versoz.com
India
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Reviews (3)
Extremely disappointed. Requested multiple times for a call with Account Manager but no response. If this is the performance of sales team/management, then really worried about their operational functioning. 17/08/24 - Further experience. I had my first pickup scheduled today between 2 to 6pm. The delivery executive's contact number provided couldn't be reached for 5 and 1/2 hours. Finally at 7:30 pm when he picked up the call he had no clue about the pickup. When asked when he is coming, he had no clue. Raised support ticket, no response. No other way to contact the support. It's just horrible. Please stay away from Delhivery if you are not looking for impacting your company's reputation.
Developer reply ·
We'd like to apologize for your experience and we are sorry we didn't meet your expectations. We make an effort to improve our product & services. For a prompt resolution, you can raise a support ticket on Delhivery One.
It was great experience so far working with the Smile app and their support team. I have explored many Loyalty platforms and have chosen Smile.io because of it's flexibility and customisation features. Their support team is also great and always up for help. Great going!
Developer reply ·
We are really happy to hear you're having a great experience with both the app and customer support. We look forward to watching your program thrive! :)
It's a nice app, and more over awesome support. I contacted the support team for some customization and they did happily in a blink of an eye. Excellent app, much much better than any paid app.
Developer reply ·
Thank you for sharing your experience! We're delighted to hear the app is making a positive impact and supporting your store’s success. We’re always here to assist whenever you need us. Best regards, Kaktus Team.
