ALSANCIA
France
Reviews (6)
The app is not stable and data disapears everytime, the support is slow to answer. And the worse thing is that when they fixed something, another is broke now !
Really good app with a great and reactive support. I really appreciate it.
the app is causing me major compatibility problems with my theme. I've contacted support several times and never heard back. And yet I've waited a long time! I don't recommend it!
Great App, really easy to use and the support is quick and reactive. I put 4 stars because the functionality of certain video playback functions is not yet good (skipping of non-active zones, video playback speed that resets each time, etc.). But otherwise, for tracking customer behavior and so on, the application is simple, practical and easy to use.
Developer reply ·
Thank you for your 4-star rating! We appreciate your feedback on the video playback functions and are glad to hear you find the app simple, practical, and easy to use for tracking customer behavior. However, 4-star review seems like you are not fully satisfied with our app yet. We will support you our best to revise your experience. If you might need any further assistance, don't hesitate to contact us at "support-sbc@bsscommerce.com".
Great App, The support is always quick and the app works really fine for me actually. Many thanks for providing such a positive review! Your input is cherished! 🙏 If you have any questions or requests, feel free to let us know – we're always ready to assist! 🤗🤗
Really Appreciates the support of the tools and for sure, it is the greatest tracking tool on the shopify app store. I use it on all my shop and can't do anything without. I particularly apreciate the notifications functions and the automatic binding with carriers
