' shop, this feels fast and well done. I needed a few more features and tweaks and the responsiveness of the team was amazing. What was beyond expectations was that they actually delivered- within days. Amazing. I am going live now and will update my review after a few weeks. If it is still as strong, I will also switch my other shop to this app.
