Sally - horse beauty
Hungary
Reviews (7)
The GLO support team did an excellent job. They identified and resolved the technical issue very quickly, and their communication was outstanding throughout the process. I’m extremely satisfied with the quality of their support!
I had an amazing experience with Suki from the support team! She responded to my message immediately and helped me solve my issue right away. She was kind, patient, and made everything so easy. It’s rare to get such quick and thoughtful support—thank you, Suki!
Developer reply ·
Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.
KosR has been an amazing addition to our store. The integration is seamless and provides an excellent workflow for parcel point selection. The automatic invoicing feature works perfectly, saving us a lot of time and effort. On top of that, the support team is incredibly helpful and always available, which gives a great sense of security. I can highly recommend this app to everyone—especially Hungarian webshops looking for a reliable solution!
Developer reply ·
🙏 Thank you so much for your kind words and for taking the time to share your experience! We're truly happy to hear that kosR has been a valuable addition to your store. Making the checkout process smoother for Hungarian webshops- especially with features like parcel point selection, automatic invoicing, and seamless support -is exactly why we built this app. We're always here if you need any assistance or have ideas for future improvements. Thanks again for recommending kosR—it means a lot to our team at TotalStudio!
The Digiloop Pickup & Delivery app is quite unstable. Often, the cart option doesn’t even show up, preventing customers from proceeding with their orders. On the payment page, it frequently fails to display the correct delivery options. These issues have caused me financial losses multiple times, and I have never been compensated. The support team is not very cooperative and tends to blame other apps or unrelated issues for the problems. Because of these problems, I would less recommend using this app.
Developer reply ·
Hi there, We are sorry to read about your experience. When we reviewed your case we noticed that some of the issues may have been related to overlapping settings—such as multiple Packeta configurations—which can disrupt how delivery rates and options are displayed. We understand how frustrating this can be. We are always here to help, and timely communication helps us resolve issues faster. We also want to mention that other installed apps or custom setups can sometimes interfere with the checkout process, even when everything is correctly configured in our app. When there is an issue on our end, we are always resolve that in a short time because we know how important these processes are. Please feel free to reach out to us anytime you need help with the settings or have any questions. We are here for you.
I've been using the Instant app for a while now, and I have to say, the support team is absolutely amazing. Every time I’ve had a question or ran into an issue, they responded quickly and always found a solution. It’s rare to find this level of dedication and professionalism. The team truly goes above and beyond to make sure everything works smoothly. Highly recommend Instant – not just for the app itself, but for the incredible support behind it!!!!!!
These guys are AMAZING! They solved the 3rd party theme compatibility issue within an hour! Very helpful and professional team! I highly recommend it to everyone!
Developer reply ·
Thank you for your fantastic feedback! We're thrilled to hear that our team was able to resolve the 3rd party theme compatibility issue so quickly. It's great to know you found our service helpful and professional. Your high recommendation means a lot to us! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
