Nice Things by Helena
United Kingdom
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Reviews (5)
Really solid, easy to use and reliable. We develop a LOT of custom logic in our pages ourselves but use GSC as it's so simple to use while making it easy to add our own more complex logic via their JavaScrip API/parameters. The customer service at GSC is better than almost any other company we deal with. Highly recommended.
Developer reply ·
Thank you so much for your amazing review! We appreciate your recommendation and are committed to delivering the high-quality tools and support that our customers expect. Thanks again!
A really well made and useful app with AMAZINGLY responsive support/developer(s) behind it. Highly recommended for both the product and their service. Thank you! Great thanks! We're happy to serve you!
This app really is badly made. Lots of 'American' phrases in the text that can't be edited (you should at least be able to edit the button text! but you can't). Very poor for a Shopify official app.
Developer reply ·
Hi Nice Things by Helena, I'm sorry to hear you're not having a good experience with Shopify Chat currently. Shopify Chat's button text will automatically translate to whatever language your Shopify theme is set to. I'm going to reach out to you via email personally to go over the steps on how to translate your theme should you so wish. Take care, Ellis from Ping and Kit Support.
Does a lot but not enough control - for example I'd like to add a disclaimer line about the offer code in the pop-up saying it's only valid on certain things, but there's not option to add extra text. But most annoyingly of all it's started popping up the browser permission ask for all customers saying 'this site would like to send you notifications' and there's doesn't seem to be any way to stop it doing this!!
Developer reply ·
Thank you for your suggestion. We have conveyed the same to the implementation team and we will share an update soon.
