The Freeze Dried Candy Store
United States
Reviews (5)
App doesn't work. Said there was a problem on the Shopify side and couldn't get it to work then I went over to the store side to see if it was still displaying and it said there was an error displaying the map. This used to be a good app a few months ago. Buggy now.
Developer reply ·
Hi, We are very sorry for the problem that occurred with the application! But it's a shame you didn't contact us for help. Shopify's support team can only answer you in general terms, they can't understand the application as well as we do. You just uninstalled the app, we can still restore the database for you. Please give us the opportunity to help you. I know this response might be a bit late because it took Shopify about 2 days to approve this review. We just now saw your review. Hope you sympathize. Please contact us directly via email: storeifyapps@gmail.com Kind regards, Storeify Team
Magnus was very helpful to get everything up and running within 30 minutes! I had many questions and he answered everything and helped a ton with custom videos showing me how to get to everything! VERY IMPRESSED!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Super great customer service! Could be a little easier to navigate through the system but once you get the hang of it, it flows easy! Thanks Victor for helping me with my theme integration!!!
Make sure you talk to Marc! He's been a great help with getting everything squared away. Even went above and beyond and saw a problem that was affecting our store and said that his team would fix it (even though it was not of his doing). He's been a pretty big help so far and his app is pretty easy to use and they make the integration for you! Thank you Marc!!!
