Love Me Gluten Free

We’ve really enjoyed using Userloop for our monthly customer surveys. We’ve been on the platform for a while now, and it’s clear the team is consistently improving the product. Their customer support has been stellar — responsive, helpful, and genuinely receptive to feedback and feature suggestions. The only enhancement I’d love to see is an easier way to export insights and analytics in a more flexible format for deeper reporting and analysis. Aside from that, it’s a strong, reliable tool that’s become an important part of our feedback process and one I’d absolutely recommend.

We recently switched from PayWhirl to Stay AI. The onboarding was seamless and truly a 'white-glove' experience. Dare I say it was fantastic! Thomas expertly took us through the process, patiently answering all of our questions and ensuring we were set up for success. We were a bit nervous at the outset since we were moving around how we process payments, but Thomas put us at ease every step of the way. We're excited to take advantage of the capabilities Stay has to offer with retention flows, prepaid gift subscriptions, and more. Update 6 weeks in... we continue to receive outstanding customer support from the Stay team. Our customer service specialist, Morgan, is knowledgeable, responsive, friendly, and supportive. We feel like we have a partner who is committed to our success.

I've been using Paywhirl for a few months now for my subscription box business. I've struggled to set it up and had a few issues along the way, but the reason I'm giving it a five-star review is that the support is amazing. I've had phone support with Lincoln at least 4 times, and he's always been able to resolve my issues. I even had an issue with the order of how the Paywhirl subscription options are displayed on my site, and Lincoln offered to make a coding change just for me.

Just set it up and it seems to be working as promised. Clean and smooth scroll of logos. Easy to set up. Immediate customer service. Happy so far!